Care Provided by Human Support Group - York
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Funding & Fees
Contact Human Support Group - York to get a personalised quote
Good to Know
Group / Owner
- The Human Support Group Ltd
- Private Owned
Person in charge
- Claire Darby (Registered Branch Manager)
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Human Support Group - York Reviews (1)
Over all time Human Support Group - York has 1 review.
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Overall Experience
Date Published
Reviewer Connection to Human Support Group - York
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Review from John F (Husband of Client) published on 4 January 2021 Submitted via Website•
Overall Experience
My wife has a condition called Progressive Supranuclear Palsy (PSP), a degenerative condition caused by a build-up of Tau proteins in the brain. It is very rare (5 in 100000), very difficult to diagnose, untreatable and incurable. It is typified by muscle stiffness in the limbs, throat and eyes;...
My wife has a condition called Progressive Supranuclear Palsy (PSP), a degenerative condition caused by a build-up of Tau proteins in the brain. It is very rare (5 in 100000), very difficult to diagnose, untreatable and incurable. It is typified by muscle stiffness in the limbs, throat and eyes; a tendency to fall very easily and without warning; inability to speak clearly and the eyes cannot scan a page. This information was given very clearly to the assessor when she visited. When I received the copy of their assessment report, it showed the following:-
Relevant Medical History - High Blood Pressure (untrue)Osteoporosis
Provide Additional detail below -
Progressive supranuclear palsy.
As carers arrive they are asked if they are aware of my wife's principal condition, the reply is always to ignore PSP and have to search for it on their handheld devices.
The organisation refuses to amend the report to tell the truth, putting cares and wife in jeopardy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2023Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
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Frequently Asked Questions about Human Support Group - York
How many Carers does Human Support Group - York employ?
Human Support Group - York employs 36 carers.
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