Human Support Group - York

Ground Floor, Block A, Clifton Park, York YO30 5PB
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1 Review
  • Human Support Group - York, York
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Care Provided

Types of Home Care

  • Adult Home Care (18+)

Personal Care & Household Services

  • Domestic Services / Home Help

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Person in charge

  • Claire Darby (Registered Branch Manager)
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Human Support Group - York Reviews (1)

Over all time Human Support Group - York has 1 review.

Overall Experience

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Date Published

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Review from John F (Husband of Client) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My wife has a condition called Progressive Supranuclear Palsy (PSP), a degenerative condition caused by a build-up of Tau proteins in the brain. It is very rare (5 in 100000), very difficult to diagnose, untreatable and incurable. It is typified by muscle stiffness in the limbs, throat and eyes;
a tendency to fall very easily and without warning; inability to speak clearly and the eyes cannot scan a page. This information was given very clearly to the assessor when she visited. When I received the copy of their assessment report, it showed the following:-


Relevant Medical History - High Blood Pressure (untrue)
Osteoporosis
Provide Additional detail below -
Progressive supranuclear palsy.
As carers arrive they are asked if they are aware of my wife's principal condition, the reply is always to ignore PSP and have to search for it on their handheld devices.
The organisation refuses to amend the report to tell the truth, putting cares and wife in jeopardy.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Human Support Group - York

What Type of Services does Human Support Group - York offer?

Human Support Group - York offers Home Care.

How many Carers does Human Support Group - York employ?

Human Support Group - York employs 36 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Human Support Group - York to verify any information. View our terms and conditions. Human Support Group - York has an Basic Service - more info.