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Lodge Group Care UK Ltd

199 South Street, Romford, London RM1 1QA
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Lodge Group Care UK Ltd, Romford
Lodge Group Care UK Ltd, Romford
Lodge Group Care UK Ltd, Romford

Lodge Group Care Ltd offer home care services in London and Essex. These services include domiciliary care for older or disabled people in their own homes, with staff specialising in dementia care and supported living for adults with learning disabilities. They also staff an adult residential care home in Barking and a children’s residential care home in Ilford.

Whether you’re looking for support with personal care and day to day living,...  

Care Provided by Lodge Group Care UK Ltd

Types of Home Care

  • Visiting Care
  • 24 Hour Care
  • Overnight Care (Waking)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanentRespite
Hourly Visiting Care£34 - £34N/A

Please feel free to contact us for further information regarding funding and fees.

Contact Lodge Group Care UK Ltd to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Lodge Group Care UK Ltd
  • Private Owned

Person in charge

  • Carly Rochester(Manager)

Lodge Group Care UK Ltd Reviews (42)

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8.8

Lodge Group Care UK Ltd has a Review Score of 8.8 (8.778) out of 10, based on 6 reviews in the last 2 years. Over all time Lodge Group Care UK Ltd has 42 reviews.

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Showing 42 reviews matching selected criteria
Review from Brenda E (Friend of Client) published on 9 May 2019 Submitted via Website
Overall Experience

My mother who is 96 was often left until after lunch to be washed/dressed and in the evening was sometimes left until 9-10 at night and has been left out on occasions. When phoning would be told by the manager, you can do it. Have had carers go off with keys and not shut the door properly. Manager promises you everything but does not deliver - very incompetent! Lodge care withdrew from our area in February and was the best thing to happen! We now have a new provider who is on time, competent with a regular carer.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Ralph D (Son of Client) published on 18 May 2018 Submitted via Website
Overall Experience
My mum is 91, she needs help 4 times a day.
My mum has been left in bed to 11 o'clock and sometimes later, where they should be there at 9 am, sometimes they don't turn up, so no food nothing to drink and she has missed her morning pills, and today in bed to 1.30 pm,1st of May.
I have phoned many times. I have heard every excuse under the sun, you phone, they don't answer and when you do get through never phone you back.
And some days they don't even turn up but they take your money.

The worst company I have been with. I would not recommend to anyone.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 November 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (1)

News
  • 30 Jul 2026

    This week we have been trialling a new way of keeping our domiciliary carers fully up to date with their training with the launch of 'Refresher Quizzes'! Although our carers...

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Lodge Group Care UK Ltd.

Accreditations

There are no accreditations posted yet for Lodge Group Care UK Ltd.

Meet the Team (8)

John Timbs
John TimbsJob Title:Managing DirectorJoined: 2008

John has dedicated his entire career to supporting some of the most vulnerable members of our society. In addition to managing Lodge Group Care, he is also co -founder of My Employment Ltd, a gov-tech start-up that is set on revolutionising the way the health and social care sector recruits by enabling quick and easy portability of workers across the sector. He also sits on the board of trustees for Now! Charity, which supports residents in East Sussex facing disadvantages, such as poverty, a lack of qualifications or health issues.

“John has dedicated his entire career to supporting some of the most vulnerable members of our society.”

Carly Rochester
Carly RochesterJob Title:Registered ManagerJoined: 2011
I have been with Lodge Group Care since 2011. I have worked in the health and social care for the past 2 decades.
I am passionate and driven to provide the best services possible to the service users we support.

I am one small part of a big team that makes being one of the best agencies in HAVERING possible.

Paula O'Callaghan
Paula O'CallaghanJob Title:AdministratorJoined: 2022
Hi, My name is Paula and I've been with Lodge Group since February 2022. When I'm not in the office helping the team to look after our service users, I enjoy gardening and doing the school run with my grandson.

Everybody here at Lodge Group is super friendly and makes coming to work fun.

Sharon Waller
Sharon WallerJob Title:Recruitment OfficerJoined: 2016

My name is Sharon Waller and I am a Recruitment Officer at Lodge Group Care. What I really love about my role is making a difference in people’s lives by recruiting people who I feel have a passion for care and can help support vulnerable clients in their homes. In my spare time, I like to travel, eat out and socialise with friends.

Chloe Rochester
Chloe RochesterJob Title:Senior Care CoordinatorJoined: 2015

Chloe takes great pride in supporting her service users to achieve their goals and live life to the fullest. She’s also a whizz on computers and innately creative, always coming up with great ideas to improve care delivery and putting them into practice. Outside of work, she enjoys going to the gym, socialising with friends and having quality family time.

Here’s what Chloe has to say:

“I feel my job is very rewarding and I love helping people. My role has given me many different skills.”

Katie Coffey
Katie CoffeyJob Title:CM2000 Officer / Care TrainerJoined: 2012

Katie provides high-quality training to our carers ensuring they have the skills they need to deliver excellent care. When she isn’t busy training up our team, she enjoys spending time with her children and family.

Here’s what Katie has to say:

“I like the satisfaction when you have helped someone. I love training and feeling like I have upskilled staff around me. I work with a great team.”

Karen Robinson
Karen RobinsonJob Title:On call Care CoordinatorJoined: 2016

Karen has been a part of the Lodge Group family since 2016. She began working at Lodge Group as a domiciliary carer and now has over 15 years of experience in health & social care. Karen became our on-call Care Coordinator in 2018 and is the first point of contact for our carers and clients' emergencies out of hours. She is an integral part of the team, with indispensable knowledge of social care and a kind, understanding nature, ensuring our clients always feel they are in good hands.

Dineke Whiteley
Dineke WhiteleyJob Title:Payroll & Compliance AdministratorJoined: 2021
Dineke has been with the Lodge Group family since 2021.

She began as a carer with Lodge Group before becoming our Payroll & Compliance Administrator in 2025. Dineke thoroughly enjoys working in health & social care and always wants to ensure our clients are receiving the best care possible. She is heavily involved in ensuring our carers are following company policy and practising a high level of conduct.

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