Care Provided by New Concept Care & Nursing Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Prices
Contact New Concept Care & Nursing Ltd to get a personalised quote
Please contact us for information on private fees.
Good to Know
Group / Owner
- New Concept Care & Nursing Ltd
- Private Owned
Person in charge
- Sue Walsh (Manager)
Are you the Owner/Manager of New Concept Care & Nursing Ltd?View your Advertising Options
New Concept Care & Nursing Ltd Reviews (8)
8.0
New Concept Care & Nursing Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time New Concept Care & Nursing Ltd has 8 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to New Concept Care & Nursing Ltd
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Review from Denise N (Daughter of Client) published on 31 March 2025 Submitted via Website•
Overall Experience
We cannot thank NCCN enough for the care they provided our mother. We changed from a previous appointment and the difference was so noticeable, carers afforded mum loving care and attention and on many occasions a really good laugh - her needs and concerns were listened to and it completely...
We cannot thank NCCN enough for the care they provided our mother. We changed from a previous appointment and the difference was so noticeable, carers afforded mum loving care and attention and on many occasions a really good laugh - her needs and concerns were listened to and it completely transformed her quality of life. OUTSTANDING company and AMAZING people. Thank you so much.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for the incredible feedback and taking the time to review our service. We are really pleased to have been able to provide your mother with high quality care. Thank you again
Review from Lee H (Husband of Client) published on 31 July 2024 Submitted via Website•
Overall Experience
New Concept Care & Nursing have been providing outstanding care for my wife whilst we were on holiday. The whole company go above and beyond to help in any way they can. The management and all the staff are very friendly, helpful and caring. We would highly recommend New Concept Care & Nursing....
New Concept Care & Nursing have been providing outstanding care for my wife whilst we were on holiday. The whole company go above and beyond to help in any way they can. The management and all the staff are very friendly, helpful and caring. We would highly recommend New Concept Care & Nursing. 10/10.
Thank you all.
↩Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd
Thank you we are glad you enjoyed your stay and look forward to seeing you both next year.
Review from S B (Client / Service User) published on 28 October 2022 Submitted via Postal Card•
Overall Experience
- Carers are attentive and respectful.
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
forgotten.
- Carers are attentive and respectful.
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
forgotten.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for taking the time to leave us feedback, we are pleased you are so happy with our service and proud to be able to offer you a high-quality service.
Review from P S (Client / Service User) published on 28 October 2022 Submitted via Postal Card•
Overall Experience
I have been using the service for about a year and I am very satisfied with them. They are very kind and also very helpful and caring. It is nice to chat with them as I am housebound and they would do more for me if I needed it.
I have been using the service for about a year and I am very satisfied with them. They are very kind and also very helpful and caring. It is nice to chat with them as I am housebound and they would do more for me if I needed it.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for taking the time to review our service. We are pleased that you feel the benefit of our service and are happy to be your provider.
Review from Stephen G (Client / Service User) published on 26 October 2022 Submitted via Postal Card•
Overall Experience
I have always received first-class care. If I feel ill, the carer will always stay with me to make sure I could manage. If I feel down, the carer will stay and talk to me, sometimes over the time I am allocated.
I will never be able to thank them enough for the care they have shown me.
I have always received first-class care. If I feel ill, the carer will always stay with me to make sure I could manage. If I feel down, the carer will stay and talk to me, sometimes over the time I am allocated.
I will never be able to thank them enough for the care they have shown me.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for taking the time to provide us with your feedback! We are so pleased that you are happy with the service you receive and proud that the staff team show such professionalism and support to you.
Review from L H (Client / Service User) published on 26 October 2022 Submitted via Postal Card•
Overall Experience
I have been using New Concept Care & Nursing Ltd for a few years now, and the care I have received is very good. The carers always do the things I ask them to do, and are dressed in their uniform, also masks.
I have been using New Concept Care & Nursing Ltd for a few years now, and the care I have received is very good. The carers always do the things I ask them to do, and are dressed in their uniform, also masks.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for taking the time to give us feedback; we are pleased to provide you with a service you are happy with.
Review from Janice B (Daughter of Client) published on 20 October 2022 Submitted via Postal Card•
Overall Experience
Mum and dad are both cared for by New Concept Care & Nursing. The staff are very helpful and are always kind and polite. They try to attend at the times to suit mum and dad's needs. They only alter the attendance times if the staff are poorly or if staff are on their annual leave. My parents have...
Mum and dad are both cared for by New Concept Care & Nursing. The staff are very helpful and are always kind and polite. They try to attend at the times to suit mum and dad's needs. They only alter the attendance times if the staff are poorly or if staff are on their annual leave. My parents have more confidence living alone in their home knowing the care team are always due to call, around four times daily. They are also aware New Concept Care & Nursing can be called upon at any time.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for your review, your positive feedback is greatly appreciated. We are proud to have had such a positive impact on your family's confidence allowing them to live more independently within their own home.
Review from C W (Client / Service User) published on 17 October 2022 Submitted via Postal Card•
Overall Experience
The carers are always very helpful and polite. Very thorough with the job they have to do. I have no complaints about the service provided.
The carers are always very helpful and polite. Very thorough with the job they have to do. I have no complaints about the service provided.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for your kind words. It's a pleasure to be able to provide your care service.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 January 2019Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
News
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for New Concept Care & Nursing Ltd.
Accreditations
There are no accreditations posted yet for New Concept Care & Nursing Ltd.
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Frequently Asked Questions about New Concept Care & Nursing Ltd
How many Carers does New Concept Care & Nursing Ltd employ?
New Concept Care & Nursing Ltd employs 300 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact New Concept Care & Nursing Ltd to verify any information. View our terms and conditions. New Concept Care & Nursing Ltd has a Basic Service -what a Basic Service includes.