Crossroads Caring for LIfe offers Tailored Homecare, Carers' Breaks and a Day Centre in Hertfordshire.
Looking after someone can be overwhelming, but Crossroads is here to help. Crossroads Caring for Life is an independent, not-for-profit charity with over 50 years’ experience supporting unpaid carers and their families. Support is available for older adults, adults with physical disabilities or learning disabilities and those living with dementia or long-term health conditions. All care...
Crossroads Caring for LIfe offers Tailored Homecare, Carers' Breaks and a Day Centre in Hertfordshire.
Looking after someone can be overwhelming, but Crossroads is here to help. Crossroads Caring for Life is an independent, not-for-profit charity with over 50 years’ experience supporting unpaid carers and their families. Support is available for older adults, adults with physical disabilities or learning disabilities and those living with dementia or long-term health conditions. All care is person-centred, delivered with dignity and tailored to you and the individual you support.
Homecare: practical and personal support in the individual’s own home, from personal care and medication to meals, mobility support and engaging activities. Visits are a minimum of 30 minutes to ensure meaningful, unhurried care delivered by a dedicated team of trained, DBS-checked Support Workers.
Carers Breaks: designed to give you time to rest and recharge, with care provided at home or out in the community. Breaks are a minimum of 2 hours, with familiar Support Workers wherever possible for peace of mind and continuity.
Stevenage Day Centre: provides a safe, welcoming space for adults with higher support needs. It is one of few centres offering full personal care alongside meaningful activities, day trips and social connection. A free Taster Session is available so you and the individual you support can get a feel for the centre before joining.
Funding options: The charity runs a free, dedicated Volunteer service for adults with lower support needs and carers in North Herts and Stevenage can get 12+ hours of free Carers Breaks and tailored advice (Helping You Care scheme).
Crossroads is CQC rated Good (July 2023), reinvests all income into staff training and care quality and is recognised as a Best Companies World Class employer (2025).
Care Provided by Crossroads Caring For Life
Types of Home Care
Visiting Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Shopping Service / Errands
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£35.80 - £47.40
Contact Crossroads Caring For Life to get a personalised quote:
These prices reflect our private Homecare service with 30-minute minimum visits and are accurate as of April 2026. We also offer a Carers Breaks service with 2-hour minimum visits and slightly different pricing. The full price list can be found on our website.
The frequency and length of visits will vary depending on individual needs.
For specialised care services, extended overnights, accompaniment on holidays or discounts for large care packages, please get in touch to discuss your budget requirements.
The price(s) shown are provided by the agency. Contact Crossroads Caring For Life for full pricing details and T&Cs.
Crossroads Caring For Life has a Review Score of 9.8 (9.812) out of 10, based on 13 reviews in the last 2 years. Over all time Crossroads Caring For Life has 42 reviews.
Review from Angela K (Wife of Client) published on 5 October 2023 Submitted via Website•
Overall Experience
Initially I was rather sceptical about having a complete stranger come into my home to sit with my husband who was virtually immobile. However, after the first couple of visits I began to feel really quite comfortable with the situation. My husband had Alzheimer’s so was not able to remember who...
Initially I was rather sceptical about having a complete stranger come into my home to sit with my husband who was virtually immobile. However, after the first couple of visits I began to feel really quite comfortable with the situation. My husband had Alzheimer’s so was not able to remember who had come or why or when they came, but he was quite happy to have someone new to talk to, who took an interest in his well being and in what he had to say. So it was a very good working relationship.
↩Reply from Aimee Martindale, HR Manager at Crossroads Caring For Life
Thank you so much for sharing your positive experience with Crossroads Caring For Life. We are delighted to read about your satisfaction with our service. At Crossroads Caring For Life, we are dedicated to delivering exceptional care and support to both our clients and their carers. It is...
Thank you so much for sharing your positive experience with Crossroads Caring For Life. We are delighted to read about your satisfaction with our service. At Crossroads Caring For Life, we are dedicated to delivering exceptional care and support to both our clients and their carers. It is heart-warming to know that our efforts have positively impacted your life and that of the person under your care. Thank you once again for choosing Crossroads Caring For Life.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
No Rating
Review from Norman P (Husband of Client) published on 5 September 2023 Submitted via Website•
Overall Experience
Crossroads Caring For Life look after my wife eighteen hours every week. The care is second to none. They always keep me informed if a change is needed. They also have been able to help us if I have needed additional help.
Without their help, I could not have continued looking after my wife. The...
Crossroads Caring For Life look after my wife eighteen hours every week. The care is second to none. They always keep me informed if a change is needed. They also have been able to help us if I have needed additional help.
Without their help, I could not have continued looking after my wife. The ladies who look after her ensure they do all they can to have the best quality of life she can. They always leave her smiling and that is a god send.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 July 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Crossroads Caring For Life.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Crossroads Caring For Life.
Accreditations
There are no accreditations posted yet for Crossroads Caring For Life.
Meet the Team (3)
Jo Job Title Registered ManagerJoined 2015
Hi, I'm Jo. I joined Crossroads in 2015 and have worked in several key roles, including Support Worker, Area Manager and Registered Manager. I am...
Hi, I'm Jo. I joined Crossroads in 2015 and have worked in several key roles, including Support Worker, Area Manager and Registered Manager. I am qualified at Level 7 in Care Management, strengthening my leadership and sector expertise. In my current position, I oversee quality and compliance across the organisation, ensuring we meet and maintain all CQC regulatory requirements. I also deliver training and am proud to be recognised as an accredited in-house training provider through our local Provider Association.
My journey into the sector began as an unpaid carer, giving me first-hand understanding of the challenges faced by the people we support and their families. This perspective continues to shape my approach and commitment to high-quality care.
As part of the Executive Team, I am involved in strategic planning and decision-making, working closely with our Board of Trustees to support the growth, direction and sustainability of the organisation.
Aimee Job Title HR ManagerJoined 2015
Hello, it's Aimee. I am the HR & Recruitment Manager at Crossroads Caring for Life and am CIPD qualified, with over four years’ experience in HR. I...
Hello, it's Aimee. I am the HR & Recruitment Manager at Crossroads Caring for Life and am CIPD qualified, with over four years’ experience in HR. I have worked at Crossroads since 2015, progressing through roles including Support Worker, Coordinator and Area Manager, which gives me a strong understanding of both frontline care and people management. I now work alongside Jo and Alison in the Executive Team, overseeing all areas of the charity to continue delivering exceptional care throughout Hertfordshire. I genuinely love my role, the team I work with and the difference our charity makes, and I am incredibly proud that Crossroads was recognised as a World Class Place to Work in the 2025 Best Companies results. We believe that everybody deserves access to the best care possible, and our team strives for excellence every day.
Alison Job Title Financial ControllerJoined 2016
I have worked at Crossroads for almost 10 years and have transitioned from Finance Manager to Financial Controller, and became the Company Secretary...
I have worked at Crossroads for almost 10 years and have transitioned from Finance Manager to Financial Controller, and became the Company Secretary in 2023 as well. I have both AAT and CIMA qualifications with over thirty years’ experience in finance roles, working in both commercial and not-for-profit organisations. I am very passionate about the organisation and am proud to see Crossroads listed for the fifth consecutive year in Best Companies with results for 2025 as a World Class Place to work. Working closely with Jo and Aimee as part of the Executive Team, I help to oversee the charity's operations and am passionate about the vital services we provide to the local community.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crossroads Caring For Life to verify any information. View our terms and conditions. Crossroads Caring For Life has an Enhanced Service -what an Enhanced Service includes.
