Nurseplus Care at home Swindon

Day care always excellent all very kind and competent. Evening care a bit more random sometimes very late or very rapid service! On the whole 98% very good 2& need more training and empathy.

Thank you for all the support recieved during and after Dads passing, it meant so much and we would hands down recommend Nurse Plus as the care company to anyone in need.

When my dad had a major stroke we was told he would have to go into a home but we managed to get him home and keep him there for 2 and a half years until he passed which was all thanks to nurse plus, not only the care they provided my dad but the support they provided myself and my mum. Nurse plus allowed my dad to not only be comfortable in his last 2 and a half years but they treated him with so much respect and always put a smile on his face, thank you for everything you did for my dad and us as a family.

My Father recently fell at home in West Wales, and broke his back. Despite being a very independent man, he's now realised that he can no longer live at home alone, so has taken the decision to relocate to Swindon, where he now lives with his daughter and her family. He's settling well into his new surroundings. Having no idea how the at home care service works, we contacted Nurse Plus, who have been amazing. We had a preliminary home visit where my dads needs were assessed. A plan was drawn up, and we were amazed at how professional and attentive Nurse Plus were. They took the strain from us regarding help with switching my dads medical records, and arranging all the necessary visits from health care professionals. They arranged for a daily visit from 2 carers. The carers have been prompt, professional and above all have treated my dad with the utmost respect. He speaks very highly of all the carers, and I'd highly recommend Nurse Plus to anyone needing daily care.

They treat mum with a lot of respect and are very caring towards her.

Thank you, Nurse Plus, for going above and beyond in everything you do. Your team has made such a positive impact on our lives, and I wholeheartedly recommend your services to anyone in need of dedicated and compassionate care.

Thanks so much.

I cannot praise Nurseplus enough. From the moment I phoned the information phone line I was treated with empathy and patience. My interactions with Swindon have been brilliant. They have gone above and beyond and been kind throughout. Amazing.

Due to my disabilities, I have to have two carers at a time. On the whole, carers are friendly and caring and I have been able to build up a relationship with my main carers. However, there are sometimes the occasional visit where the carers seem rushed and things are not done as I wish. With regard to the office, I can find that sometimes, when I ask for a call at a specific time this does not get passed on to the carer. Recently a specialist nurse had asked the office to arrange for her to teach some carers a specific procedure. This was not done and it was only through me talking to my carers that they arranged to be there. I appreciate that there are a lot of us to organise, but as a client this can be frustrating.

Training is now underway and hopefully will improve.

Very helpful, didn’t have to worry about Mum, looked after her well, doing jobs for her around the house. Easy to get in contact with the provider if needed. Very caring and sat chatting with if she didn’t want anything done. Always on time.

A very good company with mainly caring, kind carers.

Our experience has been such a positive one. Yes, every now and then things did not go to plan or there was a need to email or ring the team, but the response from Nurseplus was always responsive, caring and issues were addressed. I felt heard. Carers always saw my mum as an individual and took time to get to know her. I would certainly recommend Nurseplus to others. A massive thank you. You helped me fulfil my mum's wish to remain in her own home and die there.

Good care company. Excellent carers, they do everything I need. They go above and beyond.

Nurse Plus Swindon took care of my husband after his stay in the hospital since February 2021. I have experience in caring, unfortunately, my health does not allow me to take care of my husband. My husband is looked after by Nurse Plus, my gratitude for the accuracy, professionalism, friendliness, help of caregivers and agencies, treated with Dignity is great. I would like such care for a sick person to everyone. I can count on them always.