Old Friends Care Ltd

5 Regents Court, Far Moor Lane, Redditch B98 0SD

22 Reviews

Care Provided

Types of Home Care

Visiting Care

Contract Durations

Ongoing / Long Term

Age Ranges

Older Person Care (65+)
Younger Adult Care (18-65)

Personal Care Services

Washing & Dressing
Medication Assistance (Oral)
Companionship

Household Services

Cleaning Service
Food Preparation & Serving
Shopping Service / Errands

Other Care Provided

Dementia
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Cancer Care
Alcohol / Drug Misuse

Order by:

Review from B K (Wife of Client) published on 4 December 2020
Submitted via Postal Card • Report

Overall Experience

We have found these carers very kind, sensitive and would be willing to help with anything. Fortunately, this is our first one so cannot compare. We have been with them for approximately 6 months, they have never let us down so all in all we are extremely pleased.

Reply from Vivienne Rogers, Registered Manager at Old Friends Care Ltd

Thank you for your lovely review, we are all so pleased to hear that you are happy with every aspect of the services that we provide to you and your family. We pride ourselves on offering a kind and bespoke service and we are glad to hear that you are experiencing this from us. We hope we can continue to exceed your expectations and our team are always here to help with anything that you ever need.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Julian K (Relative of Client) published on 11 November 2020
Submitted via Website • Report

Overall Experience

We've been with Old Friends Care now for about a month, and I have nothing but good things to say about this agency and it's carers. A thoroughly decent and professional service from the very start. We have regular carers who help me carry out personal care on my Dad, who is in the late stages of Dementia.

All the carers are professional in their attitude and care. Very reasonable care package costs. This has been a very pleasant experience for me, as my expectations have been met and exceeded. Overall, this agency is better than the so-called big-name agencies. Well done to all and thank you!

Reply from Viv Rogers, Manager at Old Friends Care Ltd

Thank you very much for your kind words, it is lovely to hear that we have exceeded your expectations. We are proud to be a family run business and that is what makes us different from franchise providers, so we are pleased to hear that you have enjoyed your experience with us for this reason. Our team are always here to support you and your Dad, we have loved getting to know you both and hope we can continue to exceed your expectations!