PramaCare is a Home Care charity dedicated to providing exceptional tailored services to people who require support at home.
As a registered charity, PramaCare has more than 40 years of experience delivering home care across Dorset.
Every care plan at Prama is carefully tailored to make sure everyone can maintain their independence at home to help people continue to live full lives, whether that’s from challenges presented by ill health,...
Care Provided by Care South at Home Poole
Types of Home Care
- Visiting Care
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £32.50
We have a number of pricing options available including reduced rates for incremental hours
Contact Care South at Home Poole to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
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Good to Know
Group/Owner
- Care South at Home (covering Dorset & Somerset)
- Voluntary / Not for Profit Owned
Person in charge
- Donna Palmer (Manager)
Care South at Home Poole Reviews (25)
Care South at Home Poole has a Review Score of 9.4 (9.436) out of 10, based on 6 reviews in the last 2 years.
Over all time Care South at Home Poole has 25 reviews.
Such charming and cheerful carers. Made me feel most comfortable, whatever they were doing. So willing to help with domestic jobs as well as personal care.
I would have no hesitation in recommending them to others. They may not be the cheapest care agency in the area but they are probably one of the best.
Thank you so much for your review, we ensure that all positive feedback is passed on to the whole care team, and it means so much that you would take time out to review the service.
I am extremely satisfied with the service I receive. I look forward to the service I receive. In 99% of visits, the carers are in a good mood and make the day better. On the rare occasions when the carer is late, I would ask that they use the phone to inform the client.
Punctual and caring carers - respecting dignity.
Nothing is too much trouble.
I am really sorry to be losing my locality manager who has been such a back up to the team.
The background team have moved to a head office location, thus it is too early to comment.
There have been many communication issues in the past, so this may improve things.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2019- Caring Outstanding
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (4)
- Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
- Posted: Thursday 23 Apr 2026Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
- Posted: Thursday 15 May 2025Two Somerset care at home team members attended a Buckingham Palace garden party to honour their contribution to social care. Sarah Broom, Manager of Care South at Home for Somerset...
Awards / Recognitions (1)
- Recipient: Care South at Home (covering Dorset & Somerset)Date: Friday 29 May 2026
Meet the Team (4)
Head of Care at Prama
I have over 20 years of experience in the care sector, working with and supporting older people living with dementia, and physical disabilities, and those receiving end-of-life care. During my career, I have been a Registered Manager and a Regional Trainer. I am passionate about person-centred care, always placing the person at the centre of everything we do.
I have a Health and Social care background, which has seen me supporting people in the community for many years.
I am looking forward to supporting our clients and meeting many of them in the very near future.
Within my role, I will be supporting our staff with their day to day activities and personal development.
I will also be supporting our Registered Manager to ensure that we continue to be CQC compliant, that we deliver person centred care to a high standard in accordance to our ethos and statement of purpose.
I have achieved many qualification's during my career, including the NVQ level 5 in Health and Social Care and a Social Workers degree.
I am a kind, friendly and approachable person, very passionate about my role, supporting clients and staff a like.
I am the Care Centre Manager and have worked at Prama for over 8 years and in Care for longer. I've had a number of roles here, starting as a Locality Manager with responsibility for my own clients and the care team, overseeing the delivery of care. I also help with auditing and referrals.
I now manage the Care coordinator team, answer client phone calls and coordinate the carer's schedules and rotas. I also look to ensure continuity of carers as we know this is important to our clients.
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