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Care South at Home Poole

Moran House, 1 Holes Bay Park, Sterte Avenue West, Poole, Dorset BH15 2AA
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Care South at Home Poole, Poole
Care South at Home Poole, Poole
Care South at Home Poole, Poole

Quality care at home, in the place you cherish

With Care South at Home Poole, older people receive personalised support that promotes independence, dignity and wellbeing, all within the comfort and familiarity of home.

Care that's personal to you

Every care journey begins with understanding individual needs, preferences and routines. Care is tailored to suit each person's lifestyle, providing the right level of support while encouraging independence wherever possible.

Each client is carefully matched...  

Care Provided by Care South at Home Poole

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £32.50

We have a number of pricing options available including reduced rates for incremental hours

Contact Care South at Home Poole to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)

Good to Know

Group / Owner

Person in charge

  • Donna Palmer (Manager)

Care South at Home Poole Reviews (25)

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9.4

Care South at Home Poole has a Review Score of 9.4 (9.436) out of 10, based on 6 reviews in the last 2 years. Over all time Care South at Home Poole has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from M H (Client / Service User) published on 19 May 2020 Submitted via Postal Card•
Overall Experience

Such charming and cheerful carers. Made me feel most comfortable, whatever they were doing. So willing to help with domestic jobs as well as personal care.

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Management
Treated with Dignity
Value for Money
Review from Michael O (Client / Service User) published on 13 May 2020 Submitted via Website•
Overall Experience
As I have said in the past Pramacare provide an excellent service. I have been using them for the last two and half years to provide intimate personal care, to get me up in the morning, provide a hot meal in the evening and put me to bed. The carers are particularly careful when hoisting me into my wheelchair in the morning, as I then have to spend all day in it. The office staff and carers are helpful and caring, always prepared to go the extra mile to help if they can, such as reminding me when I am about to run out of things and offering to pick it up for me if needed. In these difficult times, it is especially good to have people to talk to every day, even for a short while.

I would have no hesitation in recommending them to others. They may not be the cheapest care agency in the area but they are probably one of the best.

↩Reply from Sarah-Jane Southern, Prama Foundation at Care South at Home Poole

Thank you so much for your review, we ensure that all positive feedback is passed on to the whole care team, and it means so much that you would take time out to review the service.

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Review from William K (Client / Service User) published on 12 June 2019 Submitted via Postal Card•
Overall Experience

I am extremely satisfied with the service I receive. I look forward to the service I receive. In 99% of visits, the carers are in a good mood and make the day better. On the rare occasions when the carer is late, I would ask that they use the phone to inform the client.

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Review from Georgina T (Client / Service User) published on 2 April 2019 Submitted via Postal Card•
Overall Experience
Good weekly programme production.

Punctual and caring carers - respecting dignity.

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Management
Treated with Dignity
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Review from Michael H (Client / Service User) published on 18 March 2019 Submitted via Postal Card•
Overall Experience
My carers treat me with the utmost respect and dignity.
Nothing is too much trouble.
I am really sorry to be losing my locality manager who has been such a back up to the team.
The background team have moved to a head office location, thus it is too early to comment.

There have been many communication issues in the past, so this may improve things.

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Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 04 September 2019
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (5)

News

  • 10 Jul 2026

    Care South at Home has been named as one of the Top 20 Small Home Care Groups at this year’s Home Care Awards in recognition of the high-quality care provided...

  • 23 Apr 2026

    Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...

  • 23 Apr 2026

    Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...

Awards / Recognitions (1)

Accreditations

There are no accreditations posted yet for Care South at Home Poole.

Meet the Team (2)

Tara Pennigton
Tara PennigtonJob Title:Registered ManagerJoined: 2025

I have a Health and Social Care background, which has seen me supporting people in the community for many years.

I am looking forward to supporting our clients and meeting many of them in the very near future.

Within my role, I will be supporting our staff with their day-to-day activities and personal development.

I will also be supporting our Registered Manager to ensure that we continue to be CQC compliant and that we deliver person-centred care to a high standard in accordance with our ethos and statement of purpose.

I have achieved many qualifications during my career, including the NVQ level 5 in Health and Social Care and a Social Worker degree.

I am a kind, friendly and approachable person, very passionate about my role, supporting clients and staff alike.

Jeanine Miller
Jeanine MillerJob Title:Deputy ManagerJoined: 2016

I am the Care Centre Manager. I've had a number of roles here, starting as a Locality Manager with responsibility for my own clients and the care team, overseeing the delivery of care. I also help with auditing and referrals.

I now manage the Care Coordinator team, answer client phone calls and coordinate the carers' schedules and rotas. I also look to ensure continuity of carers, as we know this is important to our clients.

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