With Care South at Home Poole, older people receive personalised support that promotes independence, dignity and wellbeing, all within the comfort and familiarity of home.
Care that's personal to you
Every care journey begins with understanding individual needs, preferences and routines. Care is tailored to suit each person's lifestyle, providing the right level of support while encouraging independence wherever possible.
Each client is carefully matched...
Quality care at home, in the place you cherish
With Care South at Home Poole, older people receive personalised support that promotes independence, dignity and wellbeing, all within the comfort and familiarity of home.
Care that's personal to you
Every care journey begins with understanding individual needs, preferences and routines. Care is tailored to suit each person's lifestyle, providing the right level of support while encouraging independence wherever possible.
Each client is carefully matched with a trusted carer whose personality, experience and approach are the right fit, helping to build meaningful, lasting relationships. Alongside personal care and domestic support, Care South at Home Poole also provides professional nail care appointments in clients' homes or at clinics in Winton and Blandford.
Care made easy: Arranging care can feel overwhelming, so the process has been designed to be straightforward, supportive and reassuring.
Get in touch
Call the local office or complete the online enquiry form. Printed brochures are also available on request.
A convenient appointment will be arranged to discuss individual requirements and create a personalised care plan.
A carefully selected carer, or team of carers, will be matched to individual needs and preferences before agreeing a suitable start date.
* Short visits (30–60 minutes) available between 7am and 10pm, up to seven days a week.
* Longer visits and sitting services available from 7am to 10pm, seven days a week.
* Short-term respite care, ideal following a hospital stay or when a family carer needs a well-earned break.
* Short break cover to provide support during holidays or temporary periods away.
Care Provided by Care South at Home Poole
Types of Home Care
Visiting Care
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £32.50
We have a number of pricing options available including reduced rates for incremental hours
The price(s) shown are provided by the agency. Contact Care South at Home Poole for full pricing details and T&Cs.
Contact Care South at Home Poole to get a personalised quote:
Care South at Home Poole has a Review Score of 9.4 (9.436) out of 10, based on 6 reviews in the last 2 years. Over all time Care South at Home Poole has 25 reviews.
Review from M H (Client / Service User) published on 19 May 2020 Submitted via Postal Card•
Overall Experience
Such charming and cheerful carers. Made me feel most comfortable, whatever they were doing. So willing to help with domestic jobs as well as personal care.
Such charming and cheerful carers. Made me feel most comfortable, whatever they were doing. So willing to help with domestic jobs as well as personal care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael O (Client / Service User) published on 13 May 2020 Submitted via Website•
Overall Experience
As I have said in the past Pramacare provide an excellent service. I have been using them for the last two and half years to provide intimate personal care, to get me up in the morning, provide a hot meal in the evening and put me to bed. The carers are particularly careful when hoisting me into my...
As I have said in the past Pramacare provide an excellent service. I have been using them for the last two and half years to provide intimate personal care, to get me up in the morning, provide a hot meal in the evening and put me to bed. The carers are particularly careful when hoisting me into my wheelchair in the morning, as I then have to spend all day in it. The office staff and carers are helpful and caring, always prepared to go the extra mile to help if they can, such as reminding me when I am about to run out of things and offering to pick it up for me if needed. In these difficult times, it is especially good to have people to talk to every day, even for a short while.
I would have no hesitation in recommending them to others. They may not be the cheapest care agency in the area but they are probably one of the best.
↩Reply from Sarah-Jane Southern, Prama Foundation at Care South at Home Poole
Thank you so much for your review, we ensure that all positive feedback is passed on to the whole care team, and it means so much that you would take time out to review the service.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from William K (Client / Service User) published on 12 June 2019 Submitted via Postal Card•
Overall Experience
I am extremely satisfied with the service I receive. I look forward to the service I receive. In 99% of visits, the carers are in a good mood and make the day better. On the rare occasions when the carer is late, I would ask that they use the phone to inform the client.
I am extremely satisfied with the service I receive. I look forward to the service I receive. In 99% of visits, the carers are in a good mood and make the day better. On the rare occasions when the carer is late, I would ask that they use the phone to inform the client.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Georgina T (Client / Service User) published on 2 April 2019 Submitted via Postal Card•
Overall Experience
Good weekly programme production.
Punctual and caring carers - respecting dignity.
Good weekly programme production.
Punctual and caring carers - respecting dignity.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Michael H (Client / Service User) published on 18 March 2019 Submitted via Postal Card•
Overall Experience
My carers treat me with the utmost respect and dignity. Nothing is too much trouble. I am really sorry to be losing my locality manager who has been such a back up to the team. The background team have moved to a head office location, thus it is too early to comment.
There have been many...
My carers treat me with the utmost respect and dignity. Nothing is too much trouble. I am really sorry to be losing my locality manager who has been such a back up to the team. The background team have moved to a head office location, thus it is too early to comment.
There have been many communication issues in the past, so this may improve things.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2019
Overall Good
CaringOutstanding
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (6)
News
25 Sep 2026
Residential and care at home provider and registered charity, Care South, has shone a spotlight on the outstanding people behind its care services at its 17th annual Stars Awards. The...
10 Jul 2026
Care South at Home has been named as one of the Top 20 Small Home Care Groups at this year’s Home Care Awards in recognition of the high-quality care provided...
23 Apr 2026
Care South and PramaCare have mutually agreed to merge their care at home and nail care activities from 1 May 2026, to ensure a continuity of care and service to...
There are no accreditations posted yet for Care South at Home Poole.
Meet the Team (2)
Tara PennigtonJob Title Registered ManagerJoined 2025
I have a Health and Social Care background, which has seen me supporting people in the community for many years.
I am looking forward to supporting...
I have a Health and Social Care background, which has seen me supporting people in the community for many years.
I am looking forward to supporting our clients and meeting many of them in the very near future.
Within my role, I will be supporting our staff with their day-to-day activities and personal development.
I will also be supporting our Registered Manager to ensure that we continue to be CQC compliant and that we deliver person-centred care to a high standard in accordance with our ethos and statement of purpose.
I have achieved many qualifications during my career, including the NVQ level 5 in Health and Social Care and a Social Worker degree.
I am a kind, friendly and approachable person, very passionate about my role, supporting clients and staff alike.
Jeanine MillerJob Title Deputy ManagerJoined 2016
I am the Care Centre Manager. I've had a number of roles here, starting as a Locality Manager with responsibility for my own clients and the care...
I am the Care Centre Manager. I've had a number of roles here, starting as a Locality Manager with responsibility for my own clients and the care team, overseeing the delivery of care. I also help with auditing and referrals.
I now manage the Care Coordinator team, answer client phone calls and coordinate the carers' schedules and rotas. I also look to ensure continuity of carers, as we know this is important to our clients.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Care South at Home Poole to verify any information. View our terms and conditions. Care South at Home Poole has an Enhanced Service -what an Enhanced Service includes.
