Quality Care Devon Ltd

Jayden House, 21 Starpitten Grove, Torquay TQ2 8BX
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7 Reviews
  • Quality Care Devon Ltd, Torquay
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Owner

  • Douglas Gerring

Person in charge

  • Jodie Simons (Service Manager)
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Quality Care Devon Ltd Reviews (7)

Over all time Quality Care Devon Ltd has 7 reviews.

Overall Experience
  • 5
  • 2
  • 0
  • 0
  • 0
Date Published
  • 7
  • 0
  • 0
  • 0
  • 7
Reviewer Connection to Quality Care Devon Ltd
  • 6
  • 1
Total of 7, showing 1-7
Review from C J (Client) published on 1 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Couldn't have better carers, always so cheerful. Nothing is too much trouble.
Reply from Doug Gerring, Director at Quality Care Devon Ltd

Thank you very much, its very rewarding to hear such reviews.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Heidi C (Client) published on 1 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring is a vocation, not a job and that is how Quality Care sees it too. The carers treat you with kindness, dignity, and respect. They are well trained and especially during COVID, you saw how hard they work. It is really hard to breathe behind those masks but they carry on regardless, even as their
glasses steam up. They care so much they will go shopping for service users outside normal hours because that person has no one else. They make life so much easier.
Reply from Doug Gerring, Director at Quality Care Devon Ltd

Thank you very much, Heidi, it is our pleasure to help.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Susan M (Client) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have nothing but praise for the care that I receive. I have regular carers, a small team that I feel is extremely important in order to build up trust, confidence and respect. I believe that a good relationship between carer and service user is vital and I cannot thank the company enough for providing
me with the perfect carers to achieve this. I would also like to take this opportunity to praise all who work in the office. They have such a difficult job to do, but they do it so well. They are also extremely understanding. On behalf of myself and my family, thank you all so much.
Reply from doug gerring, Director at Quality Care Devon Ltd

We are all very happy to hear that, we do try our very best, we are now in uncertain times and you can be sure we will do our bit to continue to deliver nothing but the best service we can.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from C B (Client) assisted by family/friend published on 5 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed, willing and helpful.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Mary H (Client) published on 3 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with the service and trust the ability of the staff to care for me with dignity.
Reply from doug gerring at Quality Care Devon Ltd

Thank you so much for your valued review; we work hard to train our staff to a very high standard.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Heather C (Client) published on 2 March 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am satisfied with my care and have got good carers who look after me well.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Naomi T (Friend of Client) published on 27 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
You looked after my neighbour earlier this year and I wanted to thank you for making such a difference whilst in he was in recovery, lovely staff, very caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Quality Care Devon Ltd

What Type of Services does Quality Care Devon Ltd offer?

Quality Care Devon Ltd offers Home Care.

How many Carers does Quality Care Devon Ltd employ?

Quality Care Devon Ltd employs 54 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Quality Care Devon Ltd to verify any information. View our terms and conditions. Quality Care Devon Ltd has an Basic Service - more info.