** Monday-Friday 6am-10pm. Our pricing will vary depending on evenings/nights/weekends/bank holidays. Please note that an additional travel cost of £0.45p will be added to each visit. Prices correct as of April 2024 and may be subject to review periodically.
Our services can be accessed in a variety of ways. We are able to advise you if you are self-funding or eligible for statutory funding to cover the costs of your care. Please do not hesitate to contact us for advice if you are in need of a care package for yourself or a family member.
These prices are only a guideline, please contact Crossroads (Sandwell) to find out the exact price for your requirements.
Crossroads (Sandwell) has a Review Score of 9.9 (9.893) out of 10, based on 29 reviews in the last 2 years.
Over all time Crossroads (Sandwell) has 41 reviews.
5.0 out of 5
Thank for your review. I'm really pleased to hear that you and your sister are having a positive experience with your care support worker and a good rapport has been built. Thank you also for you comments about our office team.
4.0 out of 5
Thank you so much for your review. We're really pleased to hear that you are satisfied with our service and that our team have made a positive difference.
5.0 out of 5
Thank you for taking the time to leave us a review and your kind words about our Care Support Worker. We're really pleased to hear that he was able to make your husband feel at ease and you were able to get some time to yourself.
5.0 out of 5
5.0 out of 5
Thank you so much for taking the time to write this lovely review. We understand that it can be an anxious time when considering care for a family member. We're so pleased to hear that we have been able to put you at ease and coordinate the necessary equipment and care package for your mother. It's always nice to receive such positive feedback, and I will be sure to pass this on to the team.
5.0 out of 5
Thank you for taking the time to write us a review, we're so glad to hear that our respite service has been beneficial to you. We also appreciate you recommending us to others, that's always nice to hear!
5.0 out of 5
Thank you for your kind review. We are so pleased to hear that your anxieties about leaving your wife in someone else's hands have been relieved and that you both feel comfortable and happy with our care. It is so important that you are able to take a break, for your own health and wellbeing.
5.0 out of 5
We really appreciate your kind words, thank you. We're glad to have been able to support your dad and your family at such a difficult time and I will pass on your comments to the team.
5.0 out of 5
Thank you for taking the time to leave us a review and for your kind words. We're glad that we are able to provide you with some time to take a break.
5.0 out of 5
Thank you so much for your feedback. We are honoured that you chose Crossroads to support your relative and it's great to hear that you've had such a positive experience - providing high-quality, consistent care is at the heart of everything we do. Your comments are greatly appreciated and will be shared with our team members.
5.0 out of 5
Thank you so much for your feedback regarding the care we provide for your grandmother. It means a lot to us to know that our team have built a good rapport with your family and that you have been given some peace of mind when you are not around. As a team, we strive to provide the best care we can every day.
5.0 out of 5
Thank you for your kind words and for sharing such positive feedback. I'm pleased to hear that your fiend's wishes are being respected and that our team members are helping her to remain independent - this is exactly what we strive for! Your feedback on our app is also really helpful and will be passed on to the team.
5.0 out of 5
Thank you so much for your thoughtful feedback regarding the care our team members provide. I'm pleased to hear about the positive relationships that have been formed and also that he is able to enjoy some time out at our day club. Your message is appreciated, please don't hesitate to reach out if there is anything else we can do to support you and your family.
5.0 out of 5
Thank for your review. I'm glad to hear that you and your mother had a positive experience with members of our care team and I will make sure to pass on your lovely message to them.
5.0 out of 5
Thank you so much for your kind words, we were pleased to be able to provide a short-term care package for your mother. And thank you for taking the time to share your feedback about our system, we will be sure to take this on board.
4.0 out of 5
We're glad to hear that you found our team member to be prompt and reliable whilst he provided your six weeks of free respite care. Your feedback is important to us and we appreciate you taking the time to share it.
5.0 out of 5
Thank you for sharing your review, we're pleased to hear that you had a positive experience with our service and care staff. Your feedback is important to us and we appreciate you taking the time to share it.
5.0 out of 5
Thank you for taking the time to leave us a review. We're pleased that your husband enjoyed the visits from our care team members and found them helpful.
5.0 out of 5
Thank you so much for your kind review. We're really pleased to hear that you are satisfied with our service and that you would recommend us. It's great to hear that you have been able to get some time to yourself, we understand how important this is for a carers own health and well-being.
5.0 out of 5
Thank you for your review. Your comments about our team members are much appreciated, it's great to hear that your mother enjoyed their visits.
The Review Score of 9.9 (9.893) out of 10 for Crossroads (Sandwell) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Crossroads (Sandwell) is based on 29 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Responsible for the overall running and success of the organisation, business strategy and future plans.
Michelle has a wealth of experience gained from 29 years in the health & social care. Starting out as a carer, she has worked in community care, extra care, and residential care and she has been a Registered Care Manager for the last 11 years.
Managing the Care Team at Crossroads, Michelle is committed to ensuring that high-quality, personalised care is delivered.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crossroads (Sandwell) to verify any information. View our terms and conditions. Crossroads (Sandwell) has an Enhanced Service - more info.
