The hourly care fee of £28.00 is for daytime visits, during the week (Monday - Friday). Please note that our pricing will vary depending on evenings/nights/weekends/bank holidays. Prices correct as of April 2025 and may be subject to review periodically.
Our services can be accessed in a variety of ways. We are able to advise you if you are self-funding or eligible for statutory funding to cover the costs of your care. Please do not hesitate to contact us for advice if you are in need of a care package for yourself or a family member.
These prices are only a guideline, please contact Crossroads (Sandwell) to find out the exact price for your requirements.
Crossroads (Sandwell) has a Review Score of 9.9 (9.899) out of 10, based on 31 reviews in the last 2 years.
Over all time Crossroads (Sandwell) has 44 reviews.
5.0 out of 5
Thank you for taking the time to leave us a review. We're pleased that your husband enjoyed the visits from our care team members and found them helpful.
5.0 out of 5
Thank you so much for your kind review. We're really pleased to hear that you are satisfied with our service and that you would recommend us. It's great to hear that you have been able to get some time to yourself, we understand how important this is for a carers own health and well-being.
5.0 out of 5
Thank you for your review. Your comments about our team members are much appreciated, it's great to hear that your mother enjoyed their visits.
5.0 out of 5
Thank you for your comment. We're so pleased that you were happy with the care provided to your husband and that your mind was put at ease whilst you were away from him. We wish you both the very best, please do let us know if we can help in the future.
5.0 out of 5
Thank you for such a lovely review. It's been a pleasure getting to know you and your wife. Ensuring that she feels happy and comfortable is our priority and we're so pleased that we are able to have a positive impact on both of your lives. Thank you for sharing your experience with us and I will pass your kind words on to the team members involved.
5.0 out of 5
Thank you for your review, we always appreciate it when past clients take the time to provide us with feedback and we have passed it on to the team. We're pleased that you were satisfied with the care provided to your husband and we wish you both well for the future.
5.0 out of 5
Thank you for taking the time to leave us a review. We're pleased to hear that your mother built such a good relationship with her carer and that her needs were met, this is what we always strive for.
5.0 out of 5
Thank you for taking the time to leave us a review, your comments about our team members are much appreciated and I will make sure to pass them on.
5.0 out of 5
Thank you so much for your review and kind words. We're pleased that you are satisfied with our service and that our carer is meeting your needs.
5.0 out of 5
Thank you for taking the time to leave us a review. Were really pleased to hear that you are satisfied with our service and that our staff are meeting your expectations.
5.0 out of 5
Thank you for taking the time to leave us a review and for your kind words. It's great to hear this kind of feedback and I will be sure to pass it on to the team.
5.0 out of 5
Thank you for taking the time to leave us a review and for your kind words. I am so pleased to hear that our care team have met your family's needs.
5.0 out of 5
Thank you for your review, your comments about our team members are much appreciated and I will make sure to pass them on.
4.0 out of 5
Thank you for taking the time to leave us a review. We’re really pleased to hear that you are satisfied with our service and that your mum's needs are being met.
5.0 out of 5
Thank you for such a lovely review! We’re pleased to hear that you are happy with our service and that the care that your dad receives has made such a difference in his life.
5.0 out of 5
Thank you for your review and kind words. We are so pleased to hear that our care team is meeting your dad’s needs and expectations following the recommendation from your neighbour. We also appreciate that you would now recommend us to others too!
5.0 out of 5
Thank you so much for your kind words, we very much appreciate your feedback. We are pleased to hear that your mother has built such a good relationship with her care support workers and feels comfortable with them, and also that you and your family have had effective communication with us. I will pass your comments to the care team and we hope to continue to meet your expectations.
5.0 out of 5
Thank you for taking the time to leave us such a lovely review. We’re really pleased to hear that you and your mum are happy with our service and I will pass on your feedback to the care team.
5.0 out of 5
Thank you so much for taking the time to review us and leave such a positive comment. It's great that your dad built such nice relationships with his care support workers. I will pass on the message to the team, who will be very happy to hear this lovely feedback.
5.0 out of 5
Thank you for such a lovely review! We’re pleased to hear that you are happy with our service and that your input is taken on board to ensure the best possible care. It’s also great to hear about the relationship that our care support workers have developed with your mum, the personal touch is exactly what we strive for.
The Review Score of 9.9 (9.899) out of 10 for Crossroads (Sandwell) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Crossroads (Sandwell) is based on 31 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Responsible for the overall running and success of the organisation, business strategy and future plans.
Michelle has a wealth of experience gained from 29 years in the health & social care. Starting out as a carer, she has worked in community care, extra care, and residential care and she has been a Registered Care Manager for the last 11 years.
Managing the Care Team at Crossroads, Michelle is committed to ensuring that high-quality, personalised care is delivered.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Crossroads (Sandwell) to verify any information. View our terms and conditions. Crossroads (Sandwell) has an Enhanced Service - more info.
