Meridian Health and Social Care - Coventry

441 Foleshill Road, Foleshill, Coventry CV6 5AQ
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8.0 3 Reviews
  • Meridian Health and Social Care - Coventry, Coventry
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9.9

Care Provided by Meridian Health and Social Care - Coventry

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Other Care Provided

  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Good to Know

Group/Owner

Person in Charge

  • Amanda Williams (Manager)
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Meridian Health and Social Care - Coventry Reviews (3)

8.0

Meridian Health and Social Care - Coventry has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Meridian Health and Social Care - Coventry has 3 reviews.

Overall Experience
  • 2
  • 0
  • 0
  • 1
  • 0
Date Published
  • 3
  • 1
  • 1
  • 1
  • 2
Reviewer Connection to Meridian Health and Social Care - Coventry
  • 2
  • 1
Total of 3, showing 1-3
Review from Tray Y (Daughter of Client) published on 22 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This company provides excellent care for my mum and the carers are reliable and consistently go the extra mile in what they do - I couldn't wish for a better service. I live three hours away from my mum so I particularly appreciate the way the carers are always on time and will alert me to any issues
(e.g. if my mum isn't well or there are any problems in the house) and also prompt my mum to let me know when she needs any extra shopping etc. They really make sure all my mums needs are met. The office is also excellent - staff are very responsive to any requests and communication is great. Overall the peace of mind this company has enabled me to have is priceless - thank you Meridian Health and Social care, Coventry team.
Reply from Amanda Williams, Branch Manager at Meridian Health and Social Care - CoventryThank you very much for your heartfelt words of appreciation; they mean a great deal to both me & our dedicated staff. While we acknowledge that we may not always get everything right, we are wholeheartedly committed to ensuring that our customers receive the highest quality of care possible. Our team comprises exceptional individuals who consistently exceed expectations in their roles, and they truly deserve this recognition for their tireless hard work and dedication. Your support and encouragement motivate us to continually improve and strive for excellence in all that we do. Thank you once again; your kind words!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michelle S (Daughter of Client) published on 6 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
These carers are fantastic, always go above and beyond in looking after our precious mother. Her face lights up when she sees them walk in, they're always happy, bubbly, very chatty and nothing is too much trouble for them, we as a large family, can’t thank them enough for their care and attention.
The office keeps us well informed too. Well done ladies, keep up the good work you - all deserve a pay rise!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Pete (Son of Client) published on 21 November 2017 Submitted via Website • Report
Overall Experience 2.0 out of 5
The service has been nothing short of shocking. Failure of carers to turn up on time or in some cases, not at all with no warning.
It has left an 80 yr old woman stressed and uncared for.
When they do turn up, they are there for a few minutes, despite contractual arrangements.
Complaints by phone
have gone unanswered. Promises to return calls do not materialise.
I would not pay for any of the services received thus far, and I will be taking it further.
The carers are often friendly enough but are clearly disorganised and poorly managed.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Meridian Health and Social Care - Coventry is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Meridian Health and Social Care - Coventry is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Meridian Health and Social Care - Coventry is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Meridian Health and Social Care - Coventry

What Type of Services does Meridian Health and Social Care - Coventry offer?

Meridian Health and Social Care - Coventry offers Home Care.

How many Carers does Meridian Health and Social Care - Coventry employ?

Meridian Health and Social Care - Coventry employs 51 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Meridian Health and Social Care - Coventry to verify any information. View our terms and conditions. Meridian Health and Social Care - Coventry has an Basic Service - more info.