Specialist Care Services

The Princes Lodge, 45-49 High Street, Harefield, Uxbridge UB9 6BY
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9.8 9 Reviews
  • Specialist Care Services, Uxbridge
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £26
  • Weekly Live-in Care Fees: £1500 – £1799.99

Please note that Bank Holidays will be charged at double the hourly rate.
For prices of any other services that you may require i.e. all night sitting, sleeping services or 24 hour care please call our office for a quote.

These prices are only a guideline, please contact Specialist Care Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • SCS Hotline Ltd T/A Specialist Care Services

Person in charge

  • Michaela Green (Manager)
Are you the Owner/Manager of Specialist Care Services? View your Advertising Options

Specialist Care Services Reviews (9)

9.8

Specialist Care Services has a Review Score of 9.8 (9.800) out of 10, based on 8 reviews in the last 2 years. Over all time Specialist Care Services has 9 reviews.

Overall Experience

  • 9
  • 0
  • 0
  • 0
  • 0

Date Published

9
2
2
8
1

Review from Angela C (Daughter of Client) published on 30 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care provider. They looked after my Mum on end of life care until she passed away. The care my Mum received was exemplary, the carers were always so kind and gentle with her - but jolly too - they always managed to raise a smile. They were very respectful of my Mum, who very much valued
her privacy, and always treated her in a very dignified manner. They were all very knowledgeable, and supportive of me too which I really appreciated. My Mum looked forward to their visits and they were lovely with her and so friendly. And it was nice that we always had the same familiar faces. We really appreciate the help and care that my Mum received, these wonderful carers made a very difficult time for my Mum and her family so much more bearable and I will always be so grateful for that. I can't recommend these carers highly enough, a really lovely caring group of ladies, thank you.

Reply from Michaela Green, Manager at Specialist Care Services

Dear Angela, It was a privilege to care for your mum during her final days. We are truly honoured that you entrusted us with her care at such a sensitive and important time. Our team is committed to providing comfort, dignity, and compassion, and it means a great deal to know that this was felt and appreciated.Sending our warmest wishes to you and your family, the SCS Team

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Review from Steve D (Son of Client) published on 6 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have utilised Specialist Care Services for a few months, and the professionalism, kindness, and compassion displayed by each member of the team on every visit were exceptional. We were most grateful.

Reply from Michaela Green, Manager at Specialist Care Services

Thank you for taking the time to provide this feedback, which is extremely important for our team. Please know that you have our deepest sympathies during this difficult time. Kind regards, Specialist Care Services Team.

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Treated with Dignity

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Review from Catherine B (Daughter of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I highly recommend the team led by the manager. They went above and beyond to care for my late father. The team were kind, caring and compassionate towards all of his family. We would not have been able to keep my dad at home and honour his wish without them. I will never forget the amazing job they
did and how they became friends with Dad.
I am truly grateful for all your hard work and dedication. No words can thank you enough.

Reply from Michaela Green, Manager at Specialist Care Services

Thank you for taking the time to provide this feedback, which is extremely important for our team. Please know that you have our deepest sympathies during this difficult time. Kind regards, Specialist Care Services Team.

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Treated with Dignity

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Review from Josie S (Client) published on 11 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service has been outstanding. The care and compassion of the staff is wonderful. They are professional in their approach, always attending to my needs in a way that is important to me. I would like to thank all the staff.

Reply from Michaela Green, Manager at Specialist Care Services

Thank you for taking the time to provide this feedback, which is extremely important for our team. Kind regards, Specialist Care Services Team.

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Management

Treated with Dignity

Value for Money

Review from Wendy R (Wife of Client) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided by Specialist Care Services has been excellent and I cannot fault them in any way. The two carers we have on a regular basis are friendly and very committed to their work and are a credit to the the company. They are very reassuring and helpful and also always go the extra mile if
needed. This is one of the main factors unique to this company, by having the same carers they get to know the patient really well and this has been the case with these two members of staff. They are always on time, and have never let us down. Obviously on their day off they have to be replaced, these carers too have been respectful and helpful, also friendly and have been flexible with their times. My husband is always very well cared for, always clean and to date have not had any problems with bed sores etc. My husband has had excellent care throughout and I would totally recommend Specialist Care Services to others, which I have done. I will sing their praises forever! Well done!

Reply from Michaela Green, Manager at Specialist Care Services

Thank you for taking the time to provide this feedback, which is extremely important for our team. Kind regards, Specialist Care Services Team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sian S (Sister of Client) published on 15 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the carers from Specialist Care Services highly enough. From the moment they started to provide support to my brother, he really felt cared for and liked everyone who came to help him. He was treated so kindly by everyone, it was almost like family visiting rather than physical care.
I met most of the carers and it was nice to chat with each of them and see the friendly faces each time. I know my brother felt safe with all of the team. I especially would like to offer a special mention to the manager - she organised everything expertly and would often call in to check everything was ok. Whenever there was a change to the medication or requirements she was totally in control of everything to make sure nothing was missed. It was such a relief to the family to know he was in such good hands. As a family we can never express how grateful we are for the care that he received, but thank you so much from all of us.

Reply from Michaela Green, Manager at Specialist Care Services

Thank you for taking the time to provide this feedback, which is extremely important for our team. Please know that you have our deepest sympathies during this difficult time. Kind regards, Specialist Care Services Team.

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Management

Treated with Dignity

Value for Money

Review from Tommy M (Client) published on 13 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've had 3 care agencies in the last 3 years since I became sick. I'm now with Specialist Care, they are simply the best agency I've ever been with. My carers are always on time, very attentive, hard working and nothing is a problem to them. I simply couldn't live my life without them! I really look
forward to seeing them everyday because they are so good to me because of my disability! The boss of the agency is also fabulous too. Don't think about joining another agency because you deserve the best in your life and that's 'The Specialist Care Agency'. May God bless all the people who read this special message!

Reply from Michaela Green, Manager at Specialist Care Services

Thank you for your review, we are so very pleased that you are happy with our service.

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Review from David T (Son of Client) published on 10 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Specialist Care Services treated our dad with great care and professionalism. Their communication with us and record keeping was excellent. The staff were always cheerful and ensured that Dad was left comfortable before leaving.

Reply from Michaela Green, Manager at Specialist Care Services

Thank you for taking the time to provide this feedback, which is extremely important for our team. Please know that you have our deepest sympathies during this difficult time. Kind regards, Specialist Care Services Team.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David F (Husband of Client) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Your staff definitely knew how to deal with the situation of end-of-life care. Knowledgeable/professional in every way/courteous and compassionate to the patient and her family. The carer organised their time around the patient's needs, covering a 12-hour day in the last days. The carer never complained
at all throughout her time visiting the home.

Reply from Michaela Green, Manager at Specialist Care Services

Dear David, thank you for taking the time to provide this feedback.
Please know that you have our deepest sympathies during this difficult time.
Kind regards,
Specialist Care Services Team.

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Care / Support

Management

Treated with Dignity

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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Specialist Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Specialist Care Services is calculated as follows: ( (43 Excellents x 5) ) ÷ 43 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Specialist Care Services is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Nov 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Specialist Care Services

What Type of Services does Specialist Care Services offer?

Specialist Care Services offers Home Care.

How many Carers does Specialist Care Services employ?

Specialist Care Services employs 120 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Specialist Care Services to verify any information. View our terms and conditions. Specialist Care Services has an Basic Service - more info.