St Bridget's Care Service Reviews (1)
St Bridget's Care Service has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time St Bridget's Care Service has 1 review.
Review from David N (Son of Client) published on 17 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
The carers are so professional and friendly, they only have a small of carers so you get to know all well for a more personal touch and we now know all by name when they arrive.
The admin of the company is superb, we have been dealing with one particular lady.
If
I even have had calls from her to say Dad seems like is really struggling so we can go and check up with him as he is Mum's full-time carer.
We feel very lucky to have this team of amazing and caring people helping with Mum's care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Overview of Review Score
The Review Score of 8.0 (8.000) out of 10 for St Bridget's Care Service is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for St Bridget's Care Service is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for St Bridget's Care Service is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
