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St Margaret's Homecare Harrogate

Rowe House, 10 East Parade, Harrogate HG1 5LT
St Margaret's Homecare Harrogate Logo
St Margaret's Homecare Harrogate logo
St Margaret's Homecare Harrogate, Harrogate
St Margaret's Homecare Harrogate, Harrogate
St Margaret's Homecare Harrogate, Harrogate

A morning call to help you, or loved one, get up, washed, showered or bathed. This may also include preparing breakfast.

An evening call to help get ready for bed and prepare dinner.

An overnight stay to support you through the night. This may also include morning or end of day assistance discussed above.

A call to assist with washing, laundry, shopping, meal preparation or any other assistance you would like through the...  

Care Provided by St Margaret's Homecare Harrogate

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £29.50
  • Weekly Live-in Care Fees: from £1,850

We aim to keep our pricing fair and transparent, with no hidden costs.

Every care package at St Margaret’s Homecare is tailored to the individual, reflecting the level of support required, visit frequency and any specific needs.

We pride ourselves on delivering high-quality, dependable care with continuity of carers, ensuring a consistent and reassuring experience for our clients. Our pricing reflects the standard of care we provide and the experience of our team.

We are always happy to offer clear and transparent guidance on fees and provide a free, no-obligation consultation to discuss your needs and outline a personalised care plan.

The price(s) shown are provided by the agency. Contact St Margaret's Homecare Harrogate for full pricing details and T&Cs.

Contact St Margaret's Homecare Harrogate to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Ross Kneller (Director)

St Margaret's Homecare Harrogate Reviews (25)

9.6

St Margaret's Homecare Harrogate has a Review Score of 9.6 (9.550) out of 10, based on 7 reviews in the last 2 years. Over all time St Margaret's Homecare Harrogate has 25 reviews.

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Showing 25 reviews matching selected criteria
Review from Jacqueline U (Daughter-in-law of Client) published on 4 July 2022 Submitted via Website
Overall Experience

We chose St Margaret's Homecare to look after my father-in-law. They came highly recommended. We previously used another team, who constantly let us down, missed calls late calls repeatedly, and the lack of care really upset my father-in-law and the lack of respect and dignity towards him. I called St Margaret's and spoke to the manager, who basically put a team in place within the day. They came, did a full assessment of his needs, assessment of his mobility, and went through all his medical history and medication needs, so through, they basically spent the morning with us. Nothing was too much trouble for any of the carers. They always informed us of any changes. We sadly had to move him into full-time care after he suffered a stroke; the team were just brilliant. I got to know all the staff. I would not hesitate to use them again for any family member. If I see anyone from the team or the manager, they genuinely ask after him. Five-star team. Thank you all.

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Review from S B (Client / Service User) published on 4 July 2022 Submitted via Website
Overall Experience

On the whole, my experience has been favourable. I receive good care, and all my needs are being met. I have good communication with the office, and they generally accommodate any requests. I can say, I am very happy with St Margaret's, the carers and the level of care I receive. I only have one small issue, which I shall direct to the complaints procedure as requested in these review instructions.

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Review from Jacqueline J (Client / Service User) published on 4 July 2022 Submitted via Website
Overall Experience

Very reliable and efficient service; thank you. The lady who usually comes is very pleasant and efficient. She can normally complete all the tasks required. The office staff are usually efficient as well.

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Treated with Dignity
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Review from David F (Brother of Client) published on 4 July 2022 Submitted via Website
Overall Experience

St Margaret’s provides a professional standard of care. Carers are friendly and attentive to my brother's needs. They provide a good system of communication and feedback to ensure his needs are met and important information is exchanged between carers, family members and other agencies.

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Review from Janet F (Niece of Client) published on 1 July 2022 Submitted via Website
Overall Experience
St Margaret’s started by doing lunchtime visits for my aunt, but as her health deteriorated, and this gradually increased to 4 times daily care visits until her death earlier this year. Many times the carers went above and beyond to help my aunt.
At all times, the staff were friendly, polite and helpful, and any problems that occurred were sorted immediately. Although the carers were always professional, they became like members of the family, and my aunt loved them all and looked forward to their visits.

I would not hesitate to recommend St Margaret’s Homecare Harrogate.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

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Awards / Recognitions (4)

Meet the Team (7)

Wendy Kneller Job Title: Director Joined: 1989
Wendy Kneller

Wendy founded the business with her husband John in 1989, primarily in the care home sector. This was successful and when a local G.P. requested St Margaret’s help, with a client over the Christmas period, which we did, there started our journey into the Homecare Sector. In 2012 Wendy and John decided to focus solely on the Homecare industry and offer an outstanding service in Harrogate. In recent years it has been extended to York and Selby.

Wendy is a qualified NVQ Registered Manager with CQC, and she cares greatly for her staff and clients’ wellbeing. The staff numbers increase year on year to meet the growing demand for our services. Many of the St Margaret’s team have been with Wendy for 15-20 years. We have a great longstanding team, something Wendy is very proud of.

Vicky Clark Job Title: Harrogate Registered Manager Joined: 2011
Vicky Clark

Vicky started as a carer for St Margaret’s in Harrogate.

Vicky’s potential was recognised very quickly leading to her being promoted to run our main office team in Harrogate as registered manager.

It proved very successful. Vicky has her level 5 NVQ and has worked with us for many years. She is a highly valued member of our team.

Abby Yates Job Title: Registered Manager- Selby & York Joined: 2015
Abby Yates

Abby started working as a carer in Harrogate. She showed great potential and enthusiasm and has worked her way up to run our Selby & York office.

Abby is a qualified NVQ level 5 Registered Manager. Abby has a great rapport with her staff and clients, and we are very pleased to have supported Abby to qualify and become the asset that she is to the St Margaret’s family.

Lisa Millea Job Title: Field Manager Joined: 2006
Lisa Millea

Lisa has been a key part of the team since 2006 as a carer in the community. She is our qualified moving & handling trainer. Lisa’s position today as field manager is essential to assess the exact needs of clients both existing and new, whilst also maintaining regular reviews to ensure their needs are met. Her experience and support to our team of carers are exceptional.

Rachel Yarwood Job Title: Assistant Manager Joined: 2009
Rachel Yarwood

Rachel started her journey with St Margaret’s as a carer in 2009. She left Harrogate, when she married, returning a few years ago and keen to work for St Margaret’s again.

Rachel is now the Assistant Manager in Harrogate undertaking new clients and overseeing care plans to ensure they are fulfilled and maintain the highest standards of care.

Rachel also supports Vicky Clark, our Harrogate Office Manager, with the day-to-day managing of clients' care and administration.

Sharon Watson Job Title: York Area Manager Joined: 2018
Sharon Watson

Sharon is our Area Manager in York and is currently working towards her level 5 NVQ. Sharon is integral to our specialist service and provides training and support for our clients with Dementia. Sharon is our key trainer in this specialist area and supports and trains our care team.

Ross Kneller Job Title: Director Joined: 2020
Ross Kneller

Ross trained as a chartered accountant with KPMG and has worked in finance for 15 years in England and overseas. In April 2020 Ross’s father, and joint founder of St Margaret’s, sadly passed away. Ross decided that his next vocation would be to help his Mum, Wendy, with the family business and help build on the legacy created by his parents over the last 30 years.

Ross worked as a carer for St Margaret’s, whilst he was at university and has inherited his parent’s passion for providing the best quality care. Growing up in the care home environment Ross understands the industry and appreciates the quality-of-service clients deserve during their time with St Margaret’s.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact St Margaret's Homecare Harrogate to verify any information. View our terms and conditions. St Margaret's Homecare Harrogate has an Enhanced Service - more info.