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St Margaret's Homecare Harrogate

Rowe House, 10 East Parade, Harrogate, North Yorkshire HG1 5LT
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St Margaret's Homecare Harrogate, Harrogate
St Margaret's Homecare Harrogate, Harrogate
St Margaret's Homecare Harrogate, Harrogate

A morning call to help you, or loved one, get up, washed, showered or bathed. This may also include preparing breakfast.

An evening call to help get ready for bed and prepare dinner.

An overnight stay to support you through the night. This may also include morning or end of day assistance discussed above.

A call to assist with washing, laundry, shopping, meal preparation or any other assistance you would like through the...  

Care Provided by St Margaret's Homecare Harrogate

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Wound Dressing
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £29.50
Weekly Live-in CareFrom £1,850

We aim to keep our pricing fair and transparent, with no hidden costs.

Every care package at St Margaret’s Homecare is tailored to the individual, reflecting the level of support required, visit frequency and any specific needs.

We pride ourselves on delivering high-quality, dependable care with continuity of carers, ensuring a consistent and reassuring experience for our clients. Our pricing reflects the standard of care we provide and the experience of our team.

We are always happy to offer clear and transparent guidance on fees and provide a free, no-obligation consultation to discuss your needs and outline a personalised care plan.

Contact St Margaret's Homecare Harrogate to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Ross Kneller (Director)

St Margaret's Homecare Harrogate Reviews (26)

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9.6

St Margaret's Homecare Harrogate has a Review Score of 9.6 (9.641) out of 10, based on 9 reviews in the last 2 years. Over all time St Margaret's Homecare Harrogate has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from Janine T (Daughter of Client) published on 12 July 2022 Submitted via Website
Overall Experience
My mum has dementia and lives at home with me and my husband. We receive two daily calls to check on my mum and give me a break in the day.

We sometimes have more calls if we need them. St Margaret’s are always professional and caring in the service they provide. They accommodate us the best we could expect and are always on hand. The app system they use for keeping track of Mum's care is fantastic. We can log in and check Mum's notes and how things are going. St Margaret’s has made this testing life change much easier than expected.

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Review from C D (Son of Client) published on 5 July 2022 Submitted via Website
Overall Experience

Thanks to St Margaret’s for supporting us through a difficult period with my father. You made the situation much more manageable, and the carers who visited regularly were excellent. We are very grateful.

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Review from Jacqueline U (Daughter-in-law of Client) published on 4 July 2022 Submitted via Website
Overall Experience

We chose St Margaret's Homecare to look after my father-in-law. They came highly recommended. We previously used another team, who constantly let us down, missed calls late calls repeatedly, and the lack of care really upset my father-in-law and the lack of respect and dignity towards him. I called St Margaret's and spoke to the manager, who basically put a team in place within the day. They came, did a full assessment of his needs, assessment of his mobility, and went through all his medical history and medication needs, so through, they basically spent the morning with us. Nothing was too much trouble for any of the carers. They always informed us of any changes. We sadly had to move him into full-time care after he suffered a stroke; the team were just brilliant. I got to know all the staff. I would not hesitate to use them again for any family member. If I see anyone from the team or the manager, they genuinely ask after him. Five-star team. Thank you all.

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Review from S B (Client / Service User) published on 4 July 2022 Submitted via Website
Overall Experience

On the whole, my experience has been favourable. I receive good care, and all my needs are being met. I have good communication with the office, and they generally accommodate any requests. I can say, I am very happy with St Margaret's, the carers and the level of care I receive. I only have one small issue, which I shall direct to the complaints procedure as requested in these review instructions.

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Review from Jacqueline J (Client / Service User) published on 4 July 2022 Submitted via Website
Overall Experience

Very reliable and efficient service; thank you. The lady who usually comes is very pleasant and efficient. She can normally complete all the tasks required. The office staff are usually efficient as well.

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Review from Janet F (Niece of Client) published on 1 July 2022 Submitted via Website
Overall Experience
St Margaret’s started by doing lunchtime visits for my aunt, but as her health deteriorated, and this gradually increased to 4 times daily care visits until her death earlier this year. Many times the carers went above and beyond to help my aunt.
At all times, the staff were friendly, polite and helpful, and any problems that occurred were sorted immediately. Although the carers were always professional, they became like members of the family, and my aunt loved them all and looked forward to their visits.

I would not hesitate to recommend St Margaret’s Homecare Harrogate.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

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Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for St Margaret's Homecare Harrogate.

Meet the Team (7)

Wendy Kneller
Wendy KnellerJob Title:DirectorJoined: 1989

Wendy founded the business with her husband John in 1989, primarily in the care home sector. This was successful and when a local G.P. requested St Margaret’s help, with a client over the Christmas period, which we did, there started our journey into the Homecare Sector. In 2012 Wendy and John decided to focus solely on the Homecare industry and offer an outstanding service in Harrogate. In recent years it has been extended to York and Selby.

Wendy is a qualified NVQ Registered Manager with CQC, and she cares greatly for her staff and clients’ wellbeing. The staff numbers increase year on year to meet the growing demand for our services. Many of the St Margaret’s team have been with Wendy for 15-20 years. We have a great longstanding team, something Wendy is very proud of.

Vicky Clark
Vicky ClarkJob Title:Harrogate Registered ManagerJoined: 2011

Vicky started as a carer for St Margaret’s in Harrogate.

Vicky’s potential was recognised very quickly leading to her being promoted to run our main office team in Harrogate as registered manager.

It proved very successful. Vicky has her level 5 NVQ and has worked with us for many years. She is a highly valued member of our team.

Abby Yates
Abby YatesJob Title:Registered Manager- Selby & YorkJoined: 2015

Abby started working as a carer in Harrogate. She showed great potential and enthusiasm and has worked her way up to run our Selby & York office.

Abby is a qualified NVQ level 5 Registered Manager. Abby has a great rapport with her staff and clients, and we are very pleased to have supported Abby to qualify and become the asset that she is to the St Margaret’s family.

Lisa Millea
Lisa MilleaJob Title:Field ManagerJoined: 2006

Lisa has been a key part of the team since 2006 as a carer in the community. She is our qualified moving & handling trainer. Lisa’s position today as field manager is essential to assess the exact needs of clients both existing and new, whilst also maintaining regular reviews to ensure their needs are met. Her experience and support to our team of carers are exceptional.

Rachel Yarwood
Rachel YarwoodJob Title:Assistant ManagerJoined: 2009

Rachel started her journey with St Margaret’s as a carer in 2009. She left Harrogate, when she married, returning a few years ago and keen to work for St Margaret’s again.

Rachel is now the Assistant Manager in Harrogate undertaking new clients and overseeing care plans to ensure they are fulfilled and maintain the highest standards of care.

Rachel also supports Vicky Clark, our Harrogate Office Manager, with the day-to-day managing of clients' care and administration.

Sharon Watson
Sharon WatsonJob Title:York Area ManagerJoined: 2018

Sharon is our Area Manager in York and is currently working towards her level 5 NVQ. Sharon is integral to our specialist service and provides training and support for our clients with Dementia. Sharon is our key trainer in this specialist area and supports and trains our care team.

Ross Kneller
Ross KnellerJob Title:DirectorJoined: 2020

Ross trained as a chartered accountant with KPMG and has worked in finance for 15 years in England and overseas. In April 2020 Ross’s father, and joint founder of St Margaret’s, sadly passed away. Ross decided that his next vocation would be to help his Mum, Wendy, with the family business and help build on the legacy created by his parents over the last 30 years.

Ross worked as a carer for St Margaret’s, whilst he was at university and has inherited his parent’s passion for providing the best quality care. Growing up in the care home environment Ross understands the industry and appreciates the quality-of-service clients deserve during their time with St Margaret’s.

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