SureCare (Doncaster)

The care team and office were always very helpful when I needed support. A big thank you to all of you, for helping me keep my promise to keep mum at home.

Thank you .

They care for her in a way that shows so much compassion & empathy, they have lovely personalities and always call me if they feel there's a problem I need to be aware of. I can not praise this company & their carers, managers , enough.

I couldn't wish for an fantastic lovely bunch of loyal genuine carers and management. They look after me 4 times a day due to my condition COPD also on oxygen 24/7. Fantastic company.

SureCare have been outstanding in their care for my mother. They look after her well - working with us and also supporting with prescriptions, liaising with district nurses and other health professionals. The carers are helpful, kind and patient. Staff in the office are very supportive and approachable, keeping me up to date with things via phone and text and I am also kept up to date with the carers' comments on the app. Thank you SureCare - you are providing an outstanding service, not just for Mum but for us as her family - peace of mind!

Taking my brother's wishes into account she immediately met my brother's needs in a competent and friedly manner. This made it possible for my brother to renain at home for the remainder of his days.

My stepmother has been looked after by Surecare for almost two years. During that time she had a number of visits every day to administer personal care, meal preparation and medication. Surecare's database enabled me to read what the carers had done during each visit and how my stepmother was feeling that day. Surecare office staff were also very helpful in finding outside services, e.g. chiropodist, when this was required. I have found Surecare to be a very good team from office staff to carers and am happy to recommend them.

Excellence, professionalism, apathy, and caring are only a few words to describe the high standard which Sure Care has achieved. My late mother and myself have endured various domiciliary companies which only reach the minimum standard of care, workforce shortages, inconsistency and lack of continuity. The ladies in the office and care assistants enabled us to maintain independence, dignity and comfort for my late mother. Flexibility and personalisation are also prevalent and important, which Sure Care show in abundance. Thank you so much, Sure Care, continue the excellence.

Staff treat my wife with dignity and respect.

Staff at SureCare are amazing, they see to everything I need, they look after me well, and the supervisor checks in with me regularly. I couldn't ask for better care and support.

This service is amazing, it saved my life. They make my life so much easier I would be lost without them.

Don't know what we would do without them.

My experience has been first-class care. I haven't a bad word to say, they always did their best to support time changes for hospital appointments and my mother was treated well. It felt that all of us were a family and always felt valued. The management team always cared and bent over backwards to achieve any requests. I would without any doubt recommend SureCare.

I would like to make my appreciation known regarding my mother's regular carers. The kindness shown and attentive caring nature is beyond belief. Empathy and a willingness to listen to my mother is a good learning process for onboarding new staff. Well done SureCare.

Always a pleasure to see the carer walk through the door, a cheerful individual. The work always gets done yet she chatters happily all the time she is working.

We were really happy with the care our dad received from SureCare in the last weeks of his life and the speed that everything was put in place and got into a routine. The staff treated him with respect and compassion at all times. They were genuinely interested in his life and he enjoyed chatting to them all in his last days. This made everything so much easier for him at what could have been a really upsetting time (his health had deteriorated quite quickly). The practical care and support given was also really good. If care had continued for a longer time the app that you use to communicate would have been really useful.

I have absolutely no hesitation in endorsing SureCare Doncaster and would recommend them to anyone.

The service SureCare provides is invaluable. The care and respect the care team show is amazing and is a real comfort to the family. The flexibility and understanding the management and care team have shown due to my uncles increasing needs, and the passion and determination they have shown to both driving and supporting the night care plan and support has been outstanding. I cannot recommend and thank them enough.

SureCare Doncaster are a real the most amazing care provider. They have cared for my aunty for a number of years plus her husband before he passed away. The care package was constantly needing to change due to complex needs and hospital visits. As aunty became increasingly unwell and needing almost 24-hour care, this was implemented by the office and carers were very kind, punctual and were amazing, they really pushed themselves to totally look after my aunt. Sadly she has now passed away ut was able to be at home as she wished.

Very helpful service from majority fo carers. The office is very obliging in conforming to requests.