TerraBlu Ltd

Terra Blu have cared for my mother for a few years and enabled her to remain in her own home safely and happily. The office always kept in contact and the carers are kind, professional and reliable. Thank you for all your kindness and support.

Always reliable, friendly and helpful. From the carers to office managers and staff. I am very grateful that they have allowed my dad the ability to be able to stay in his own home. They are all very good at informing me of any problems with my dad's health, which is so reassuring.

Started using TerraBlu the second week of February to support my mother on her return home from the rehab unit. They have been first class. Efficient, professional, polite, attentive. Everything we could have asked for.

We used TerraBlu to help my Mum who has Alzheimer’s. From the thorough initial assessment to the carers visits, TerraBlu were fantastic. The carers treated her with dignity, respect and brightened up the days with their visits. They were totally understanding of Mum’s needs and nothing was too much trouble for them.

My sister was very independent and was reluctant to receive care. However, after the first visit to prepare her a meal and get her undressed ready for bed, she was reassured and immediately began to look forward to her visits and a chat. The care and concern delivered were excellent. Unfortunately, it soon became evident that she needed residential care. She passed away in a care home in Bournemouth a month later.

TerraBlu looked after my father for 2 years. He was a private person and never liked people in his home, but I must say the team were brilliant. Dad really liked his carer who treated him with dignity. He died 2 weeks ago age 91. TerraBlu allowed my father to stay in his own home and he was happy right up to the end. Thank you all at TerraBlu.

I have three morning visits and two evening visits. The morning visits are very valuable and I value the help, the continuity and reliability. The evening visits are fine but less valuable consisting of a soup and a chat, but always friendly and good for morale. Many thanks.

We have been so delighted with the care received by my father from TerraBlu over the last few years. It has enabled him to stay in his own home far longer than we had anticipated. His eyes light up when he sees his favourite carers and whilst he has practically no short term memory, he does remember them when they arrive. They genuinely seem to 'care' for him and have made many suggestions to improve his living conditions which we have tried to input. He barely leaves home now (which is probably a good thing!) but we are confident that he is safe in his own home and as happy as he can be in the circumstances. Thank you again TerraBlu!

Very reassuring and helpful. The carers are always cheerful, competent and willing to help in every way. The management has communicated very well at all times and even good at coping with the challenges of Covid - much appreciated!

TerraBlu have provided care for me over - but not continuously over, the last ten years or so. The experience has been almost entirely satisfying. Communication with the office has improved. The carers, at a personal level, have been kind and efficient and frankly, I would not want to be without them.

Great friendly staff who are patient with my elderly demented mother. They have gone over and above to help out when the situation required it. Communication is good by email or phone calls when it's more urgent. Their expertise has helped on ways forward and changing the care for my mum. She sees a small number of different carers which allows her to build relationships. It also means we can trust their judgment regarding her daily well-being and health.

TerraBlu have the most caring and supportive staff who provide a service over and above any other provider in the area. This company is a shining example of how a care provider should operate, we cannot thank them enough.

Our grandmother was very reluctant to accept carers into her home. TerraBlu carers have been so kind and patient and she now looks forward to their visits. They have been her lifeline to the outside world during this Covid pandemic. She has developed a trusting relationship with her carers and if the time comes when she needs help with her personal care I feel she will be much more comfortable. As a family of key workers who have only been able to see her from a distance, it has put our minds at ease to know she has not been alone. Thank you so much for all you're hard work and dedication.

Our Mum has only recently started to need care and we were recommended TerraBlu by a colleague at the hospital where I work. Mum was a bit worried about having carers in at first but now she loves them all. They are extremely kind and attentive and nothing seems to be too much trouble. The office is also very efficient and keeps you informed if there are any changes to care etc. It is such a relief to have found such a caring company.

TerraBlu has delivered a first class service for my mother; the whole team is excellent without exception. We've had bad experiences with other agencies in the past and the peace of mind we now enjoy is down to the quality of the carers and the trust my mother places in them. I would wholeheartedly recommend them.

Very pleasant and helpful.

For those responsible for the care of family members from a distance, please read on. Care commenced for my mother over 12 years ago. It culminated in end-of-life care for both my parents, sadly within the same year. My mother passed away from the devastating effects of MND and needed extremely specific care. Through the depth of the relationship, a partnership between myself and key carers and members of the organisation developed. We learned together what was needed for MND care. Office staff helped co-ordinate help with NHS (hard for me from America). The journey was complex. We did not always get it right the first time - I think it is vital to stress this, as an indication commitment pays off. Nobody ever gave up. My mother was often difficult, but she had a strong bond with her carers, culminating in a close relationship with an exceptional individual who held my mother's hand at the end while keeping me virtually in the room. This level of care and perseverance is to be applauded.

I am very pleased with the service provided by TerraBlu. The carers are very proficient and helpful - nothing is too much trouble. I also appreciate how the office keep me informed on changes to times, carers etc due to unforeseen problems. The office is always very helpful with problems of my own.

Excellent service.

Staff friendly, helpful, good knowledge of company, expectations and professional. Everything thought of for the clients, from feeding the birds to emptying bins.