The Care Company Essex Ltd

4a Shoe Lane, Westcliff-on-Sea SS0 9LL
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9.6 6 Reviews
  • The Care Company Essex Ltd, Westcliff-on-Sea
Hello and Welcome to The Care Company Essex LTD, originally The Care Company. The service is the same just that it is under new management. The care is the same outstanding service or better that you have heard about. The company is a small family-run concern which makes big differences with the support that is provided.

The staff are known as the Pink Ladies with all the people who use the service due to the smart and professional uniform that is worn. The company is friendly and there is nothing too small to be supported with.

Other professional organisations that have worked alongside the care practitioners have given excellent feedback to the office. There is always someone at the end of the phone if you have any concerns or questions, regardless of the day or time. If you cannot get hold of someone when you call, you will always receive a prompt callback. The team are friendly and always have time to listen, working with families and other organisations to bring the best care to you and your loved ones.

The staff are highly trained and compassionate about the care they provide, they offer the support you need.
The Care Company Essex LTD are proud of the service it can deliver to the people who need a helping hand or something more complex.
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Care Provided by The Care Company Essex Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

The Care Company Essex Ltd priority is to provide a first-class reliable service to our clients, to do this we have an amazing team. We know that it is tough with the cost of living these days. This why we have a fee structure that gives you high quality standards at a reasonable rate
We separate our rates for evenings and weekends, so you have a clear understanding of what you are paying for. Some of our other services carry a separate fee for Housekeeping, Medication Management, Reviews.
Any further information please contact the office

These prices are only a guideline, please contact The Care Company Essex Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • The Care Company Essex Ltd

Person in Charge

  • Graham Saunders (Registered Manager/Director)

The Care Company Essex Ltd Reviews (6)

9.6

The Care Company Essex Ltd has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years.
Over all time The Care Company Essex Ltd has 6 reviews.

Overall Experience
  • 6
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Date Published
  • 6
  • 3
  • 6
  • 6
  • 0
Reviewer Connection to The Care Company Essex Ltd
  • 2
  • 2
  • 1
  • 1
Total of 6, showing 1-6
Review from C I (Granddaughter of Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care company are wonderful with Nanna, they are so warm and friendly, she sees them all as her friends. Such professional and trustworthy care is a huge positive to her life. The manager and the rest of the team look after her so well and give the family such peace of mind knowing they have her
best interests at heart. Thank you.
Reply from Graham Saunders, Director at The Care Company Essex Ltd
Thank you very much, Such an review gives us pride in our delivery of and the impact we have on people's lives THANK YOU
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Michelle M (Granddaughter of Client) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone who visits Grandad has been so caring and lovely. And he does enjoy his ladies company. Always happy to help him, we couldn't ask for kinder people. Thank you.
Reply from Graham Saunders, Director at The Care Company Essex Ltd
Thank you for your kind words and will pass them onto the staff. We all look forward to our calls and the pleasure it brings to us. Kind Regards
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Grace N (Client) published on 24 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers that I have are lovely. They are very friendly and easy to talk to, and very respectful. Nothing is too much trouble for them - a great team.
Reply from Graham Saunders, Director at The Care Company Essex Ltd
Thank you for your review, and it is lovely to have such lovely thing said about the staff. I will pass this onto them and I know it will be appreciated Kind Regards
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from S H (Daughter of Client) published on 20 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we are very pleased with the care and attention which is being given to our mother by The Care Company. As an organisation, their approach is both professional and totally reliable. All the carers who visit our mother deal with her needs efficiently, including personal, and her home environment.
They have dealt responsively with emergencies when needed, including staying overnight, and accompanying her to hospital if necessary.
Reply from Graham Saunders, Director at The Care Company Essex Ltd
Thank you for your review and reinforces our values that we are providing a good service for the people we support. As a family you have that trust in usKind Regards…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stephen W (Son of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Care Company have been a great source of support and care for my mum. She looks forward to the arrival of the carer and found the services given were exactly what she needed to make it through the day. The carers are empathetic and when called upon for additional services and time they are fully
supportive. In the case of one emergency the carer was on hand and dealt expertly with the situation. I have found that the management of the accounts and detail provided by the company are precise, accurate and provided in a timely manner. We, as a family consider the services provided are definitely value for money. In consequence of all of the above we have come to trust and be very grateful of the services provided and would fully recommend their services to any other family.
Reply from Graham Saunders, Director at The Care Company Essex Ltd
Thank you for your comments and kind words. We strive in our dedication and compassion to provide the excellence of service you have referred to. Your appreciation and kind words will spur us on to…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Caroline S (Daughter of Client) published on 7 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been using The Care Company for her care needs at home for a couple of years. The service they provide has enabled her to continue to live independently in her own home. All the staff are friendly and kind. Nothing seems to be too much trouble for them and they tend to her needs,
providing her with dignity. The Care Company keep in regular contact with me and update me on anything they feel I need to be aware of. Without the care from these lovely people, her life would be very challenging. They keep her safe, healthy, clean and well-fed.
Reply from Graham Saunders, Director at The Care Company Essex Ltd
Thank you for your kind words. Such kind words provide us with pride that we are providing a service of excellence. These kind comments will spur us on to provide a high standard with dedication,…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for The Care Company Essex Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for The Care Company Essex Ltd is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for The Care Company Essex Ltd is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (1)

Danielle

Danielle Gale

Job Title: Business Coordinator Joined: 2016

My name is Danielle, and I have been working for Care Company Essex since 2016. I primarily handle administrative tasks and provide support to our manager and company owner, Graham Saunders. I truly enjoy my role, particularly helping our clients feel happy and supported.


We are a small company with a dedicated team, focused on providing excellent support to our clients and enabling them to maintain their independence in their own homes.

Frequently Asked Questions about The Care Company Essex Ltd

What Type of Services does The Care Company Essex Ltd offer?

The Care Company Essex Ltd offers Home Care.

How many Carers does The Care Company Essex Ltd employ?

The Care Company Essex Ltd employs 6 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact The Care Company Essex Ltd to verify any information. View our terms and conditions. The Care Company Essex Ltd has an Enhanced Service - more info.