WeCare Angels II

Waterloo House, High Street, Newport, Saffron Walden CB11 3PG
Review Us
7.9 2 Reviews
  • WeCare Angels II, Saffron Walden
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Good to Know

Person in charge

  • Andrine Kuwan (Business Manager)
Are you the Owner/Manager of WeCare Angels II? View your Advertising Options

WeCare Angels II Reviews (2)

7.9

WeCare Angels II has a Review Score of 7.9 (7.917) out of 10, based on 2 reviews in the last 2 years.
Over all time WeCare Angels II has 2 reviews.

Overall Experience
  • 1
  • 1
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 2
  • 2
  • 0
Reviewer Connection to WeCare Angels II
  • 1
  • 1
Total of 2, showing 1-2
Review from P R (Wife of Client) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very understanding, caring, friendly, happy carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P R (Client) published on 4 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the service very good. Please ensure that clients get time allocated and clients informed if carer is running early or late so to make things easier.
Reply from Andrine Kuwan, Director at WeCare Angels II

Thank you for your feedback. We will work on these recommendations and ensure all these is added to our service improvement plan.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.9 (7.917)

Overview of Review Score

The Review Score of 7.9 (7.917) out of 10 for WeCare Angels II is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.417 for WeCare Angels II is calculated as follows: ( (5 Excellents x 5) + (7 Goods x 4) ) ÷ 12 Ratings = 4.417
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for WeCare Angels II is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about WeCare Angels II

What Type of Services does WeCare Angels II offer?

WeCare Angels II offers Home Care.

How many Carers does WeCare Angels II employ?

WeCare Angels II employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact WeCare Angels II to verify any information. View our terms and conditions. WeCare Angels II has an Basic Service - more info.