Fantastic service. Would recommend Blue Bird without hesitation.Mark D(Son of Client/Service User)
I am very pleased with the service and have no complaints.A B(Client / Service User)
Professional and dignified care.Susan C(Wife of Client/Service User)
Fantastic service. Would recommend Blue Bird without hesitation.Mark D(Son of Client/Service User)
I am very pleased with the service and have no complaints.A B(Client / Service User)
Professional and dignified care.Susan C(Wife of Client/Service User)
Bluebird Care Bromley is a premium home care agency dedicated to preserving the independence and improving the quality of life of vulnerable adults – such as those with challenges around mobility, sensory impairment and dementia – by offering sustainable solutions to some of the problems often associated with frailty, living alone and isolation.
With meticulous attention to infection prevention and control measures, customers can rest assured their care assistants are...
Care Provided by Bluebird Care Bromley
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £39.60
- Weekly Live-in Care Fees: from £1,603
- 30 Minute Visiting Care Fees: from £31.30
Fees for over night & Live-in Care available on request
Contact Bluebird Care Bromley to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Jordanna Males (Registered Manager)
Bluebird Care Bromley Reviews (48)
Bluebird Care Bromley has a Review Score of 9.6 (9.575) out of 10, based on 29 reviews in the last 2 years.
Over all time Bluebird Care Bromley has 48 reviews.
All staff offer ideas to support Mum with her dementia requirements.
Very happy with the company, friendly, approachable staff.
Thank you for taking the time to leave a review and we are really happy to help and our carers enjoy getting to know our lovely customers so well.
Yet another fabulous experienced with Bluebird! All the staff were, once again, professional but so kind and compassionate. They knew what was needed and got on with everything with no fuss. We had absolute confidence in everyone. There is such a lot of trust that you have to put into others when asking for help but we never had any cause to regret engaging with Bluebird. for their help. Quite the reverse! Thanks so much!
Hi Wendy Thank you so much for taking the time to leave such a lovely review and its always such a pleasure to help in any way we can and its great to have the feedback from our wonderful customers.
Have been so impressed with the service from my initial telephone enquiry to the start of the care provided - a detailed care plan was put in place within a week which gave so much peace of mind. The standard of care is extremely high and I would recommend Bluebird without hesitation.
Thank you so much for your kind words; we are delighted to hear that you have had such a positive experience with our team. I will be sure to share your feedback as we take great pride in maintaining the highest standards of care. Best wishes, Jordanna.
I requested a carer to accompany me to a clinic appointment for a routine injection. The carer was on time and was present throughout the appointment. She assisted me getting in and out of the car and walking to the clinic. She never left my side. She was very friendly and we got on well together. Thank you Bluebird !!
Thank you for this brilliant feedback! Building a friendly connection is key, so we're thrilled you both got on well. We'll pass your lovely thanks straight on to the carer.
I needed Bluebird to help me in the morning and evening after a knee operation. They were fantastic and catered for my every need and even that of my husband. I would recommend them to anybody and certainly give them 5 stars.
Thank you so much for taking the time to share your experience! Providing comprehensive care that looks after both the customer and their family is something we always strive for. Your 5-star recommendation means the world to us! We wish you a continued smooth recovery.
Throughout 2025 Mum has had health problems and set backs. Bluebird carers have never failed to provide her with efficient, caring, dignified and friendly attention. The staff in the office give unfailing support and we are forever grateful for their help in stressful circumstances
Thank you for your feedback! We are very grateful for your kind words about our care team, office staff and our support. I will be sure to pass on your thanks to the entire team. Your review means a great deal to us and serves as a wonderful reminder of why we do what we do.
I have always been entirely satisfied with the help I receive from Bluebird, the carers are helpful and intelligent, remember how I like things done, and know where I keep utensils etc, so they can put them away in the right places. We often have a laugh together; they are also careful to note the "use-by" dates of food so that I'm not in danger of a stomach upset
Thank you so much for your wonderful review. It's a great pleasure to hear how satisfied you are with the care you've been receiving. Your feedback about our carers being attentive, helpful, and sharing a laugh with you means a lot. We also appreciate you highlighting their attention to detail,...
Pleased with care received Bluebird Bromley I required at moment.
Thank you for the wonderful feedback! We're so pleased to hear that you're happy with the care you've received from our team. Your kind words mean a lot to us.
The care service provided by Bluebird is excellent and has throughly supported my mother who has cancer and dementia. The carers are attentive and cheerful and very supportive of my mother. They also go beyond their remit to make sure that she is well looked after and has everything she needs. The Bluebird care coordinators are efficient, friendly and very helpful and the administration of the company works well. Over the last 3 years (three times a day) that Bluebird has been looking after my mother the carers have always arrived within scheduled times. The care record app is also very good and enables carers to communicate with me about my mother's needs. All in all, Bluebird offer an excellent service.
Thank you so much for your kind words. We are truly honoured to have been able to support your mother over the past three years. It means a lot to hear that our carers and coordinators have made a positive difference in her care and your peace of mind. We take pride in providing attentive,...
The carers are all kind and professional and have built a lovely and supportive relationship with mum and the family.
They always keep in touch if there are any concerns and it is reassuring to have the app to read the visit notes and see the daily schedules.
Thank you for sharing this wonderful feedback. We're so glad to hear that our team has built such a supportive and professional relationship with your mum and your family over the past year.It's great to know that you find the communication and the app helpful for staying informed about your mum's care. We'll be sure to pass your kind words on to the team.
Very happy with the service I always have received from Bluebird Care.
Thank you so much for your kind words! We're thrilled to hear you've consistently been very happy with the service you've received from Bluebird Care. We truly appreciate your feedback.
Helpful & sense of humour.
Thank you for a lovely review! We're so glad to hear you're happy with your carer and that their kindness and sense of humour are shining through.
I am very grateful to Bluebird and all who came to provide personal care for me for the two weeks needed when I came out of hospital. They were very professional, gentle, asked what I needed/wanted done, I could not have asked for better care and service. Thank you.
Thank you so much for your kind words and thoughtful feedback. We're truly grateful you chose Bluebird for your care following your hospital stay. It's wonderful to hear that our team made you feel supported, respected, and well looked after, and it means a lot to know we made a positive difference during your recovery. We wish you continued health and well-being!
I can cope with beginners perhaps I could receive a discount for teaching. I am happy with a man filling in when necessary one or two carers need to learn to please the patient not herself.
Thank you for taking the time to review our services, we really value constructive feedback to enable us to continuously improve our services.
Excellent service overall. There are occasional issues with the timings being changed without consultation.
Thank you so much for taking the time to review the service, we really value feedback. We will ensure you are informed of any changes to timings of your visits going forwards.
(Up to date news etc. - although I can see this is not always possible)
Thank you so much for taking the time to review the service and to give us valued feedback.
I am satisfied with the care I get.
Thank you so much for your kind words. We're thrilled to hear that you're satisfied with the care you receive. Your feedback means a lot to us, and we'll continue to ensure you get the best possible support. If you ever need anything, don't hesitate to reach out!
I have found all bluebirds staff polite and helpful, and easy to engage with.
We appreciate your feedback and are delighted to know you are happy with our service. We pride ourselves in delivering a quality service and we thank you for taking the time to leave us a review.
Professional and dignified care.
We appreciate your feedback and are delighted to know you are happy with our service. We pride ourselves in delivering a quality service and we thank you for taking the time to leave us a review.
My wife and I are over 96. She has total short term memory loss and I have multiple conditions/medications. However we manage to stay together at home in large part due to daily support in all sorts of ways by Bluebird carers who tackle whatever needs to be done cheerfully and sympathetically.
Thank you so much for your kind words. It means a great deal to us that our Bluebird Care team is making a positive difference in your lives. We are honoured to support you both and ensure you can continue living together at home with comfort and dignity. Our carers take great pride in delivering...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 June 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Tuesday 11 Mar 2025Bluebird Care Bromley prides itself on providing the very best in-home care services and support to keep you safe, comfortable, and living independently in your own home. We believe that...
Awards / Recognitions (2)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
Meet the Team (8)
I’ve worked in the Sector for more than 20 years, having learned the basic skills in a family context. My role is to introduce new customers to our service: to prepare the detailed brief of customer care that our care teams follow: to ensure that our teams work according to the plan, and most importantly, that our customers are happy with the outcome. I love working with committed carers and being part of a busy care office.
I’ve worked in care for over 30 years, starting in residential and nursing homes before moving into hospital and community roles. Supporting people to feel safe, valued and comfortable has always been at the heart of what I do. As Manager of Operations, I now lead and support our teams to deliver high-quality care. I focus on helping people grow in confidence while maintaining strong standards around safety and compliance. I’m proud to be part of Bluebird Care, where people are truly valued. For me, care has always been more than a job - it’s a lifelong commitment to supporting others.
I am excited to have joined Bluebird Care at the start of this year. I bring over 15 years of experience working with families in the education sector, along with a strong passion for care shaped by personal family experiences. I understand how important the right support is and look forward to using my experience to work closely with customers and their families, ensuring high-quality, individualised care. I am passionate about making people smile, and I believe my empathy and compassion help others feel valued and supported. The team here is incredibly friendly, and I am proud to be part of an organisation that makes a real difference.
My journey in the Care Sector began in 2018 when I joined Bluebird Care as a care assistant without prior experience. I’ve since gained advanced care qualifications thanks to the support and opportunities offered at the company. My role is to welcome new customers and to help them adjust to a new life with home care. I also mentor our care assistants to deliver care that matches the highest standards. I love being part of a focused, supportive team and take pride in the difference we make to the lives of our vulnerable customers through a compassionate and reliable care service.
I joined Bluebird Care in 2023 as a Care Assistant and was selected to join the office team as a care supervisor. My role is to support the Supervisors in ensuring that our customers receive personalised, high-quality care while supporting and developing our care team. I enjoy the balance of office-based work and time in the field, where I can build strong relationships with customers and care staff. It’s very satisfying to see how customers benefit from our care and hard work.
I was raised by my grandparents, who taught me patience, kindness, and respect. After losing my grandma, I wanted to carry those values into my work. I support our customers by getting to know them, understanding their needs, and helping them stay independent at home. I also support our care professionals so they feel confident and valued. Being part of the Bluebird Care team means a lot to me. We share the same values and work together to make a real difference every day.
I’ve worked in the care sector for several years, and I’ve grown to truly value the impact this work has on people’s lives. My role involves working closely with our customers and supervisors and using our state-of-the-art systems to ensure that our care assistants go where they’re needed at the times they’re expected. As care needs can change quickly, I have to stay calm under pressure and communicate effectively with all parties to manage last-minute changes. It’s an important and demanding role—and one I really enjoy.
My responsibility is to support carers during placements through regular supervision, ensuring the well-being of both customers and carers. Having been a carer myself, I understand the challenges they face and take pride in providing a strong support network for our lone workers. I enjoy the variety and pace of the role, meeting incredible people, and working for a company that truly cares for both its customers and carers.
Frequently Asked Questions about Bluebird Care Bromley
How many Carers does Bluebird Care Bromley employ?
Bluebird Care Bromley employs 80 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Bromley to verify any information. View our terms and conditions. Bluebird Care Bromley has an Enhanced Service - more info.