Caring Direct Ltd

9 The Square, Notley Green, Great Notley, Braintree CM77 7WT
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8.0 2 Reviews
  • Caring Direct Ltd, Braintree
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Care Provided by Caring Direct Ltd

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £33.90

These prices are only a guideline, please contact Caring Direct Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Caring Direct Ltd

Person in charge

  • Farris Eastwood (Deputy Care Manager)
Are you the Owner/Manager of Caring Direct Ltd? View your Advertising Options

Caring Direct Ltd Reviews (2)

8.0

Caring Direct Ltd has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Caring Direct Ltd has 2 reviews.

Overall Experience
  • 1
  • 0
  • 0
  • 0
  • 1
Date Published
  • 2
  • 0
  • 1
  • 1
  • 1
Reviewer Connection to Caring Direct Ltd
  • 1
  • 1
Total of 2, showing 1-2
Review from J W (Daughter of Client) published on 10 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been using this care agency for the past 4 years and have found them all to be kind and courteous to both my parents. First of all my mum had the wonderful carers whilst struggling with dementia and once she went into residential care Caring Direct took over my Dads care. Nothing is too much
trouble in a industry which is not easy. I have found all members of staff, not only showed and is showing, my parents respect but also have time for the family.
Reply from Mandy Brown, Care Team at Caring Direct Ltd

Many thanks for your kind comments. I know that our care staff work very hard and are committed to providing high standards of care. It is always nice when their hard work and caring nature is appreciated by those who they provide care to. Kind regards The Caring Direct Team

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Jim H (Son of Client) published on 8 November 2018 Submitted via Website • Report
Overall Experience 1.0 out of 5
Disappointed.
Decided to appoint this agency for my mother's care and subsequently regretted this decision within one week. Care started on a Saturday in October, having paid 7 days in advance for two carers for 30 minutes. The first few days were a learning curve for both. Subsequently, by the Wednesday,
a visit was completed in 15 minutes with tasks not done and again on the Thursday, the visit was rushed and my mother did not feel bathed. Upon raising this with the office they stated that the minimum payment is 30 minutes not the visit. Luckily we decided to record the visits. Nice girls, more training required and with all my mother's grandchildren at universities, these recordings could be coming to a social media near you soon. My thoughts? Pro-rata probably the dearest "care" company.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Caring Direct Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Caring Direct Ltd is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Caring Direct Ltd is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 Jan 2025

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Caring Direct Ltd

What Type of Services does Caring Direct Ltd offer?

Caring Direct Ltd offers Home Care.

How many Carers does Caring Direct Ltd employ?

Caring Direct Ltd employs 35 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caring Direct Ltd to verify any information. View our terms and conditions. Caring Direct Ltd has an Basic Service - more info.