Bluebird Care Sussex Weald

Fees are high for those of us on fixed incomes.

Bluebird help me to live independently. They are friendly, helpful, courteous and obliging. They do everything I request in an efficient and kindly way.

The carers have been very helpful and friendly. The times have been a bit erratic, due to illness and other unforeseen problems.

Bluebird Care has been able to provide a carer who has looked after my parents very well. I particularly liked the active way they encouraged memory and participation activities. I think the carer does a tough job with great patience.

I am very grateful for the support that Bluebird Care has provided for my mum over the years but especially since my brother passed away. As I live a distance away from my mum, Bluebird Care did everything they could to accommodate changes needed to support her until I could move her into a home nearer me. They ensured that she had a cooked lunch every day and prepared sandwiches for her tea. They kept the house clean and tidy and gave Mum reassurance when she was confused and agitated. She really looked forward to the carer's visits and appreciated their help, despite her memory often failing her. The daily report was particularly useful for me so that I knew how mum was each day and that she had had her medication, meals etc. My thanks to the whole team for the support they have provided.

Our carer is a wonderful addition to our family. She looks after all aspects of my wife’s needs. Cleanliness is given special attention and regular meals are an important change. My wife laughs and smiles from time to time. Life has a purpose again.

A live-in carer - and at the end, two carers - came from Bluebird for EOL care for my husband. I was very happy with the carer and it was good to have someone to discuss some of the more technical aspects with towards the end - for example, the equipment I needed. My carer was certainly not a clock-watcher and devoted herself, which was very good. Bluebird also helped with practical matters which was a help. So I was very happy with the service provided.

All went well, lovely people.

Since Bluebird Care took over my care, I have been really happy with their carers, care and professionalism - yet they all are very friendly, and we have a lot of laughs, or on occasions, when I feel "down", they do all they can to make me feel better,

All the staff are brilliant and have a great laugh and they help me with whatever I need help with. They are all very polite and they even talk to my partner which we both like. Thank you for taking me on as your client.

Doing a good job. Reliable, friendly and helpful staff. House looking cleaner and tidier. Staff taking a positive interest in what is going on, e.g. arranging for a replacement tap in the kitchen. Good service.

I would wholeheartedly recommend this company and the Haywards Heath office in particular to anyone looking for help and support. My sister and I are very glad that we are with Bluebird and thank them for all they do.

The caring service is very reliable, with a very useful daily report. This month I fell ill and was unable to call into to help Mum, as I would normally do. Bluebird covered for me at very short notice and have also provided an extra cleaning service for my Mum. It's really helpful to have such a flexible and dependable service. Mum seems very happy with the carers that visit and even though she rarely remembers the visits later in the day, I can use the report to check that her medication has been given etc.

I can always contact one of the care team to arrange or amend aspects of his care plan and all the team are extremely cheerful and willing to help. Thank You.

Excellent service always. When plans change and things need reorganising Bluebird always accommodate and nothing is too much trouble. All the staff in the office are very helpful and reassuring. The carers are attentive, friendly and very efficient.

My carer has been sent to me as a residential helper this summer and she has been invaluable. She is a practical and experienced helper and not only prepares me good meals but takes over the domestic shopping and keeps my house clean and in order. She has been unfortunate in being here during the domestic upheaval and deep cleansing of my home remaining calm and capable. All my friends value her and love to meet her. She adds to my security. Thank you for her.

I can rely on someone always turning up at the right time and caring for my Mum. They often 'go the extra mile ' in times of difficulty I can always talk to someone at the office and they are quick to make needed changes to the care of my Mum.

On the rare occasion the carers are late, a phone call advising me would be appreciated.

Very friendly, considerate people who go over and beyond their duty of care, particularly in a time of emergency.

My mother has used Bluebird Care Sussex Weald since 2018. We have found the carers to be professional, friendly and punctual. The carers also take time to ensure Mum is feeling okay and ask her about her day. They have also texted me and phoned me when an area of concern arises to let me know. I feel very comfortable that my mum is receiving great care at home.