





Bluebird Care (Sussex Weald) is based in Burgess Hill but cover the surrounding area including East Grinstead, Billingshurst, Horsham, Haywards Heath and Crawley. The team offer a bespoke service to suit a wide range of personal and specialist care needs. Their aim is to allow each client to maintain their lifestyle while safeguarding any health or well-being concerns.
Based on a vision of providing clients with the same standard of care...
Care Provided by Bluebird Care Sussex Weald
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Frances Ali (Care Manager)
Bluebird Care Sussex Weald Reviews (45)
Bluebird Care Sussex Weald has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years.
Over all time Bluebird Care Sussex Weald has 45 reviews.
The caregivers at Bluebird are prompt, kind and treat my mother with respect. She enjoys their company and we wouldn't be without them. The management team go above and beyond and have made previous hospital discharges easy to manage when this can be a frustrating time for a family. They are available for double-handed calls which can be a rarity in this field. We are grateful for their service.
Thank you for taking the time to leave this wonderful review of the care and services we provide. We are delighted to hear that Bluebird Care Sussex Weald has made the hospital discharges a smoother transition for your mother and the family. We will ensure to pass your comments on to the Bluebird Care Sussex Weald Team and it’s a pleasure to care and support your mother.
Having had Bluebird Care for my mother, who has end-stage dementia for quite some time, I wouldn't hesitate to recommend them. The team always communicate with me and give me peace of mind.
Thank you for leaving such a wonderful review. We'll be sure to pass your comments on to the Bluebird Care Sussex Weald team, and it is a great pleasure to provide care to your mother. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Excellent care and support provided by care staff from Bluebird Care over the last 18 months both for personal care and respite visits.
Bluebird Care (Sussex Weald) has been providing personal care support to our elderly father for over three years. During this time his dependency has increased and his care needs have intensified. Throughout this period the agency has provided consistency in staffing, which we believe to be essential, at the same time offering flexibility. The advice and support staff give to us, his family, has been valued highly and their experiences and observations are always helpful in resolving potential problems. We feel that our father is being well cared for as a family, thanks to the assistance of his Bluebird team and we feel confident that this can continue for the foreseeable future. Being able to remain in his own home is extremely important to our father and Bluebird Care's role facilitates this. We are grateful and pleased that this is the case.
Bluebird Care recently looked after my father, and the care that was delivered was second to none. Great information and support offered right from the beginning. This meant that we could start spending quality time with my father rather than having to worry about him as much. If I ever had a problem, they were sorted quickly. Thank you so much for making his last months stress free, and supporting us at the same time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 July 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Bluebird Care Sussex Weald.
Awards / Recognitions (2)
- Recipient: Bluebird CareDate: Wednesday 31 May 2023
- Recipient: Bluebird CareDate: Thursday 31 Mar 2022
Meet the Team (3)
Frances is the Care Manager at Bluebird Care Sussex Weald.
Nina is the Care Service Specialist at Bluebird Care Sussex Weald.
Juliette is the Care Service Specialist at Bluebird Care Sussex Weald.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Sussex Weald to verify any information. View our terms and conditions. Bluebird Care Sussex Weald has an Enhanced Service - more info.