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Bluebird Care Sussex Weald

Suite F & H NBK House, 64a Victoria Road, Burgess Hill RH15 9LH
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Bluebird Care Sussex Weald logo
Bluebird Care Sussex Weald, Burgess Hill
Bluebird Care Sussex Weald, Burgess Hill
Bluebird Care Sussex Weald, Burgess Hill

Bluebird Care (Sussex Weald) is based in Burgess Hill but cover the surrounding area including East Grinstead, Billingshurst, Horsham, Haywards Heath and Crawley. The team offer a bespoke service to suit a wide range of personal and specialist care needs. Their aim is to allow each client to maintain their lifestyle while safeguarding any health or well-being concerns.

Based on a vision of providing clients with the same standard of care...  

Care Provided by Bluebird Care Sussex Weald

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Good to Know

Group/Owner

Person in charge

  • Frances Ali (Care Manager)

Bluebird Care Sussex Weald Reviews (45)

9.5

Bluebird Care Sussex Weald has a Review Score of 9.5 (9.466) out of 10, based on 5 reviews in the last 2 years. Over all time Bluebird Care Sussex Weald has 45 reviews.

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Review from Kerry K (Daughter of Client) published on 2 October 2020 Submitted via Website
Overall Experience

The caregivers at Bluebird are prompt, kind and treat my mother with respect. She enjoys their company and we wouldn't be without them. The management team go above and beyond and have made previous hospital discharges easy to manage when this can be a frustrating time for a family. They are available for double-handed calls which can be a rarity in this field. We are grateful for their service.

Reply from Kate Barry, Director at Bluebird Care Sussex Weald

Thank you for taking the time to leave this wonderful review of the care and services we provide. We are delighted to hear that Bluebird Care Sussex Weald has made the hospital discharges a smoother transition for your mother and the family. We will ensure to pass your comments on to the Bluebird Care Sussex Weald Team and it’s a pleasure to care and support your mother.

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Management
Treated with Dignity
Value for Money
Review from Vernon S (Son of Client) published on 2 October 2020 Submitted via Website
Overall Experience

Having had Bluebird Care for my mother, who has end-stage dementia for quite some time, I wouldn't hesitate to recommend them. The team always communicate with me and give me peace of mind.

Reply from Kate Barry, Director at Bluebird Care Sussex Weald

Thank you for leaving such a wonderful review. We'll be sure to pass your comments on to the Bluebird Care Sussex Weald team, and it is a great pleasure to provide care to your mother. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

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Review from J (Daughter of Client) published on 21 October 2019 Submitted via Website
Overall Experience

Excellent care and support provided by care staff from Bluebird Care over the last 18 months both for personal care and respite visits.

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Management
Treated with Dignity
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Review from Gillian M (Daughter of Client) published on 27 August 2018 Submitted via Website
Overall Experience

Bluebird Care (Sussex Weald) has been providing personal care support to our elderly father for over three years. During this time his dependency has increased and his care needs have intensified. Throughout this period the agency has provided consistency in staffing, which we believe to be essential, at the same time offering flexibility. The advice and support staff give to us, his family, has been valued highly and their experiences and observations are always helpful in resolving potential problems. We feel that our father is being well cared for as a family, thanks to the assistance of his Bluebird team and we feel confident that this can continue for the foreseeable future. Being able to remain in his own home is extremely important to our father and Bluebird Care's role facilitates this. We are grateful and pleased that this is the case.

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Review from Robert S (Son of Client) published on 14 June 2018 Submitted via Website
Overall Experience

Bluebird Care recently looked after my father, and the care that was delivered was second to none. Great information and support offered right from the beginning. This meant that we could start spending quality time with my father rather than having to worry about him as much. If I ever had a problem, they were sorted quickly. Thank you so much for making his last months stress free, and supporting us at the same time.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 July 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care Sussex Weald.

Awards / Recognitions (2)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

Meet the Team (3)

Frances Ali Job Title: Care Manager
Frances Ali

Frances is the Care Manager at Bluebird Care Sussex Weald.

Nina Knott Job Title: Care Service Specialist
Nina Knott

Nina is the Care Service Specialist at Bluebird Care Sussex Weald.

Juliette Jacobsohn-Turner Job Title: Care Service Specialist
Juliette Jacobsohn-Turner

Juliette is the Care Service Specialist at Bluebird Care Sussex Weald.

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