Caremark Norwich have an excellent reputation as a home care agency, providing a professional person-centred approach to those that prefer to receive care and support in their own home.
An accredited care provider for Norfolk County Council and the NHS Continuing Health Care. Julia Andrew, Registered Care Manager, already a recipient of the Welsh Care Forum's gold award for Dignity in Care and the silver award for Leadership and Management,...
Care Provided by Caremark Norwich
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
The price(s) shown are provided by the agency. Contact Caremark Norwich for full pricing details and T&Cs.Contact Caremark Norwich to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group / Owner
- Caremark
- Private Owned
Person in charge
- Gurpreet Singh (Managing Director)
Caremark Norwich Reviews (14)
Caremark Norwich has a Review Score of 8.0 (8.000) out of 10, based on 2 reviews in the last 2 years.
Over all time Caremark Norwich has 14 reviews.
I get all the care & support I need, I couldn't ask for more help.
Had previous experience of carers. The carers from Caremark Norwich are just amazing. My mother is shown respect, spoken to and is always asked for consent before they do anything. I cannot praise these carers enough. My mother is not the happiest or most helpful client but they are just so patient and still respectful.
We find the carers are very good, kind and compassionate, considering my husband can be very challenging at times. They are very patient and calming for him. Management always very helpful.
Thank you for taking the time to review our service. Our team are happy to hear your lovely comments and we hope to continue fulfilling your husband's care needs.
I'm a relatively new client. My usual carer is competent and very good at working out with me when I need. I've been on my own for thirty years, so that's not straightforward. She has had to miss the odd at, but there's always been a replacement, a great relief.
I have been very pleased with the service I have received from Caremark (Norwich). The office arrangements have been efficiently organised and I have been treated courteously. The carers have been good - efficient, sociable and with an interesting range of backgrounds. I have especially enjoyed meeting the carers from abroad, who have offered a different background and experiences. I have come to the conclusion that the work of the carers is very much misunderstood and undervalued by the general public. Without their work society would disintegrate.
Everything is satisfactory.
The review went well. The person in question listened to what my needs were to ensure I receive the care and support I need.
Came to review needs for care. Very pleasant lady.
Caremark has been a blessing for me. They have helped me to keep the home clean and get the children to school. All of this could not be done without their help.
Review went well. I feel my needs were listened to and was polite.
The carers have always got the client's best interests at heart.
The carers have very good experience.
Fairly good care.
After a few settling in concerns, which were quickly rectified, Caremark has so far been the best in what I want for my parents. They have been in charge of the care package for several months now and constantly try to monitor and take control of any issues that arise. Thank goodness we have people who care and want to help the elderly, it certainly makes my life easier.
The carers who visit are brilliant, they're very professional while being warm, caring and compassionate. They always warm to the highest standards and nothing is ever too much trouble. A rota is sent each week so I know who will be coming and when. I'm only in my 30's but the carers don't ever make me feel I am any different from a normal 30 year old which is lovely.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 November 2023Requires improvement
- Caring Good
- Effective Requires improvement
- Responsive Requires improvement
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Caremark Norwich.
Awards / Recognitions (3)
- 29 May 2026Recipient: Caremark
- 31 Mar 2022Recipient: Caremark
- 01 Feb 2015Recipient: Caremark Norwich
Meet the Team (6)
Julia has worked in care since 2002, beginning her career supporting children for 15 years before moving into adult care in 2017 when she joined Caremark as a Care and Support Worker. Her dedication and commitment led to her promotion to Care Manager in 2022. Julia is known for her unwavering support of both clients and colleagues, ensuring care is delivered with compassion and professionalism.
Outside of work, Julia enjoys spending time with her family and dog, going for country walks, and completing jigsaw puzzles.“Every person deserves the opportunity to be supported to reach their full potential.”
Cassie has been part of Caremark for thirteen years, bringing a wealth of experience and dedication to her role. She began her career in 2012 as a Care and Support Worker, where she spent five years providing hands-on care to clients. Cassie then progressed to Field Care Supervisor, a role she held for two years before moving into her current position as Care Coordinator.
Her journey through different roles has given her a deep understanding of both client needs and team support, making her an invaluable member of the Caremark team.Outside of work, Cassie enjoys spending time with her family, keeping active at the gym, and playing football.
“To the world, you may be one person, but to one person you may be the world.”
Susan has over 11 years of experience in the care sector. She began her career as a Care and Support Worker before progressing to Field Care Supervisor, and in 2018 she took on her current role as Care Coordinator. Her extensive experience across different roles has given her a strong understanding of both client needs and team support, making her a valued member of the Caremark team.
Outside of work, Susan enjoys spending time with her grandchildren, walking on the beach, reading, and watching football.“No acts of kindness, no matter how small, are ever wasted.”
Outside of work, Kayleigh is married with three daughters and enjoys socialising, going to the gym, spending time with her family, and travelling internationally.
“No act of kindness, no matter how small, is ever wasted.”
Nyaradzo is a mother of two with several years of experience in healthcare. Before joining Caremark, she worked as a Dispensary Assistant for a pharmacy chain, where she learned the importance of supporting patients throughout their recovery journey and engaging with families and carers to ensure consistent, quality care. These skills have greatly supported her in her current role as Field Care Supervisor, bringing her experience full circle in a truly fulfilling way.
Outside of work, Nyaradzo enjoys cooking, meeting new people, and taking excellent care of her clients. She is known for her good sense of humour, attention to detail, and reliability. Self-motivated and able to work independently, she always goes above and beyond to meet her deadlines.
“With a foundation in healthcare and a passion for people, I deliver consistent, compassionate care—always on time, always with heart.”
Judith brings three years of formal care experience, supporting older people and others to maintain independence and safety at home with empathy and patience. In her role as Field Care Supervisor, she ensures that care is delivered with compassion and professionalism, helping clients feel secure and respected in their daily lives.
She values family and embraces a healthy lifestyle, which reflects her commitment to well-being both personally and professionally.“Where Care lives, hope thrives.”
Frequently Asked Questions about Caremark Norwich
How many Carers does Caremark Norwich employ?
Caremark Norwich employs 24 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Norwich to verify any information. View our terms and conditions. Caremark Norwich has an Enhanced Service - more info.