Care 4 U Wolverhampton Ltd

194 Windsor Avenue, Penn, Wolverhampton WV4 4BP
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Top 20 award
9.8 38 Reviews
  • Care 4 U Wolverhampton Ltd, Wolverhampton
Care 4 u gives quality care to those who need it, in the privacy of their own homes, enabling Service Users to maintain their independence, quality of life and emotional well being.

The domiciliary care agency was rated outstanding by The Care Quality Commission in May 2018.

It supports and encourages the service user to retain, where possible, a dignified and productive lifestyle.

It establishes and encourages an effective relationship between service users, care workers and all concerned parties.

It involves service users, their families or representatives in the development and implementation of the care to be provided.
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Care Provided by Care 4 U Wolverhampton Ltd

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £27.50 – £29.50

We also have separate rates for 45 and 30 minute visits, please contact us to discuss our rates in more detail.

These prices are only a guideline, please contact Care 4 U Wolverhampton Ltd to find out the exact price for your requirements.

Contact Care 4 U Wolverhampton Ltd to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Care 4 U Wolverhampton Ltd to get a personalised quote.

Good to Know

Owner

  • Care 4 U Wolverhampton Ltd
  • Privately Owned

Person in Charge

  • Caroline Evans (Registered Manager)

Care 4 U Wolverhampton Ltd Reviews (38)

9.8

Care 4 U Wolverhampton Ltd has a Review Score of 9.8 (9.814) out of 10, based on 14 reviews in the last 2 years.
Over all time Care 4 U Wolverhampton Ltd has 38 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Care 4 U Wolverhampton Ltd
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Total of 38, showing 21-38
Review from Tracy S (Daughter of Client) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the manager and all of her team enough. Both of my parents have dementia and the support they provide my family goes above and beyond. We have three visits a day and the care the carers provide daily is just fantastic. They are all so caring and supportive whilst professional and have
really gained my parents' trust and they are so much happier with the team around. We couldn't cope without you all.
Reply from Pete Evans, Director at Care 4 U Wolverhampton LtdThank you very much for your kind words, it is gratifying to get such positive feedback, we will circulate this back to the team.
Thanks again.
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Review from Jeremy H (Son of Client) published on 16 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent staff with prompt and flexible service when required.
The ladies attending our parent's needs were amazing and showed real care and a sense of requirement in a situation that was increasingly more difficult as months went by. The service provided allowed our parents to stay in their own
home for about 2 years longer from the point where we thought they may need a care home placement.
Thank you to all staff at Care4U on Windsor Ave, Penn.
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Review from Karen D (Daughter of Client) published on 29 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Professional company that gives a caring and value-for-money service. Thanks to everyone at Care 4 U for the care given to my mom over the past years. The carers and the rest of the team are a credit to you.
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Review from Des S (Son-in-law of Client) published on 29 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From day one everyone was very understanding and helpful. We were so relieved that my father-in-law was going to be looked after. He needed care two-three times per day and Care 4 U were always flexible and changed times whenever required.
The Care 4 U ladies became good friends with him over the
year that he needed help.
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Review from Julie C (Niece of Client) published on 26 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care 4 U went above and beyond in their care for my auntie. The management are highly professional but also very kind and caring. Their team of carers are brilliant in their work environment and it's obvious that they love to care for loved ones. I could not recommend Care 4 U highly enough. They work
with you to provide the best care possible which was a great comfort for me.
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Review from Dave T (Client) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and attention to detail from all carers that looked after my 97-year-old mother, nobody could wish for better service, punctuality and compassion from all staff, on several occasions all the staff went beyond the expected call of duty. Highly recommended if you need a good, reliable,
caring care company, this is the one to use.
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Review from P S (Son of Client) published on 24 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care 4 U Wolvergampton Ltd have always provided a professional and caring service which provided us with the confidence and reassurance to facilitate our mother who has dementia remaining in her own home.
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Review from Sonia T (Sister of Client) published on 27 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with Care 4 U Wolverhampton Ltd from my first telephone call. Courteous staff, attention to detail, good listening skills - really professional team.
The carers assigned to my brother and sister-in-law were so kind and caring and patient. They arrived on time on each occasion and
went "the extra mile" whenever required.
An excellent company.
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Review from K A (Daughter of Client) published on 19 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I moved to Care 4 U after having poor service with another care provider and needed additional support at such a stressful time. Care 4 U met with me and I outlined my mother's care requirements. They were professional at all times and delivered the utmost care for my mother ensuring her needs were
met with respect and dignity. The carer appointed to my mother was so lovely, on time and always taking my mum's needs into account and working at my mums pace. My mum has had various care providers for over 13 years. Care 4 u is one of the best I have encountered and would highly recommend.
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Review from D P (Client) published on 28 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Prompt and reliable, helpful and caring.
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Review from Gillian S (Daughter of Client) published on 2 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service provided by Care 4 U Wolverhampton was outstanding!
The whole team was professional and efficient.
They were always kind and caring and nothing was too much trouble. It was their care and support they enabled my mum to remain at home.
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Review from B W (Client) published on 7 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If you or someone you know is looking for home care, then Care 4 U Wolverhampton Ltd will take care of all your needs. I know this to be true from personal experience. This company do tick all the boxes and you could not wish for a more dedicated team in all aspects.
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Review from M C (Client) assisted by family/friend published on 6 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers were very kind and attentive to all of my personal needs. One carer, in particular, made my porridge just the way I like it! All the carers were friendly and we had some lovely chats. I didn't feel they were ready to leave 'on the dot' at the end of my scheduled visit and if I needed them
to spend the extra time they were committed to supporting me in the best way they could. I was treated with respect at all times and nothing was too much trouble for them. Overall an excellent service and I will miss my carer friends.
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Review from A K (Client) assisted by family/friend published on 5 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers are very good and very kind. My carer I had this week goes above and beyond. She will do extra things without me having to ask her, happy with all the carers. The office staff are lovely; if you ask the manager anything, she makes sure she sees things through; even on short notice. All the
staff are very polite and see to my needs, we have a good relationship. Happy I have someone to talk to and help me in the mornings.
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Review from E A (Daughter-in-law of Client) published on 17 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional, caring, flexible care provider. Have helped my family through some very difficult times. Always willing to go that extra mile to make life easier for the family.
Many thanks to the manager and her fantastic team of carers. Excellent.
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Review from R P (Client) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always reliable, even at short notice. Friendly and caring and a great help in times of trouble.
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Review from L H (Client) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the name suggests, it is a very caring agency. Friendly, all staff are excellent in every way. They enquire what needs to be done to help me and are very caring in their attitude. They talk to and listen to me about the past and present times.
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Review from Helen T (Client) assisted by family/friend published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff supplied by Care 4 U Wolverhampton Ltd are polite, helpful, friendly and willing to do all they can to not only meet my daily needs but where they can, do extra tasks which help to make my life more comfortable.
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Current Review Score: 9.8 (9.814)

Overview of Review Score

The Review Score of 9.8 (9.814) out of 10 for Care 4 U Wolverhampton Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.964 for Care 4 U Wolverhampton Ltd is calculated as follows: ( (81 Excellents x 5) + (3 Goods x 4) ) ÷ 84 Ratings = 4.964
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 Points for the second and third Positive Reviews, 0.25 Points for each of the next two Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.05, 7th = 0.05, 8th = 0.05, 9th = 0.05, 10th = 0.05, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025)

    The 5 points relating to the number of Positive Reviews for Care 4 U Wolverhampton Ltd is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 4.85
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 May 2018

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (2)

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