Bluebird Care Epping Forest, Harlow & Redbridge

I joined Bluebird Care in 2017 having worked in care on and off since I was 17 years old.

Since joining the Southend and Rochford team I have worked hard to build good relationships with both staff and customers alike. This has enabled me to match the skills and abilities of the care worker with the needs of the customer, yielding maximum customer and staff satisfaction.

I consistently take part in regular training and I am currently working towards my QCF / NVQ Level 5 qualification.

As office manager of Bluebird Care Southend and Rochford, I oversee the professional and compassionate workings of both the office staff and care staff.

I joined Bluebird Care in October 2020 as an evening care assistant as I love helping people and making a difference in people's lives. Following a successful appraisal, I have been promoted to the new role of Rostering & Relationship Supervisor in November 2022. During my time to date, I love my job and the team I work with!

I have worked at Bluebird Care since 2018, during that time I gained the skills and experience to enable me to be promoted to the Care Supervisor role which I really enjoy and every day is different

I have recently been promoted to the role of Care Supervisor and really enjoy the role and supporting our customers.

It is important to us all that we dedicate our full-time roles to the management of Live in Care for our customers and our Live in Care assistants, to ensure this aspect of our business is managed effectively and to the highest of quality standards.

Live in Care is classed as a significant purchase, and whilst more cost-effective than a residential setting the management of each individual Live in Care package requires a lot of time and attention. If you would like to learn more about how we manage our Live in Care Package and support our Live in Care assistant please navigate to our Live in Care FAQ's under the useful information tab on our website.

Whilst we are all well experienced in this service, we never lose sight of the difference we make in our customers ’ lives. Being able to remain safe at home is a dream of many of our customers and their families. We work to make that dream a reality, ensuring that the customer is safe, happy and living their life to their full potential in the familiar surroundings of their own home.

I have been at Bluebird Care since 2014 and I am fortunate to love my job and be a part of an ‘outstanding’ team. My role is more than a “traditional finance” role, which makes it a very rewarding role – I get the opportunity to meet customers and employees and it’s an amazing feeling knowing that as a team we have made a positive difference to someone’s life and been there to support them – may that be our customers, their families or a Bluebird Care employee

Bluebird Care Mid Essex is owned and run by Kevin and Tracey McCormack who bring a wealth of professional care and service experience along with management and organisational expertise to your local area.

Prior to setting up their network of Bluebird Care offices in East London and Essex, Tracey had fifteen years of experience in childcare services along with five years in adult health and social care. Kevin has 30 years of extensive business management experience having been a Director and Managing Director of several large media businesses.

Our vision is to be the very best local provider of quality care whatever the needs or requirements may be. To be able to support any individual or group regardless of circumstances through professionalism and specialist application when needed.