Home Instead (Burton Upon Trent)

Mum really enjoys the social activities offered too, such as the monthly choir and annual Christmas party.

My mum is 93 years old and has been having help and support from Home Instead for the last 2 and a half years. She is still very independent and can carry out a lot of her own personal care herself. She was initially quite reluctant to accept that she needed help about the home however from the first visit she has not looked back. Mum has a regular team who she has got to know and now sees as her friends as well as carers. Nothing is too much trouble and it is clear that they only have Mum's best interests at heart. Neither my brother or I live close by so having Home Instead gives us peace of mind. From the admin staff, management staff to the carers - they all play their part.

Home Instead Senior Care Burton has been providing care at home for my mum for the last eight months. The service they provide is excellent. My parents feel comfortable with the team of caregivers who visit three times a day. They enjoy and appreciate the kindness, friendship, care and support they provide. Provision is tailored precisely to Mum's needs by the excellent management and office team. I feel very well supported by their knowledge, experience and their responsiveness. They link their care to other services such as occupational therapy and GP when needed. I cannot imagine a better care provider, and as a family, we feel very lucky to have Home Instead Senior Care Burton alongside us.

As can be seen from the tick boxes, I am very pleased with the help and care given by Home Instead Senior Care. The carers, without exception, all have a very willing and positive attitude. They are always punctual.

Very pleasant staff, attentive, likeable, willing to help. Cannot fault care.

5-star service, always managed every part of my care to the highest standard.

Home Instead gives us peace of mind that our father is being well cared for. Any concerns are flagged immediately. I get the timesheet emailed to me each week which is helpful for slight time variations and reminding my father who will be visiting him next and at what time. The staff go above and beyond to ensure his well-being, that his home is kept clean and tidy and that he has regular meals.

She has Alzheimer's and now can do little in our home.

The office staff and carers are always friendly and helpful which makes life easier, especially for me as I can leave my wife in their care and be confident that she is being looked after.

Everyone will take the time to talk to us when we phone, nothing is a problem. Thank you all so much.

We now use the home care team and have found the same caring and friendly service. I would most definitely recommend Home Instead as a first class service. Thank you.

Peace of mind for our family that mum is getting care from kind, lovely ladies. She cannot praise them enough.

I have found all the staff members extremely friendly, helpful and cheerful. My husband enjoys his time out with a "companion". This, of course, helps me as I know he is being looked after.

They are all very caring and polite.