Home Instead (Truro, Falmouth & Redruth)
Kerns House, Unit 11, Threemilestone Industrial Estate,
Truro
TR4 9LD
Available on request.
We provide an all-inclusive fixed monthly cost so you know exactly how much your bill will be each month. We do not charge extra for travel time or Bank Holidays.
Home Instead (Truro, Falmouth & Redruth) has a Review Score of 9.7 (9.715) out of 10, based on 8 reviews in the last 2 years.
Over all time Home Instead (Truro, Falmouth & Redruth) has 21 reviews.
5.0 out of 5
The Review Score of 9.7 (9.715) out of 10 for Home Instead (Truro, Falmouth & Redruth) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Truro, Falmouth & Redruth) is based on 8 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 = 4.8
Richard is our Care Manager and has overall responsibility for our care operations and ensuring our clients are happy with the service they receive from Home Instead.
Richard is a highly experienced Care Manager who holds an NVQ level 4 Health and Social Care and a QCF level 5 Diploma in Management, a Level 3 Diploma in End of Life Care and has his PTTLS certificate which enables him to train new staff to ensure consistency and quality of the service.
Richard has worked in the care field for many years, beginning his working life as a care worker with children with profound and multiple physical difficulties and associated learning difficulties. He spent 17 years working for SCOPE in a variety of roles the last of which was acting head of care in a special school, before moving to set up a supported living scheme with a Local Charity in Mirfield, West Yorkshire. Following two years setting up the scheme he stayed on with the charity to manage two community living schemes for a further 8 years before moving into recruitment and managing a care desk supporting homes and community services throughout West Yorkshire. He then went on to manage supported living services for adult with Autism and Mental Health problems in Leeds and Wakefield. Prior to joining Home Instead Richard was the Care Manager for another care at home business based in Bradford, which he helped to set up and turn into a very successful business.
Richard is married with two children and has been holidaying in Cornwall with his family for many years. He also has family in Cornwall. Like many other people, Richard and his family decided to make the move to Cornwall from West Yorkshire in order to enjoy the unique lifestyle that Cornwall offers, and they intend to make the most of it!
Sian has over 12 years of Human Resources experience working across a variety of roles. Sian's role is to recruit and support our wonderful Care Professional team, working closely with Richard and our Team Leaders.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Truro, Falmouth & Redruth) to verify any information. View our terms and conditions. Home Instead (Truro, Falmouth & Redruth) has an Enhanced Service - more info.
