Prestige Nursing & Care (Wakefield)

Zoe has worked within the care sector since 2008, gaining experience across a range of roles, including Care Worker, Field Care Supervisor, Care Coordinator, and now Registered Branch Manager. Throughout her career, she has developed a deep passion for ensuring that every individual receives high-quality, person-centred care that genuinely makes a positive difference to their life.

She holds a Level 3 Diploma in Health and Social Care, a Level 4 qualification in Leadership and Management, and a Level 5 qualification in Health and Social Care (Adults and Children). Zoe also holds a Level 4 qualification in Working with Children, Young People, and Families (Fostering Pathway).

Zoe has proudly been part of Prestige Nursing & Care for over ten and a half years. The branch ethos is centred on creating a true care family, supporting both care colleagues and the people they support. Together, the team celebrates positive outcomes, shares successes, and promotes a compassionate, inclusive culture where everyone feels valued and supported.

Providing exceptional, person-centred care and fostering a strong sense of belonging for both clients and colleagues sits at the heart of everything Zoe does.

Ciona began her career in NHS administration in 1997 and has since worked across a wide range of roles and care settings. As a qualified nurse with decades of experience, she brings a genuinely people-centred approach to everything she does, ensuring every client is treated with dignity, respect, and kindness.

What she values most about her work is that it is truly about people, with clients always at the heart of everything she and the team do. She takes great pride in building trusting relationships with families, clients, and care colleagues alike, creating a supportive and inclusive environment where everyone feels valued.

She passionately champions the incredible work of care colleagues and firmly challenges the notion that anyone is “just a carer.” Her warmth, professionalism, and unwavering commitment to high-quality care make her proud to be part of the Prestige Nursing & Care family.

I began my career in care in 2012 after being made redundant from my role as Manager at Clinton Cards. I wanted to do something completely different, something that truly made a difference to people’s lives and gave back to the community. That’s when I joined Heritage Health Care, where I spent four and a half years as a Domiciliary Carer in the community. I absolutely loved the role and the opportunity to meet and care for a variety of people and their families.

I then went on to become a live-in carer for a client who had Parkinson’s, and I supported them for three years. After the client passed away, my former manager from Heritage Health Care contacted me to say she was now working for Prestige Nursing & Care and that when I was ready to return to work, there would be a place for me.

In 2020, just before COVID hit, I went for an interview with Prestige Nursing & Care, and it turned out to be one of the best decisions I’ve ever made. I was successful in applying for a Field Care Supervisor role, which I’ve been proud to do ever since.

I love working for the Wakefield branch; the encouragement, support, and sense of family have helped me grow in confidence more than I ever imagined. As a team, we stick together and get through whatever life throws our way. I can’t imagine working anywhere else, and I’m proud every day to be part of the Prestige Nursing & Care family.

Julie began her career in care in 2010 and went on to qualify as a Registered Nurse in 2021. Following her qualification, she worked on a general surgery ward, gaining valuable experience in acute nursing care before choosing to take a new direction and joining Prestige Nursing & Care in 2024.

Working at Prestige enables her to deliver truly holistic care, supporting clients in their own homes and helping them live life to the fullest. She is passionate about continually developing her knowledge of each individual’s condition and understanding how best to support them both clinically and personally. She values the opportunity to make a positive difference each day, which is what she finds most rewarding about her role.

I joined Prestige Nursing & Care in June 2020, starting my journey as a carer within our Home Care service before progressing into Complex Care. After taking seven months of maternity leave to have my daughter, I returned with a renewed passion to further develop my knowledge and skills.

I’m now part of the branch team as a Field Care Supervisor, supporting both our care colleagues and clients to ensure we deliver the highest quality of care. I love working in care because I truly enjoy making a difference in people’s lives - not only for our amazing clients but also for their families.

A big part of my role involves supporting many of our SEN children, helping to give parents valuable respite while ensuring the children have the chance to get out into the community, socialise, and take part in activities they enjoy. Every day brings new rewards, and I feel proud to be part of such a caring and dedicated team.

I have been part of Prestige Nursing & Care for 27 years, and during that time, I’ve had the privilege of working in a variety of roles that have helped shape my experience and passion for care. Over the years, I’ve worked as a Health Care Assistant, Field Care Supervisor, and Home Care Worker, as well as supporting our Complex Care services. I’ve also had the opportunity to help oversee the running of the branch when managers have been on annual leave or working abroad, in the past, which has given me experience in multiple roles and experiences.

I’ve completed my NVQ Levels 2 and 3 in Health and Social Care, along with a Leadership course, all of which have supported me in providing high-quality, person-centred care.

After so many years with Prestige, I still love what I do, making a difference to our clients’ lives every day and working alongside a team who share the same values of compassion, commitment, and care.

I began my career in healthcare back in 1980, working in nursing with the British Red Cross. In 1981, I trained as a Dental Nurse at St James’s, and soon after, in 1982, I qualified as an Instructor in First Aid at Work for the Red Cross - something I’ve continued to be proud of throughout my career.

I have worked in care since 1983 and have always been passionate about supporting others to live safely, comfortably and with dignity.

My journey with Prestige Nursing & Care began in December 2020, when I joined as a Complex Care Colleague. Over time, I have progressed into my current role as Field Care Manager, where I continue to support our clients, families, and care colleagues across Wakefield, York, and Leeds.

With over forty years’ experience in health and social care, I’m proud to bring both knowledge and compassion to every role I undertake. I truly believe in the difference that high-quality, person-centred care makes, and I’m passionate about helping others grow in their roles while ensuring that every client receives the care, dignity, and respect they deserve.

Dawn began her career in support work within a school environment, working as a Behaviour Support Worker and supporting children with challenging behaviours. During her 18 years in this role, she worked closely with families and social workers, developing a strong understanding of the importance of communication, trust, and consistency in care and support.

Driven by a continued desire to make a positive difference in people’s lives, she joined Prestige Nursing & Care initially as a Care Colleague. She progressed into the role of Field Care Supervisor and was later promoted to Care Planner.

She values the communication and connection that her role brings, supporting care colleagues, clients, and families each day. She takes great pride in seeing care grow, new packages develop, and being part of building the strong values and culture that make the branch such a special place to work.

Claire is a Recruitment and Onboarding Manager at Prestige Nursing & Care.
With over 15 years in recruitment, including eight years leading multi-branch teams in healthcare recruitment, Claire brings a wealth of experience and a genuine passion for positivity whilst connecting people. She joined Prestige Nursing & Care to champion safer, consistent recruitment practices that set carers up for success from day one, ensuring we deliver the highest standards of support to our clients.
Working closely with our Account Managers, Claire ensures the right carers are matched to the right clients, creating positive experiences for both staff and families. Her focus on clear communication and strong support helps maintain high standards and lasting relationships.
Born and raised in Wakefield, Claire understands the needs of the local community and is committed to making the recruitment process simple, stress-free, and welcoming for everyone.