Generic Domiciliary care
Bluebird Care (Elmbridge & Runnymede) is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety. Bluebird Care’s team offer a wide range of services to include prescription and shopping collection to ensure their vulnerable customers stay safe inside.
With kindness and compassion, their highly trained...
Care Provided by Bluebird Care Elmbridge & Runnymede
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £38.95
Please enquire about weekend and bank holiday rates as they may vary.
Live-in and Complex Care fees are also available on request.
Contact Bluebird Care Elmbridge & Runnymede to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
-
Local Authority (Contracted Provider) - NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Bluebird Care
- Private Owned
Person in charge
- Kayley Ginn (Registered Manager)
Bluebird Care Elmbridge & Runnymede Reviews (28)
Bluebird Care Elmbridge & Runnymede has a Review Score of 9.7 (9.7) out of 10, based on 10 reviews in the last 2 years.
Over all time Bluebird Care Elmbridge & Runnymede has 28 reviews.
Bluebird Care has been looking after Mum really well now for several years. As we struggle through Lockdown 3 Mum has remained positive and upbeat. Part of the reason for that has been the care and support she has received from her regular bi-weekly visits from the Bluebird Carers. She finds them 'excellent' and 'very pleasant and she is reassured by their presence saying 'I am not worried about falling'. I have been the main point of contact concerning Mum's welfare with the Bluebird Care office - either by phone or email. They have always responded quickly and been very helpful.
Thank you so much Mike for your positive feedback, your comments highlight how much more a care service is than just completing care tasks. We are very grateful to every member of our care team who has chosen to work with us, and comes to work with a smile!
Bluebird Care has continued to provide care for the whole of the Covid year to a high standard using PPE and we have had no problems what so ever. My Uncle and I could not manage without them. I would recommend them highly.
Thank you so much for taking the time to review our service, it has always been a pleasure to work with your family, and as always if there are any areas we can improve upon, please do let us know.
They have provided an invaluable service and nothing is too much trouble. They have moved mountains to help us during lockdown and I am incredibly grateful to the team there.
Thank you, Kim, for your incredibly kind words, it has always been such a pleasure to care for your Mother and to work with your family.
Nearly all carers have been very good. Just one or two were not up to standard. They are always very helpful and kind. I have never had so many compliments in my entire life as I have had from Bluebird carers and helpful suggestions.
Turnover of staff appears high but is probably in line with the industry.
Rates and bills provided promptly. Efficient back office staff.
Simply excellent.
The standard of care to my wife was very good and was delivered with efficiency and good humour.
We are very happy with the care provided by Bluebird Care to my mother. They are always very accommodating and helpful with any problems or extra help that we need. The same team of ladies visit my mother on a regular basis, therefore they know her well, and know when something is wrong or she is unwell. They contact us via text or telephone should they have any concerns regarding my mother, and have in the past called the emergency services when my mother was unwell and stayed with her until we arrived to take over. They are always polite and helpful and I would recommend them highly.
Thank you for leaving a review. The team at Bluebird Care, Elmbridge & Runnymede are pleased to hear such good feedback and that your mother is provided with extra help when required from our carer’s. We aim to continue to provide a high-quality standard of service to ensure our customer’s needs are met.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 December 2017- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (13)
- Posted: Thursday 26 Mar 2026Bluebird Care Elmbridge & Runnymede, 23 March 2026 – Bluebird Care Elmbridge & Runnymede is proud to announce that Bibiana Correa, Lead Care Trainer and Field Care Supervisor, has won...
- Posted: Monday 09 Mar 2026Bluebird Care Elmbridge & Runnymede is celebrating a proud moment as Field Care Supervisor and Care Trainer Bibiana Correa has been shortlisted as a finalist in the Excellence in Women...
- Posted: Thursday 12 Feb 2026Bluebird Care is thrilled to announce that Hairy Biker Si King has joined as our national brand ambassador, supporting our mission to raise standards in home care across the UK....
Awards / Recognitions (6)
- Recipient: Bluebird Care Elmbridge & RunnymedeDate: Tuesday 07 Oct 2025
- Recipient: Bluebird Care Elmbridge & RunnymedeDate: Tuesday 16 Sep 2025
- Recipient: Bluebird Care Elmbridge & RunnymedeDate: Tuesday 16 Sep 2025
Meet the Team (5)
Jonathan’s family have worked in the social care sector for nearly 40 years. Before Bluebird Care, Jonathan spent most of his career in account management servicing large multinationals within the IT and Telecoms sector. Vanessa is a trained therapist with 15 years of experience in providing health and beauty treatments and managing key accounts. Together, they share a passion for quality and for ‘getting things right’ for their customers.
Their winning formula has been to care for their customers by caring for their team. Recruiting and retaining the very best people, who possess the gifts of kindness, compassion and selflessness, has been the bedrock of their service.
"It gives us great satisfaction not only to be able to provide care but also offer career opportunities to local people who are equally passionate about helping others in the community."
Kayley has been with Bluebird Care for just over 6 years, starting as our Care Coordinator. Her philosophy is very much to care for her Customers by caring for her team. She is kind and supportive of everyone and is propelled by a deep sense of getting things right for our customers. Kayley has built a great team around her, all of whom started as care assistants and have been with the business for many years.
Bibiana, affectionately known as Bibi, joined Bluebird Care as a part-time carer while balancing a Sainsbury's role. It didn’t take long for her to discover that her true passion lay in care work, leading her to become a part of our Bluebird Care team, full-time. Now, as Field Care Supervisor, Bibi plays a crucial role in the office and in the field. Her leadership, kindness and dedication make her an indispensable team member. Her positive energy and commitment always shine through, and she's a key in supporting customers who affectionately see her as part of their extended family.
Ilona joined Bluebird Care in January 2022 as a part-time carer while completing her bachelor’s degree in Criminology. Her dedication, warmth, and passion for supporting independent living have been clear from the very beginning. She loves helping customers remain comfortable in their own homes, listening to their stories, and making their daily lives as easy and enjoyable as possible. Outside of work, Ilona enjoys being a proud mum and wife, travelling, and discovering new places.
Debi is our Marketing Coordinator and brings many years of experience from the advertising, direct marketing and communications industry to continually keep our presence and marketing fresh and relevant.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Elmbridge & Runnymede to verify any information. View our terms and conditions. Bluebird Care Elmbridge & Runnymede has an Enhanced Service - more info.