Comfort Call (Gateshead)

Suite 3, Enterprise House, Kingsway North, Team Valley, Gateshead NE11 0SR
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1 Review
  • Comfort Call (Gateshead), Gateshead

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £10 – £12

These prices are only a guideline, please contact Comfort Call (Gateshead) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Bernadette Wyllie (Manager)

Comfort Call (Gateshead) Reviews (1)

Over all time Comfort Call (Gateshead) has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 2.0 out of 5

Firstly I must say the carers have been absolutely fantastic in the care they have given to my father. They have treated him with so much respect and had his dignity in mind at all times. My frustration and anger are totally directed at the management and staff in the Hebburn branch. They will not take
responsibility for the abundance of mistakes they have made and are too quick to 'pass the buck'! If you are reading this review and have the choice to use another company please make sure you do.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Apr 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Comfort Call (Gateshead)

What Type of Services does Comfort Call (Gateshead) offer?

Comfort Call (Gateshead) offers Home Care.

How many Carers does Comfort Call (Gateshead) employ?

Comfort Call (Gateshead) employs 1400 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Comfort Call (Gateshead) to verify any information. View our terms and conditions. Comfort Call (Gateshead) has an Basic Service - more info.