Valleywood Care Ltd

My father is 94, bedridden + has dementia - not an easy client to care for, but I cannot praise highly enough the attentive care he receives from Valleywood Care. When he first became bedbound they even helped us to set up his bed and furniture in the living room. Two carers visit him four times each day and they are always punctual, caring, patient and efficient. They are easy to contact and quick to respond if there is an issue I wish to discuss with them.

Valleywood provide care for my three son's. The care provided is (5*). All the staff are excellent always someone to talk to communication trustworthiness. Stuart, office staff, care staff, team at Valleywood are incredibly care and compassionate thanks for everything.

Mum has had carers from Valleywood care for about 9 months and I can honestly say she has nothing but praise for them all. She is treated with dignity and respect and relays tales to me of their discussions and how they talk to her about their families and ask about hers. I would 100% recommend Valleywood care and appreciate how well they look after her.

Happy with all staff. Shown extra compassion during the recent loss of my husband. Only thing to fault currently is ruined carpet due to not clamping catheter bag. Overall very happy with care staff.

My mum has been a client of this company for a couple of years now. The staff are excellent at dealing with her personal problems and show her the utmost respect. They are genuinely friendly and professional. My mum enjoys the carers visits which gives me and my sisters peace of mind that she is happy. She also has chronic medical conditions which they deal with every day. I would recommend this company to anyone.

They were very caring and considerate could not do enough for him.

Everyone was excellent. They treated my mum with so much care and dignity. She always enjoyed talking to the staff she was alway well taken care of so I could have a small break. The staff always informed us of any concerns so we could pass any information to the relevent people e.g district nurses.

The care and kindness shown by the girls to Dad in his last few months was exceptional. I shall never be able to thank them enough.

Whenever we needed to contact the office they always answered and were so helpful and caring.

I feel extremely lucky to have spent time with such a dream team. Thanks xxx

Valleywood help my wife to keep her dignity, despite being paralyzed and doubly incontinent. She is treated with respect at all times. The carers make sure my wife is always asked before any decision is made. They are always "upbeat" whatever kind of day they may have had.

All the carers who have tended to my mum have shown her the utmost respect, upholding her dignity, and showing kindness towards her in her frail condition. It's an extremely busy week and I'm writing this on Christmas Day but the carers we have had haven't shown the slightest frustration in working during the festive period they are truly worth their weight in gold, always cheerful and experienced which has allowed me to spend my mums final few days as quality time and I will always be extremely grateful for everyone going above and beyond.

I'm happy with Valleywood and for all the things they do.

The care my father gets is excellent. The carers are very patient and very friendly.

Valleywood cared for my father in the months prior to his death at home. They provided thoughtful, supportive and friendly care to my dad and were caring and supportive toward us as a family too. My dad was treated with the utmost dignity and respect, as were we. They went above and beyond to support us and we as a family will be forever grateful. Valleywood are now caring for my mum who is also at home on palliative care. They are extremely reliable and the staff are so friendly and caring. We're incredibly lucky to have them by our side. The staff skills are amazing. They are all well-trained and very thoughtful. They are kept running smoothly by a highly experienced office and management team. I wouldn't use anyone else. I'm so grateful for their support. They are the best there is. I would highly recommend them to anyone who is considering home care for their family member or loved one. They will not let you down.

My wife has a nasty sore on stomach which was noticed by the carer and was rebated. A nurse came straightaway and the correct cream was applied. The sore disappeared. Job done excellent.

I am greatly appreciative of the help Valleywood carers give me. They are all so cheerful and pleasant and cheer me up immediately when they arrive. Their care is professional and give great assistance to me. They are a tonic and help me cope with the day.

I have found the staff to be very caring and professional, friendly and understanding. Nothing is too much for them to make the client comfortable, even when at times he doesn't make it easy.

I cannot commend enough the fantastic caring and service. My wife loves all the carers and how marvellous they are.

First class - no need to say more.