At Bluebird Care Norwich and North Norfolk they are passionate about keeping their customers independent, safe, secure and happy in their own homes. The care team offers a wide range of services including personal care, domestic duties, medication administration and support. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.
With kindness and compassion, the highly trained and trusted team...
Home Care:
At Bluebird Care Norwich and North Norfolk they are passionate about keeping their customers independent, safe, secure and happy in their own homes. The care team offers a wide range of services including personal care, domestic duties, medication administration and support. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.
With kindness and compassion, the highly trained and trusted team delivers bespoke care packages that are tailored to individual needs. Their enthusiasm and happy disposition help to keep customers being themselves, doing the things they love, safe in the comfort of their own home.
Live-in-care:
They provide the highest levels of live-in-care, delivering the care you need in the comfort and safety of your home environment. Bluebird Care Norwich and North Norfolk's live-in-care packages are flexible to suit your needs and when you first join, they’ll work with you and your loved ones to craft a personalised care plan that reflects your wants and wishes.
They know that being able to maintain your independence and remain in your own home allows for a stress-free transition, without the upheaval of moving into unfamiliar surroundings.
Dementia Care:
Dementia can have a devastating impact on people’s lives, but at Bluebird Care, they understand the significant adjustments that need to be made to continue living the life you choose in your own home. Whether your looking for some help with daily activities or require 24-hour support, Bluebird Care Norwich and North Norfolk is here for you.
Care Provided by Bluebird Care Norwich & North Norfolk
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Duration of Care
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Level of Care
•Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
•Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
•Specialist Care Conditions
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £39.74
Weekly Live-in Care
From £1,497
Contact Bluebird Care Norwich & North Norfolk to get a personalised quote:
We have different levels of pricing which are dependent on individuals' requirements, these can range from short visits to day sits to 24hr Live-in Care. Please do not hesitate to contact the office for further information
The price(s) shown are provided by the agency. Contact Bluebird Care Norwich & North Norfolk for full pricing details and T&Cs.
Bluebird Care Norwich & North Norfolk has a Review Score of 9.6 (9.551) out of 10, based on 7 reviews in the last 2 years. Over all time Bluebird Care Norwich & North Norfolk has 21 reviews.
Reviewer Connection to Bluebird Care Norwich & North Norfolk
Loading...
Showing 21 reviews matching selected criteria
Review from M T (Client / Service User) published on 27 April 2021 Submitted via Postal Review Card•
Overall Experience
My carers always arrive cheerful and upbeat. They are helpful and willing to be patient when I try to be independent.
My carers always arrive cheerful and upbeat. They are helpful and willing to be patient when I try to be independent.
↩Reply from Vicky Poynter, Registered Manager at Bluebird Care Norwich & North Norfolk
Thank you for your lovely review, our care team is full of upbeat and caring personalities and we are glad their qualities shine through during your care visits. We are also happy to hear that our team continue to support your independence through personalised care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 November 2023
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Bluebird Care Norwich & North Norfolk.
There are no accreditations posted yet for Bluebird Care Norwich & North Norfolk.
Meet the Team (4)
Sarah JohnsonJob Title Registered ManagerJoined 2010
Sarah joined Bluebird Care as one of our very first care assistants, shortly after we opened our office here in Norfolk in 2010. Sarah has held many...
Sarah joined Bluebird Care as one of our very first care assistants, shortly after we opened our office here in Norfolk in 2010. Sarah has held many roles within the company and, in 2024, was promoted to Care Manager. She has worked very hard to achieve a number of professional qualifications since joining Bluebird Care and successfully completed her Level 5 in leadership and management in the summer of 2019. Sarah is a respected and loyal member of the team, always dedicated to providing the highest quality of service and support for our customers and staff.
Sarah says:
“I joined Bluebird Care in October 2010 and was among the first five care assistants employed by the company. I started off as a part-time Care Assistant with no background in the industry and little idea of what to expect. With thorough training and the support of the management team, I soon found that it was not only rewarding but also a role I enjoyed and wanted to build my career on with Bluebird Care.
During my time with Bluebird Care, I completed my Level 2 and Level 3 diplomas in Health and Social Care, becoming a full-time supervisor in April 2013. I then moved to become the Care Co-ordinator later in the same year. Both roles offered different challenges and gave me a great sense of satisfaction. I went on to complete my Level 3 Diploma in Business Administration, and I have recently completed my Level 5 in Leadership and Management.
In my role as Registered Manager, I am dedicated to ensuring we are providing excellent service and our customers are receiving good quality care. I have a passion for helping others and am committed to making a positive difference in people's lives through person-centred care planning, promoting independence, dignity and equality. "
Rachelle StaffordJob Title Care CoordinatorJoined 2024
I kind of fell into Health & Social Care in July 2019, as it enabled me to work around my family, however, I found that I loved being a Care...
I kind of fell into Health & Social Care in July 2019, as it enabled me to work around my family, however, I found that I loved being a Care Assistant and supporting people to remain in their own homes. Every day is different and it’s an amazingly rewarding career, I haven’t looked back, so much so I have progressed my career in care, from being a Home Care Assistant, a Reablement Support Worker, a Care Supervisor and now a Care Coordinator for Bluebird Care Norwich & North Norfolk.
Sharon PointerJob Title Office Administrator & TrainerJoined 2023
I came into elderly care later in my life.
I have worked in many different environments completing a variety of roles.
Whilst my children (now men)...
I came into elderly care later in my life.
I have worked in many different environments completing a variety of roles.
Whilst my children (now men) were small I worked around them and worked in childcare in various pre-schools, I was being paid to play on a daily basis and this suited me.
I started in elderly care in 2006 as a supervisor and subsequently co-ordinator in a new business I was the “office “ for the 1st 18 months.
I was promoted to assistant manager and helped the company to grow and expand. I have completed several NVQs the most recent being L5 in Health & Social Care Management.
I have been an RM at 2 services one for Mental Health & one for the Elderly.
Since 2020 I have worked part-time to meet the needs of my expanding family.
I love spending time with my grandchildren they are my rays of sunshine. I enjoy gardening, reading and crocheting most of my family and friends have a crochet hat! I have 3 dogs who I love walking and getting out with.
I am an avid football fan and a lifelong Hammer (West Ham United).
Had I had the opportunity to play girls'/ladies' football when I was young I would have relished it.
My new chapter with Bluebird is part of my care journey and I hope that I can bring my experiences into my everyday job and also know that I will learn lots more as, as long as I am in care there will be learning opportunities for me.
Sarah WrightJob Title Accounts Assistant/BookkeeperJoined 2019
Sarah is an experienced account assistant and bookkeeper and a very welcome addition to our team!
Sarah is delighted to help with any queries in...
Sarah is an experienced account assistant and bookkeeper and a very welcome addition to our team!
Sarah is delighted to help with any queries in connection to our customer invoices or supplier accounts. In addition, Sarah also supports the administration of our staff payroll and financial systems.
Sarah works part-time for Bluebird Care (Norwich and North Norfolk) and outside of work can be found looking after her three wonderful children or walking her lively cockapoo.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Norwich & North Norfolk to verify any information. View our terms and conditions. Bluebird Care Norwich & North Norfolk has an Enhanced Service -what an Enhanced Service includes.
