Bluebird Care Stevenage & North Herts

We are very happy with Bluebird service - very efficient & helpful carers - no complaints - excellent team work and always try to do the utmost to make Peter comfortable.

Bluebird are always fantastic with my mum. Recently she had an episode and they sorted out doctor and mum was taken into hospital, only for the day. They kept me informed of every step as I had a previous engagement and they organised everything. They are so engaging with Mum, they have a laugh and brilliant banter. Mum loves it I often go round and hear them all laughing together. She is very well looked after always nice and fresh, food always done how she likes it too.

I had Bluebird Care for my father who sadly passed away in January. We had them for 6 years and they never let us down always on time and went beyond and above in their care. The office staff were always so kind and caring and so accomadating if you needed to make any changes. I wouldn't hesitate to recommend them.

All carer's are excellent. They help us with all that we need everyday. We are very glad we found Bluebird Care.

Since starting my care package with Bluebird Care agency I have had exceptional care. I met with Kayleigh, care coordinator pre commencement and she was able, straight away to reassure me and plan for my care on a daily basis. Each of the carers that I have met have been brilliant. Nothing is too much trouble and they are very kind and valuing when I ramble on about my worries, fears and concerns, so that by the time they leave, I am in a much calmer head space. Each of the carers, Julie, Maddie and Jackie are attentive, encouraging and enabling and ensure that I have taken my due medications during each visit, which is such a peace of mind to my family. I met with Kayleigh and Genine today to discuss and plan for the assistance in my going swimming once a week. I am so looking forward to this, as I have never dreamed I'd be able to + without their support it would not have been feasible.

Thank you Bluebird

Bluebird Care have been caring for my Dad since January this year. Having used other service providers who were good I just can't believe the difference with Bluebird Care. They make me feel every part of my Dads journey.

From the moment I enquired, to the care he is now receiving enables me to relax and know that he is in caring hands. He has the same carers who visit and the thing that I really like is he will always meet the carers first.

I have noticed such a difference in my dad, they even make my mum feel welcome. They treat both my Dad and Mum with compassion and respect.

They are so down to earth, I've walked in with them singing and hearing my parents laugh, that's priceless! I'm so grateful to all the staff.

I find their service to be top rating. The staff and by extension the business do an excellent job.

The carers are empathetic and also provide a very professional service. They cater for all of my dad's needs and are also prepared to go the extra mile at short notice. I would recommend this business to others.

Definitely value for money and provide excellent quality of care. They are very approachable.

She is always cheerful. We always have a laugh.

Arrive in good time and leave me set up for the day!

The care provided is excellent and I have no complaints Im very happy with the girls I get.

I would definitely recommend Bluebird Hitchin 100%.

The team communicated brilliantly with us keeping us updated and checking in to see there was anything extra needed. They exceeded our expectations in every way. The whole experience gave our family great peace of mind.

All the carers and the office staff have been absolutely brilliant. Very supportive, helpful and altogether professional service. I cannot recommend Bluebird Care highly enough. My Dad started off 5 years ago requiring care twice a day and all the carers were brilliant, arrived on time and carried out the caring duties in such a respectful manner. Then 3 years ago Dads needs changed and he required 24 hour care. Bluebird sourced two carers to care and live with Dad on 4 week shifts. They have been brilliant enabling Dad to live at home comfortably and happily for the twilight years of his life. Thank you to Robert and Lisa for making this all possible.

I cannot express enough how kind, helpful and supportive all the employees of this care service are. They are always at the end of a phone at any time. All the carers I've met have all been friendly and respectful.

I cannot thank Bluebird enough.

I can't thank "Bluebird" enough for the support & care they give to my mum. They alert me if any problems occur & support me if I need to inform a medical team about my mum. I have used other agencies but "Bluebird" are far more involved & understanding of the needs of my mum and provides me with the support I need; I have never had that before. Thank you to everyone at "Bluebird".

The office staff are good with communication, letting me know when things need to be addressed. They are approachable and accommodating and available all the time.

The carers are reliable and carry out any tasks with the patients needs in mind in a friendly and helpful manner.

Bluebird was already attending a lady in the block of flats where my mother-in-law was a resident. I spoke to her and her daughter about the company and she gave a glowing report so I contacted them and arranged for carers to start at really short notice. My mother-in-law was discharged from hospital on 22nd October and carers started on 23rd October. The caring ladies who came to attend to her were extremely polite, friendly and greeted her with warm smile on every visit which she reciprocated. All of the staff and especially the managerial team, treated us with dignity and respect during an extremely difficult time in our lives. Sadly mother-in-law passed away on 3rd November.