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Bluebird Care Stevenage & North Herts

Ground Floor, 2 Walsworth Road, Hitchin SG4 9SP
Bluebird Care Logo
Bluebird Care Stevenage & North Herts logo
Bluebird Care Stevenage & North Herts, Hitchin
Bluebird Care Stevenage & North Herts, Hitchin
Bluebird Care Stevenage & North Herts, Hitchin

Bluebird Care (Stevenage and North Herts) offer high-quality home care and support services to help people to remain independent and living in their own homes.

They provide a range of unique home care and support and support services that can be tailored to each client's individual needs. Visits can be 30 minutes long or care can be provided on a 24-hour live-in basis, while care staff can support people recovering...  

Care Provided by Bluebird Care Stevenage & North Herts

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £34
  • Weekly Live-in Care Fees: £1,600 - £1,600
  • 30 Minute Visiting Care Fees: from £26
weekday rates are
30min - £26.00
45min- £30.00

60min- £34.00 - this hourly rate is used for all visits which are 60mins or above

weekend rates are
30min - £32.00
45min- £36.00

60min- £39.00 - this hourly rate is used for all visits which are 60mins or above

The price(s) shown are provided by the agency. Contact Bluebird Care Stevenage & North Herts for full pricing details and T&Cs.

Contact Bluebird Care Stevenage & North Herts to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Robert Treschi (Director)

Bluebird Care Stevenage & North Herts Reviews (62)

9.9

Bluebird Care Stevenage & North Herts has a Review Score of 9.9 (9.947) out of 10, based on 22 reviews in the last 2 years. Over all time Bluebird Care Stevenage & North Herts has 62 reviews.

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Showing 62 reviews matching selected criteria
Review from Kim C (Daughter of Client) published on 28 August 2024 Submitted via Postal Card
Overall Experience

Bluebird Care carers cared for Mum, enabling her to remain at home until the end of her life. The carers were kind, friendly and treated Mum with dignity and respect. Support was also given to the family through a very difficult time. Management was always available and gave invaluable support and advice, particularly regarding other services able to help in our situation. Bluebird carers and management gave an excellent service. I would recommend them to anyone considering care at home!

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your kind words. We are glad that the care provided for Mum was of a high standard and appreciate that it gave invaluable support to the family at such a difficult time. Many thanks, Robert.

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Review from E W (Wife of Client) published on 19 July 2024 Submitted via Postal Card
Overall Experience
We have found the carers from Bluebird are all kind, helpful, and conscientious and do their jobs with smiling faces. Waking my husband gently if he has had a bad night and is still asleep when they call.

We are both grateful and very happy with all the services provided.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you for the wonderful words. The carers are so happy to come to provide the care whether it be a day care visit or overnight. Thank you.

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Review from Julie H (Daughter of Client) published on 18 June 2024 Submitted via Postal Card
Overall Experience
The care my parents received was second to none, all carers showed so much support and compassion at all times and nothing was too much trouble.

All in all, a great team.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your kind words. The carers really loved going to Mum and Dad and will appreciate the positive feedback. Many thanks, Robert.

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Review from Margaret W (Client / Service User) published on 13 June 2024 Submitted via Postal Card
Overall Experience

I am very happy with the service I get.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your positive review. We really appreciate it. Many thanks, Robert.

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Review from Bryan E (Son of Client) published on 21 May 2024 Submitted via Postal Card
Overall Experience
Bluebird Care looked after both my mum and dad over a period of five years, in these years, Bluebird did an outstanding job and I feel they went above and beyond, caring and befriending both my parents and myself.
Bluebird was completely reliable and communication was brilliant.

I would highly recommend all the team at the Letchworth office.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

The carers loved Mum and Dad and we were proud to look after them both. Thank you so much for your kind words.

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Review from Keith T (Son of Client) published on 5 January 2024 Submitted via Postal Card
Overall Experience
Carers are punctual, friendly and do an excellent job.
It is a really big weight off my mind to know that Mum will be looked after, kept clean and happy.
Additional things, such as putting the washing on and cleaning the bath and sink, are a real help.

Very happy with Bluebird Care. Thank you.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your kind words. We are happy that Mum has settled in well and our carers do enjoy going to see her. If there are any areas we can improve upon please let us know. Kind regards.

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Review from Judith C (Client / Service User) published on 27 November 2023 Submitted via Postal Card
Overall Experience

The carers in this company have changed my life. Their cheerful professionalism lifted me from a depression into a sense of wellbeing and confidence. They are open to any suggestions I make and I feel valued and respected. Office staff equally caring and professional.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

We are so happy to have made such a positive impact and the carers really love coming to you. Thank you so much for the very kind words. It is greatly appreciated. Many thanks, Robert

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Review from H J (Daughter of Client) published on 22 November 2023 Submitted via Website
Overall Experience
Excellent service!
Carers are very professional, friendly and sympathetic. They take a genuine interest in Mum and she looks forward to their visits.
The company has supported us as a family and given advice when required.

Wouldn’t hesitate to recommend Bluebird Care.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts
Thank you so much for the kind words. We will also pass on the praise to the wonderful carers.
Many thanks,

Robert

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Review from Ann N (Client / Service User) published on 21 July 2023 Submitted via Website
Overall Experience
The care in this company comes straight down from the top, to and through the carers to all customers and also their families. All carers treat us with care, compassion, dignity, respect and understanding and have become like our wider family and friends. They enable us to stay in our own home, increasing our quality of life enormously; a prize without measure!
My husband and I are both in our late eighties and have between us a number of comorbidities.
I have secondary progressive multiple sclerosis and need hoisting three times daily for some of my various care needs. Bluebird Care Stevenage & North Herts lead personnel gave us excellent advice re the best type of hoist, which was endorsed by my occupational therapist. This has also transformed my life!

So I can totally recommend Bluebird Care Stevenage & North Herts without any reservation whatsoever. They are absolute 'tops' and if there were more gold stars to award, I'd give them ten! Thank you, Bluebird from the bottom of my heart.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your very kind words. It is an honour and privilege to provide our care and we truly appreciate your compliments. We will pass on your thanks to the carers. Many thanks.

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Review from Jane P (Daughter of Client) published on 2 May 2023 Submitted via Postal Card
Overall Experience

Bluebird provided excellent care for Mum before she passed. I had no hesitation on asking them to provide care for Dad. The care they give is amazing. They treat Dad with great dignity and respect and take the time to actually get to know him as a person. As Bluebird did with Mum, they are guiding us though as a family, so Dad can be as happy, comfortable and safe as possible. Their support to us as a family is second to none. I trust them implicitly.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you for your very kind words. It was an honour to look after Mum and we will look after Dad as best we can. We are here to help the family too as we understand how difficult things can be. Many thanks.

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Review from M R (Client / Service User) published on 26 April 2023 Submitted via Postal Card
Overall Experience

Very satisfied with the service I receive.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your feedback that is greatly appreciated. The carers love coming to you to provide all the help you need. Robert

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Review from Denise G (Daughter of Client) published on 20 April 2023 Submitted via Website
Overall Experience

Bluebird Care have supported my mother and in turn us for over a year. The individual carers show genuine care and concern, obviously, understand my mother as an individual person with her little quirks and have made us feel that she is in good hands. Each time I have needed to amend her care they have done their best to accommodate and my calls to the office team have been like talking to me as a friend, not just a client. These things may seem small but when you work full time having the carer team also offer family support is in my opinion invaluable. I have already passed on my thanks to the team.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your kind words. We enjoyed caring for your mother and are happy that the care was appreciated.

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Review from Ruth S (Daughter of Client) published on 8 March 2023 Submitted via Postal Card
Overall Experience
we are so pleased we found Bluebird to support my dad at this challenging time. The support crew take time to assess the needs of both Mum and Dad, and work with them and provide the best care tailored to their needs. They show great respect and kindness.

Thank you!

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you for your very kind words. We will pass on the positive comments to the team. Many thanks.

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Review from M R (Daughter-in-law of Client) published on 24 August 2022 Submitted via Website
Overall Experience
Could not fault the care and support provided to my mother-in-law and family members.

Everyone was polite, friendly, thoughtful and respectful. Suggestions and help were given with supplying any additional equipment needed to ensure high-quality of care could be given. Thank you all.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your very kind words. Robert

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Review from Sarah P (Daughter of Client) published on 8 February 2022 Submitted via Website
Overall Experience

From the initial contact with the administration team in the office, to the follow-up support provided by the carers on the death of our father, Bluebird excelled. Our father required a live-in carer and four additional carers to help with his additional needs. Every carer showed not only great professionalism and expertise but understanding, compassion, kindness and love. My sister and I are indebted to them all and would definitely recommend them to anyone.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your very kind words. Many thanks, Robert

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Review from William E (Client / Service User) published on 7 December 2021 Submitted via Postal Card
Overall Experience

All the carers from Bluebird are wonderful, professional and kind. They take the time to get to know their clients.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your very kind words. Many Thanks Robert

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Review from David B (Son of Client) published on 7 December 2021 Submitted via Website
Overall Experience

Bluebird provided excellent care for my mother during the last six months of her life. The carers were very kind and thoughtful, and there was always helpful support from the office. Bluebird went to great lengths to provide extra help when needed and assist in dealing with other healthcare providers. I cannot fault the service we received and would have no hesitation in recommending Bluebird.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your very kind words. Many Thanks, Robert

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Review from M C (Son of Client) published on 24 November 2021 Submitted via Postal Card
Overall Experience
Bluebird have been caring for our mum for the past 2-3months. In this time they have provided an excellent service. The carers that have visited our mum have been very professional but at the same time are caring, compassionate and friendly. Our mum always looks forward to seeing them and having pleasant chats and laughs with them. She considers them more as friends rather than carers.

Our family, my brother and sister are very grateful that Bluebird is looking after our mum as they are making our lives so much easier and relaxed knowing mum is happy. We have no hesitation in recommending Bluebird Care.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your very kind words. We are so happy that the care is so appreciated. Many Thanks, Robert

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Review from N S (Son of Client) published on 17 November 2021 Submitted via Postal Card
Overall Experience

Could not have been better. Lovely caring people who go that bit further to ensure that my father was happy and well cared for. Reliable and high quality.

Reply from Robert Treschi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your kind words. Many Thanks Robert

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Review from S W (Daughter of Client) published on 9 November 2021 Submitted via Postal Card
Overall Experience

Bluebird has been caring for my father since September 21. I find them very reliable and caring. We had some carers before who were awful. My father looks forward to his carer coming obviously her help but for her kindness and chats.

Reply from Robert Trechi, Director at Bluebird Care Stevenage & North Herts

Thank you so much for your very kind words. Many Thanks Robert

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 October 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care Stevenage & North Herts.

Awards / Recognitions (2)

  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird CareDate: Thursday 31 Mar 2022

Meet the Team (1)

Robert Treschi Job Title: Director Joined: 2011
Robert Treschi

I am the Director of Bluebird Care (Stevenage and North Herts). We have a dedicated team that has managed the care from this office for the last 12 years; the Care Manager, coordinator and Supervisor have a combined experience of over 35 years in care.

Having experienced first-hand the difficulties and frustrations of arranging care for my own father I am passionate to provide a service that actually puts the customer and their needs at its heart.

Excellent customer service is very important to me, and my team, and we aim to offer care that we would expect from our own family members. This is why we don’t offer 15-minute visits as we believe that is not sufficient time to offer adequate care. We also aim to have a one-to-one relationship between each customer and carer so that more personal care and friendship can be offered.

Prior to care, I have over 30 years of experience in business (including various Telecommunications companies in over 10 foreign countries) which has taught me that you are only as good as the people you employ. We, therefore, want our carers to be happy and to have a passion for caring.

I have been involved in fundraising for the Alzheimers Society and I am a Dementia Champion.

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