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Bluebird Care Welwyn & Hatfield

Marquess House, 35 Salisbury Square, Hatfield, Hertfordshire AL9 5AF
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Bluebird Care Welwyn & Hatfield logo
Bluebird Care Welwyn & Hatfield, Hatfield
Bluebird Care Welwyn & Hatfield, Hatfield
Bluebird Care Welwyn & Hatfield, Hatfield

Bluebird Care (Welwyn & Hatfield) has been providing regulated care service since 2013.

Bluebird Care (Welwyn & Hatfield) supports adults of all ages with a variety of care needs such as personal care, cooking meals, medication support, house cleaning, shopping, escorting people doctors appointments and/or other social activities.

The areas they support people include all postal towns within Welwyn Hatfield District, Broxbourne, Hoddesdon, Cheshunt, Cuffley, Welham Green and surrounding areas.

The registered...  

Care Provided by Bluebird Care Welwyn & Hatfield

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £33.27 - £42.73
  • Weekly Live-in Care Fees: £1,639 - £1,919
The price(s) shown are provided by the agency. Contact Bluebird Care Welwyn & Hatfield for full pricing details and T&Cs.

Contact Bluebird Care Welwyn & Hatfield to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Ellen Bennett (Manager)

Bluebird Care Welwyn & Hatfield Reviews (53)

9.7

Bluebird Care Welwyn & Hatfield has a Review Score of 9.7 (9.744) out of 10, based on 12 reviews in the last 2 years. Over all time Bluebird Care Welwyn & Hatfield has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from P H (Client / Service User) published on 3 December 2020 Submitted via Postal Card
Overall Experience

Bluebird is very good and organised. My carer is very caring. I prefer Bluebird.

Reply from Louise, Manager at Bluebird Care Welwyn & Hatfield

Thank you so much for taking the time to leave us a review. We are really pleased to hear you are happy with the care delivered by us. It is really important to us the people we support receive high-quality care at home and it is great to see that reflected in your review.

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Review from J J (Daughter of Client) published on 29 October 2020 Submitted via Postal Card
Overall Experience

We covered all areas of mums care extremely happy with the service provided.

Reply from Louise, Manager at Bluebird Care Welwyn & Hatfield
Thank you so much for taking the time to leave us such a wonderful review.
It is always great to hear such positive feedback from the family members of the people we care for.

We will be sure to let the team of carers who care for your mum how happy you are with the care and service overall.

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Review from Rosemary B (Client / Service User) published on 15 October 2020 Submitted via Postal Card
Overall Experience

The staff have been very obliging and kind and it has been a pleasure to have them in our home.

Reply from Louise, Manager at Bluebird Care Welwyn & Hatfield

Thank you so much for taking the time to leave us such a wonderful review. We will be sure to share your positive feedback with the team of carers who support you.

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Review from Peter G (Client / Service User) published on 15 October 2020 Submitted via Postal Card
Overall Experience

Excellent caring service. Treated with dignity at all times.

Reply from Louise, Manager at Bluebird Care Welwyn & Hatfield

Thank you so much for taking the time out from your day to leave us such a lovely review. It is wonderful to hear your feedback and we are really pleased to hear you feel the care you receive is excellent.

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Review from Mark H (Client / Service User) published on 8 October 2020 Submitted via Postal Card
Overall Experience

They're all good company and have been very kind and helpful.

Reply from Louise, Manager at Bluebird Care Welwyn & Hatfield

Thank you so much for taking the time to leave us such a positive review. We are always happy to such wonderful feedback from somebody we care for in their own home. I will be sure to let the team of carers who support you know how pleased you are with the level of care you are receiving.

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Review from C S (Daughter of Client) published on 5 October 2020 Submitted via Postal Card
Overall Experience

All the staff that comes to my home to look after my dad have been so caring and have cared for my dad like I would. Thank you Bluebird Care.

Reply from Louise, Manager at Bluebird Care Welwyn & Hatfield

Thank you so much for taking the time to leave us a review. It is always great to hear such positive feedback from family members. I will be sure to let the team know how pleased you are with the care your dad is receiving from us.

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Review from Valerie O (Mother of Client) published on 1 September 2020 Submitted via Postal Card
Overall Experience

The carers are friendly and efficient in everything they do.

Reply from Louise, Manager at Bluebird Care Welwyn & Hatfield

Thank you so much for taking the time to leave us a such a wonderful review. It is always great to hear such positive feedback from a family member of somebody we care for. We will be sure to share your comments with the team and will let them all know how friendly and efficient you said they all are.

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Review from R S (Client / Service User) published on 24 August 2020 Submitted via Postal Card
Overall Experience

Couldn't be better. They help me with everything.

Reply from Louise, Care Manager at Bluebird Care Welwyn & Hatfield

Thank you for taking the time to leave us such a lovely review. We are really pleased to hear how happy you are with your care.

We will be sure to share your positive feedback with the team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from M S (Client / Service User) published on 5 November 2019 Submitted via Postal Card
Overall Experience

Very good service. Carers are very helpful and consistent.

Reply from Louise, at Bluebird Care Welwyn & Hatfield

Thank you for taking the time to leave us a review and praising our care at home service. We are really pleased you find our Carers very helpful. We know they will be really pleased to hear it.

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Review from A M (Client / Service User) published on 5 November 2019 Submitted via Postal Card
Overall Experience

The carers are very friendly, kind and comforting. Very relaxed with them coming into my home. No problems at all.

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Review from A S (Son of Client) published on 5 November 2019 Submitted via Postal Card
Overall Experience

All your staff are first class.

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Review from A B (Daughter of Client) published on 1 November 2019 Submitted via Postal Card
Overall Experience

We are very pleased with the overall service given. The carers are very professional, friendly and caring. We are very pleased.

Reply from Louise, at Bluebird Care Welwyn & Hatfield

Thank you very much for taking the time to write a review about us. It really means a lot to us, as our team are passionate about providing the highest quality care at home possible and it is great to hear from family members who are very pleased with our service.

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Review from P J (Daughter of Client) published on 14 October 2019 Submitted via Postal Card
Overall Experience

Overall we have been very pleased with the care given to my father. He is happy which is the main thing. Some carers are more thorough than others. Some will go beyond what is asked whereas others will do what is needed and that is it. If issues are brought to my attention, when the office is told, it is dealt with.

Reply from Louise, at Bluebird Care Welwyn & Hatfield

Thank you for taking the time to review our service. It's great to hear that you are very pleased with the care we provide for your father and that you have recognised some of the girls for going beyond the call of duty. We are passionate about providing the highest quality care possible and will share this feedback with our whole team so that they know what a good job they are doing.

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Care / Support
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Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 May 2018
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report
Response by Bluebird Care Welwyn & Hatfield to this inspection report:

We were really pleased to be one of the first care at home providers in Welwyn Hatfield to be rated OUTSTANDING at being responsive in meeting the care needs of the people we support in the community.

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Awards / Recognitions (7)

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Frequently Asked Questions about Bluebird Care Welwyn & Hatfield

How many Carers does Bluebird Care Welwyn & Hatfield employ?

Bluebird Care Welwyn & Hatfield employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Welwyn & Hatfield to verify any information. View our terms and conditions. Bluebird Care Welwyn & Hatfield has an Enhanced Service - more info.