






Bluebird Care (Welwyn & Hatfield) has been providing regulated care service since 2013.
Bluebird Care (Welwyn & Hatfield) supports adults of all ages with a variety of care needs such as personal care, cooking meals, medication support, house cleaning, shopping, escorting people doctors appointments and/or other social activities.
The areas they support people include all postal towns within Welwyn Hatfield District, Broxbourne, Hoddesdon, Cheshunt, Cuffley, Welham Green and surrounding areas.
The registered...
Bluebird Care (Welwyn & Hatfield) has been providing regulated care service since 2013.
Bluebird Care (Welwyn & Hatfield) supports adults of all ages with a variety of care needs such as personal care, cooking meals, medication support, house cleaning, shopping, escorting people doctors appointments and/or other social activities.
The areas they support people include all postal towns within Welwyn Hatfield District, Broxbourne, Hoddesdon, Cheshunt, Cuffley, Welham Green and surrounding areas.
The registered manager has been with the service for over 6 years and has many years of experience providing care at home services within the home. Several other members of the office management team have also been with Bluebird Care (Welwyn & Hatfield) for several years too so they have a well established, experienced and committed team.
Care Provided by Bluebird Care Welwyn & Hatfield
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Specialist Care Needs
- Nursing/Nurse Led Care
- PEG Feeding
- Stoma Care
- Catheter Care
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Bluebird Care Welwyn & Hatfield to get a personalised quote:
The price(s) shown are provided by the agency. Contact Bluebird Care Welwyn & Hatfield for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Bluebird Care
- Private Owned
Person in charge
- Ellen Bennett (Manager)
Bluebird Care Welwyn & Hatfield Reviews (54)
Bluebird Care Welwyn & Hatfield has a Review Score of 9.7 (9.681) out of 10, based on 9 reviews in the last 2 years.
Over all time Bluebird Care Welwyn & Hatfield has 54 reviews.
Office always promptly and cheerfully dealt with changes professionally.
Office always promptly and cheerfully dealt with changes professionally.
The office staff are very easy to contact and always accomodating of requests - they all go above & beyond.
The office staff are very easy to contact and always accomodating of requests - they all go above & beyond.
Very happy with the care they give me each day.
Very happy with the care they give me each day.
My mother had been having support from Bluebird Care for quite a long time, just one hour a week, to help her with tasks such as ironing, hoovering, changing bed linen etc. She enjoyed their company, and found the girls pleasant and easy company to chat to, and looked forward to their visits. When...
My mother had been having support from Bluebird Care for quite a long time, just one hour a week, to help her with tasks such as ironing, hoovering, changing bed linen etc. She enjoyed their company, and found the girls pleasant and easy company to chat to, and looked forward to their visits. When she was taken ill, however, they were exceptional. They willingly stayed with her, looking after her, offering reassurance, and liaising with medical teams and family. They later attended her funeral. Truly above and beyond.
We would like to say it was our pleasure to look after your mum. She was so independent but her stories were amazing. She will be greatly missed by all of us . Thank you for the lovely words
They have stepped up with care at short notice when requested and kept us up to date with any changes.
Very supportive team
Thank you
They have stepped up with care at short notice when requested and kept us up to date with any changes.
Very supportive team
Thank you
Thank you for the amazing review. We are always pleased to accommodate the needs of your aunt and to liaise with yourselves.
All my carers are wonderful.
All my carers are wonderful.
Thank you very much for your kind words. It is our privilege to look after you mum and support her with her care needs
I am quite happy with Bluebird. What they do around the house.
I am quite happy with Bluebird. What they do around the house.
Thank you very much for your kind review We are happy you are pleased with our service to you.
Bluebird in Hatfield are great. Often, it can be daunting to think about people coming into your home - but when you need it, you need it. Bluebird have been with my Mum for a year and it's so reassuring to know that someone is going in daily. In January, they really came through by making sure...
Bluebird in Hatfield are great. Often, it can be daunting to think about people coming into your home - but when you need it, you need it. Bluebird have been with my Mum for a year and it's so reassuring to know that someone is going in daily. In January, they really came through by making sure that Mum had access to a doctor when she was ill. I came to see her but in the meantime, Bluebird were there for us. Great service.
Thank you for your kind words. Our carers do like to go above and beyond for all our customers to ensure they all receive the best care and have a fantastic experience with us. We are always here for both your mum and the family whenever you need us.
My time with Bluebird Care has been quite good, no complaints so far. Staff are friendly and helpful.
My time with Bluebird Care has been quite good, no complaints so far. Staff are friendly and helpful.
Thank you so much for your lovely words. We hope you remain happy with the care we are providing.
Our older son did the research and came up with Bluebird Care.
We cannot fault the service that we have received - cheerful and helpful carers, always looking for your needs.
Our older son did the research and came up with Bluebird Care.
We cannot fault the service that we have received - cheerful and helpful carers, always looking for your needs.
Thank you for the lovely words. We are pleased you and your family our happy with our service.
Everybody that has been to us has been extremely helpful and jolly - wonderful.
Everybody that has been to us has been extremely helpful and jolly - wonderful.
Thank you so much for the lovely words. We are happy that you are pleased with our service.
I have been so happy with the care Mum receives. Mum has been so happy and content. Always taking care of her needs with care and attention. I have been more than happy.
I have been so happy with the care Mum receives. Mum has been so happy and content. Always taking care of her needs with care and attention. I have been more than happy.
Thank you so much for the lovely review. We are happy that your mum is happy with the care that she is receiving.
We use Bluebird Care as a 'top op' on other carers, companionship calls for Mum when I am away.
We use Bluebird Care as a 'top op' on other carers, companionship calls for Mum when I am away.
Kind and helpful.
Kind and helpful.
We are happy that you are experiencing care with us. Many thanks for the lovely words.
Bluebird goes above and beyond and cares for my brother. I completely trust Bluebird and would recommend all their staff; they are all excellent.
Bluebird goes above and beyond and cares for my brother. I completely trust Bluebird and would recommend all their staff; they are all excellent.
The carers are all very nice, they often go above and beyond for me. Whenever I have a problem, even if it's not related to the care they will always help me out. They are currently helping me with moving property, due to it not being safe or suitable for myself anymore.
The carers are all very nice, they often go above and beyond for me. Whenever I have a problem, even if it's not related to the care they will always help me out. They are currently helping me with moving property, due to it not being safe or suitable for myself anymore.
I have found the carers to be very helpful and could not have needed more from them.
I have found the carers to be very helpful and could not have needed more from them.
I am satisfied with the service I receive. All the carers have been extremely nice, really willing to please, also very polite and thoughtful.
I am satisfied with the service I receive. All the carers have been extremely nice, really willing to please, also very polite and thoughtful.
I am happy with all the girls and the care I receive. I can't moan at the times they keep or the way they look after me.
I am happy with all the girls and the care I receive. I can't moan at the times they keep or the way they look after me.
The carer comes in every morning and my mum really appreciated the assistance. There is definitely a connection between them both.
The carer comes in every morning and my mum really appreciated the assistance. There is definitely a connection between them both.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 May 2018Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
We were really pleased to be one of the first care at home providers in Welwyn Hatfield to be rated OUTSTANDING at being responsive in meeting the care needs of the people we support in the community.
News (1)
- 07 Oct 2026
Bluebird Care Welwyn & Hatfield is celebrating after two members of its team received recognition at the 2026 Bluebird Care Regional Awards. The branch, which competes in the London &...
Awards / Recognitions (8)
- 29 May 2026Recipient: Bluebird Care
- 31 May 2023Recipient: Bluebird Care Welwyn & Hatfield
- 31 May 2023Recipient: Bluebird Care
Accreditations
There are no accreditations posted yet for Bluebird Care Welwyn & Hatfield.
Meet the Team (8)

Diana joined Bluebird Care Welwyn & Hatfield in 2014 in finance, and through her passion for quality and business growth, alongside her growing...
Diana joined Bluebird Care Welwyn & Hatfield in 2014 in finance, and through her passion for quality and business growth, alongside her growing leadership skills, progressed to her current role as Finance and Operations Manager and CQC Nominated Individual. She helps ensure the business runs smoothly and standards stay high, driven by developing her team so customers and colleagues alike get the very best care and support.

Ellen joined Bluebird Care Welwyn & Hatfield as a Care Assistant in 2014 and, through her passion for delivering compassionate, person-centred care,...
Ellen joined Bluebird Care Welwyn & Hatfield as a Care Assistant in 2014 and, through her passion for delivering compassionate, person-centred care, progressed to become a Registered Care Manager in 2022. She is committed to maintaining the highest standards of care while leading, recruiting and developing her care team, ensuring both customers and colleagues receive the support they need to thrive.

Helen is a Care Supervisor and Deputy Manager at Bluebird Care. She joined 10 years ago as a Care Assistant and progressed to become Care Supervisor...
Helen is a Care Supervisor and Deputy Manager at Bluebird Care. She joined 10 years ago as a Care Assistant and progressed to become Care Supervisor and Deputy Manager. Helen enjoys meeting customers and hearing about their lives and experiences. She is passionate about supporting Care Experts, working with families, and helping customers maintain independence while making a positive difference.

Katie joined as a Care Assistant in 2018. She quickly discovered a passion for helping people live independently and making a positive difference....
Katie joined as a Care Assistant in 2018. She quickly discovered a passion for helping people live independently and making a positive difference. Her dedication to outstanding care saw her promoted to Senior Care Assistant in 2023 and Field Care Supervisor in 2025. Katie supports customers and Care Experts, ensuring high standards while helping others thrive.

Heather joined Bluebird Care in July 2020 as a Care Assistant before progressing to Care Coordinator in February 2025. She is passionate about...
Heather joined Bluebird Care in July 2020 as a Care Assistant before progressing to Care Coordinator in February 2025. She is passionate about delivering outstanding care and supporting both customers and the care team. Heather takes pride in making a positive difference every day and is proud to be part of such a dedicated and compassionate team.

Since joining Bluebird Care as Finance Assistant in October 2023, Amy has played a key role in supporting the organisation's financial operations....
Since joining Bluebird Care as Finance Assistant in October 2023, Amy has played a key role in supporting the organisation's financial operations. Responsibilities include processing financial transactions, preparing management accounts, managing payroll and overseeing client invoicing to ensure the smooth and efficient running of the finance function. Passionate about supporting the wider team, Amy takes pride in providing the reliable financial support that helps underpin the delivery of outstanding care.

Annette is a Registered Nurse and Complex Care Nurse with 16 years’ experience, including 9 years in complex and continuing care. Currently Clinical...
Annette is a Registered Nurse and Complex Care Nurse with 16 years’ experience, including 9 years in complex and continuing care. Currently Clinical Lead, she takes a hands-on approach to patient care with a strong understanding of customer, staff, and colleague needs. Annette is committed to delivering safe, compassionate, and person-centred care, both at the bedside and in a leadership role.

Elizabeth joined Bluebird Care in December 2023 as a Care Assistant, bringing a caring and compassionate approach to supporting customers at home....
Elizabeth joined Bluebird Care in December 2023 as a Care Assistant, bringing a caring and compassionate approach to supporting customers at home. She has since progressed to Care Quality Assistant, developing her skills while taking on greater responsibility for maintaining high standards of care. Elizabeth is passionate about person-centred care and making a positive difference. She enjoys working as part of a team and helping ensure customers receive the dignity, respect and quality of care they deserve. She is proud of her progression and committed to developing her skills.
Frequently Asked Questions about Bluebird Care Welwyn & Hatfield
How much does Bluebird Care Welwyn & Hatfield cost?
The agency lists fees between £33.27 and £42.73 for hourly visiting care and between £1,639 and £1,919 for weekly live-in care. Funding accepted: Private Funding (Self-funded), Direct Payments (from Local Authority/NHS), Local Authority (Contracted Provider), NHS (Contracted Provider).
How many Carers does Bluebird Care Welwyn & Hatfield employ?
Bluebird Care Welwyn & Hatfield employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebird Care Welwyn & Hatfield to verify any information. View our terms and conditions. Bluebird Care Welwyn & Hatfield has an Enhanced Service -what an Enhanced Service includes.