Concessions are available for longer care visits.
These prices are only a guideline, please contact Caremark Solihull to find out the exact price for your requirements.
Caremark Solihull has a Review Score of 8.8 (8.833) out of 10, based on 6 reviews in the last 2 years.
Over all time Caremark Solihull has 25 reviews.
5.0 out of 5
Thank you so much for your heartfelt review. We are truly sorry for the loss of your dear mother and send our deepest condolences to you and your family during this difficult time. It means a great deal to us to know that you felt supported and reassured throughout the time we cared for your mum. Your kind words about our care team and the way we work as a company are incredibly touching and appreciated by everyone here at Caremark Solihull. We understand how important your mum was to you, and we feel privileged to have been part of her journey and to have earned your trust. We're also grateful for your recognition of our wider team's efforts in being responsive, patient, and attentive to both you and your mother's needs. We will be sure to pass on your thanks to all the carers involved-they will be so touched by your comments. Thank you once again for taking the time to share your experience. We wish you comfort and peace in the days ahead. Warm regards, Caremark Solihull
5.0 out of 5
Thank you so much for your kind words and for taking the time to share your experience with Caremark Solihull. We are truly delighted to hear that our home care support has made a positive difference for your son and your family.Our team is dedicated to providing compassionate, high-quality care, and knowing that we have met your expectations means the world to us. We will be sure to pass on your appreciation to our carers, as it will mean so much to them.If there's anything more we can do to support you, please don't hesitate to reach out. We look forward to continuing to provide the best possible care for your son.
4.0 out of 5
Thank you so much for your kind words and positive feedback. We are truly grateful for the trust you've placed in us to support your husband. It's heartwarming to hear that you've had such a positive experience with our care services. Our team at Caremark Solihull is dedicated to providing compassionate, high-quality care, and it's wonderful to know that our efforts are making a difference in your lives. We will make sure to pass on your lovely comments to the team - they'll be thrilled to hear them! If there's ever anything more we can do to support you or your husband, please don't hesitate to contact us.
5.0 out of 5
I wanted to take a moment to personally thank you for leaving such a positive review about the care we provided for Mum. Your kind words mean the world to our team. We are truly grateful that you took the time to share your experience. It's wonderful to hear that we made a positive difference in your mum's life and that our care met your expectations. Thank you once again for your trust and support. If there's anything more we can do for you or your family, please don't hesitate to reach out.
1.0 out of 5
We sincerely apologise for the distress your parents experienced, and we appreciate your honest feedback. It deeply concerns us that our services fell short of your expectations, and we take these issues seriously. We understand the gravity of the impact on your parents' mental health and empathise with the stress they endured.
Our commitment to providing compassionate and reliable care remains unwavering, and we're actively implementing measures to enhance our management practices. While we are grateful for your acknowledgement of some dedicated carers, we recognise this does not negate the overall negative experience.
We assure you that your concerns will contribute to our ongoing efforts to improve service quality. Our goal is to learn from this experience, rectify any shortcomings, and ensure a better experience for all our customers. Thank you for bringing these issues to our attention; we would welcome the opportunity to address your specific concerns directly.
5.0 out of 5
Thank you so much for taking the time to write such a kind and thoughtful review about your care experience. Your words are truly appreciated, and we are delighted to hear that you are having a positive and personal experience with us. We strive to provide the best care possible, and your feedback is invaluable to us. If there's anything else we can do for you, please don't hesitate to reach out.
5.0 out of 5
We understand that choosing a care service can be a significant decision and we are honoured that you placed your trust in us. Your review not only encourages our team but also helps potential clients make informed choices based on real experiences. Your words serve as a testament to our dedication and the quality of service we aim to provide. Thank you.
5.0 out of 5
Thank you for your feedback, I will share this with the team, I'm sure they'll be delighted. The care sector has been going through a very difficult time over the past few years but after weathering the storm, we again have a strong team to support you at home and have a complete professional team in the office. It's really nice to hear your positive feedback, especially about the office team that works to ensure a positive experience for you and carers. It's always a delight to support you and we look forward to many years ahead.
5.0 out of 5
We have a very well-trained team to support in specialised areas. Thank you for your kind and thoughtful words. It's always a pleasure and delight to help and support your husband. Thank you once again.
5.0 out of 5
Thank you, the service we provide for you is always tailored to your needs and we're thrilled that it meets your care requirements perfectly. We have enjoyed every minute with you and also look forward to many years with you too.
5.0 out of 5
All of Mum's regular carers love going in to support Mum. It's so nice that you have spent the time to write some touching words about all the team. Would like to say you're a lovely family too. We look forward to continuing the support for Mum.
5.0 out of 5
We all love to come out to support and see you, it's really nice to read your beautiful comments. Thank you.
5.0 out of 5
It's always a pleasure to go in to help and support Mum. Thank you for your warm words.
5.0 out of 5
Thank you so much, we're all thrilled to hear your kind words.
4.0 out of 5
It's been a pleasure to support both yourself and your husband for many years. You have always been a delight and we thank you for your kind words, it means a lot to us.
5.0 out of 5
Thank you so much for your kind words. It's always a pleasure to support your loved one.
5.0 out of 5
Thank you very much for your thoughtful words. We take pride in the care and support we provide to all our service users. It makes our day when we hear nice feedback.
5.0 out of 5
Thank you so much for your nice feedback. Even during the difficult times, you have also been there to help. It's also been a pleasure for our team to care for and support.
5.0 out of 5
Thank you so much for your review. It's so nice to hear that our carers are making a positive difference for you. We take pride in the person-centred approach to our care and when we hear the difference we are making, we know we are doing it right. Thank you once again.
5.0 out of 5
The Review Score of 8.8 (8.833) out of 10 for Caremark Solihull is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Caremark Solihull is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
Sonjha has worked within Health and Social Care for 7 years and has been a Carer, Care Coordinator and Registered Care Manager. Sonjha said, “I have always found it very rewarding to work in social care and always maintain a constant focus on high-quality care delivery and customer service.
Sonjha has completed her level 2 QCF in Health and Social Care, level 5 QCF in Leadership and Management, Level 2 in The Principles of Dementia Care and many other distance learning courses to further her skills and knowledge in the health and social care sector. As well as a trained trainer in Medication Administration, Dementia, End of Life, Moving and Handling of people, Safeguarding Adults, Basic Life Support and CPR as well as being a Mental Health First Aider.
Sonjha is confident that she can bring her skills, knowledge and experience gained over the years together with her passion for high-quality care and support to the forefront of the business to help Caremark Solihull strive to become the provider of choice within the Solihull borough.
Herkesh understands care needs to be tailored to you. He will take the time to understand your needs and work with you to deliver your home care.
The Caremark team enjoy what they do because it makes a difference to people’s lives and are proud of what we’re achieving.
They aim to be your carer of choice based on referrals, testimonials and demonstrated care.
Chloe joined Caremark as a Care Assistant in early 2022 before progressing to the role of Care Coordinator. Chloe has built positive working relationships with both customers and her colleagues and feels that this aids her in having greater understanding of customer needs and what works best for them, as well as her colleagues, in order to continue delivering a high quality standard of care.
Chloe has completed her level 3 QCF in Health and Social Care to further progress in her role and is determined to use this knowledge to support the business in maintaining effective support to individuals and make a difference!
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Solihull to verify any information. View our terms and conditions. Caremark Solihull has an Enhanced Service - more info.
