Caremark Solihull is a trustworthy care company which provides care to local vulnerable people. They have a passion to support clients to live independently in their own homes by offering a unique experience moulded around their comfort.
Caremark are also proud to deliver the Age UK Solihull Home Support Service, working together to enhance the lives of older people in the local community. As Care Award winners in both 2024 and...
Caremark Solihull is a trustworthy care company which provides care to local vulnerable people. They have a passion to support clients to live independently in their own homes by offering a unique experience moulded around their comfort.
Caremark are also proud to deliver the Age UK Solihull Home Support Service, working together to enhance the lives of older people in the local community. As Care Award winners in both 2024 and 2026, their commitment to compassionate, reliable care runs through everything they do.
Their Beliefs, their way of thinking when providing care is very simple. It has never changed, will never change and it resonates through everything they do. Caremark believes that their customers are the most important people for their business, their care and support workers are the most important people in their business, and a socially responsible business is of utmost importance for everyone.
They provide essential support to the vulnerable people in society and so, the quality of care and comfort provided by Caremark's services will be high and assured, creating a loving and caring environment. Caremark Solihull has the end goal of wanting to help individuals find their independence, living in the comfort of their own homes and encouraging people to be comfortable and trust Caremark's carers to help care for loved ones.
Caremark has experience looking after all kinds of people, from young and old, injured and ill, to those with physical and mental challenges, as well as the loved ones of carers in need of a respite break.
Care Provided by Caremark Solihull
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
30 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Children (0-18)
Personal Care
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Help at Home
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Alcohol / Drug Misuse
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
From £29
Weekly Live-in Care
From £1,450
Contact Caremark Solihull to get a personalised quote:
Concessions are available for longer care visits.
The price(s) shown are provided by the agency. Contact Caremark Solihull for full pricing details and T&Cs.
Caremark Solihull has a Review Score of 9.7 (9.675) out of 10, based on 12 reviews in the last 2 years. Over all time Caremark Solihull has 33 reviews.
Review from Lilian D (Client / Service User) published on 24 May 2023 Submitted via Postal Review Card•
Overall Experience
I am very happy with the help I receive from Caremark. The staff are all keen to help with personal care and housekeeping in hoovering and washing floors. Today I had my hair washed.
I am very happy with the help I receive from Caremark. The staff are all keen to help with personal care and housekeeping in hoovering and washing floors. Today I had my hair washed.
↩Reply from Herkesh Malhi, Owner at Caremark Solihull
We all love to come out to support and see you, it's really nice to read your beautiful comments. Thank you.
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Review from Brian T (Son of Client) published on 24 May 2023 Submitted via Postal Review Card•
Overall Experience
Very good service and personnel.
Very good service and personnel.
↩Reply from Herkesh Malhi, Owner at Caremark Solihull
It's always a pleasure to go in to help and support Mum. Thank you for your warm words.
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Review from Muriel P (Client / Service User) published on 22 May 2023 Submitted via Website•
Overall Experience
I have received excellent service from Caremark, from the initial assessment meeting with the manager and all the visits I have received from the staff. They are hard-working, very friendly and will do anything I ask them to do to help me.
I have received excellent service from Caremark, from the initial assessment meeting with the manager and all the visits I have received from the staff. They are hard-working, very friendly and will do anything I ask them to do to help me.
↩Reply from Herkesh Malhi, Owner at Caremark Solihull
Thank you so much, we're all thrilled to hear your kind words.
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Review from Rosemary K (Client / Service User) published on 10 May 2022 Submitted via Postal Review Card•
Overall Experience
I have had very good care from this agency and would have them again. I have felt very safe and all the carers are friendly with me, so I have been able to ask questions etc.
I would gladly use the agency again but hope it won't be necessary for a while.
I have had very good care from this agency and would have them again. I have felt very safe and all the carers are friendly with me, so I have been able to ask questions etc.
I would gladly use the agency again but hope it won't be necessary for a while.
↩Reply from Herkesh Malhi, Manager at Caremark Solihull
It's been a pleasure to support both yourself and your husband for many years. You have always been a delight and we thank you for your kind words, it means a lot to us.
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Review from Merrick W (Husband of Client) published on 10 May 2022 Submitted via Postal Review Card•
Overall Experience
Very happy with the team.
Very happy with the team.
↩Reply from Herkesh Malhi, Manager at Caremark Solihull
Thank you so much for your kind words. It's always a pleasure to support your loved one.
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Review from Dee P (Friend of Client) published on 13 August 2021 Submitted via Postal Review Card•
Overall Experience
Very good company. Nothing too much for them, very good communication and support. Friendly staff. experienced and caring people. Great management, very helpful.
Very good company. Nothing too much for them, very good communication and support. Friendly staff. experienced and caring people. Great management, very helpful.
↩Reply from Herkesh Malhi, Manager at Caremark Solihull
Thank you so much for your nice feedback. Even during the difficult times, you have also been there to help. It's also been a pleasure for our team to care for and support.
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Review from Lara S (Client / Service User) published on 5 June 2021 Submitted via Website•
Overall Experience
Excellent care company from management to my carers, all my carers are professional and considerate. All my carers create a relaxed atmosphere and always put me at ease. I suffer from anxiety but my carers will make me feel comfortable and relaxed. Thank you to all my carers.
Excellent care company from management to my carers, all my carers are professional and considerate. All my carers create a relaxed atmosphere and always put me at ease. I suffer from anxiety but my carers will make me feel comfortable and relaxed. Thank you to all my carers.
↩Reply from Herkesh Malhi, Manager at Caremark Solihull
Thank you so much for your review. It's so nice to hear that our carers are making a positive difference for you. We take pride in the person-centred approach to our care and when we hear the difference we are making, we know we are doing it right. Thank you once again.
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Review from Sufyan C (Son of Client) published on 12 April 2021 Submitted via Website•
Overall Experience
From the very beginning Caremark (Solihull) have been an amazing service provider. Initial meeting with one member of staff was thorough, with everything explained and they took their time to listen to the needs of my mother. The carers they provided did a fantastic job with the care and...
From the very beginning Caremark (Solihull) have been an amazing service provider. Initial meeting with one member of staff was thorough, with everything explained and they took their time to listen to the needs of my mother. The carers they provided did a fantastic job with the care and development of my mother who suffered a severe brain stroke. We requested to have the same carer for my mother and Caremark (Solihull) did everything within their power to meet our request. The carer did an amazing job and really helped my mothers development. The carers did not just come and perform their duties but ensured they provided their care with a smile. I had all the confidence in their care abilities for my mother and I would not look anywhere else in the future and would highly recommend Caremark (Solihull).
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Review from M H (Client / Service User) published on 1 April 2021 Submitted via Postal Review Card•
Overall Experience
Caremark are a great team, helpful and genuinely care.
Caremark are a great team, helpful and genuinely care.
↩Reply from Herkesh Malhi, Manager at Caremark Solihull
It's a pleasure to help you, you are always so happy and delightful. Thank you for your kind words.
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Review from Rose C (Daughter of Client) published on 10 March 2021 Submitted via Website•
Overall Experience
For anyone looking for a reliable friendly care agency with exceptional, professional and devoted staff look no further. Their expertise and kindness shown whilst caring for my mother has gone above and beyond, and believe me after having experiences with numerous other care agencies, these cannot...
For anyone looking for a reliable friendly care agency with exceptional, professional and devoted staff look no further. Their expertise and kindness shown whilst caring for my mother has gone above and beyond, and believe me after having experiences with numerous other care agencies, these cannot be beaten. The girls are like family members (and have become that close), and the manager is very approachable and more than willing to answer any queries or worries you may have which goes a long way to ensure your confidence and trust. Do I recommend? 100%.
↩Reply from Herkesh Malhi, Manager at Caremark Solihull
We are thrilled to hear that you are happy with the care we provide for Mum. Thank you very much for your kind words. At Caremark Solihull we take pride in the support we provide our clients and family, it's always pleasant to receive good feedback. Thank you once again.
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Review from Michelle P (Daughter of Client) published on 1 December 2020 Submitted via Website•
Overall Experience
My mom has been receiving home care following a fall where she broke her hip. It is the first time she has not been able to do things for herself and was wary about having people in her home. She feels comfortable with the carers from Caremark and any issues she has had have been quickly resolved.
My mom has been receiving home care following a fall where she broke her hip. It is the first time she has not been able to do things for herself and was wary about having people in her home. She feels comfortable with the carers from Caremark and any issues she has had have been quickly resolved.
↩Reply from Herkesh Malhi, Manager at Caremark Solihull
Thank you very much, we take pride to ensure our support is always personal. It's also nice to hear mum is comfortable with our carers and it's a pleasure to be able to help.
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Review from Ian W (Son of Client) published on 30 November 2020 Submitted via Website•
Overall Experience
There is no doubt in my mind that the overall quality of care that my father is currently receiving is the best I have seen. All the carers that regularly visit him have a friendly, professional attitude and appear genuinely concerned for his well being.
There is no doubt in my mind that the overall quality of care that my father is currently receiving is the best I have seen. All the carers that regularly visit him have a friendly, professional attitude and appear genuinely concerned for his well being.
↩Reply from Herkesh Malhi, Owner at Caremark Solihull
Thank you for your touching words, it's nice to know that you are happy with the care and support we are giving your dad. It's always a pleasure to help support dad.
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Review from Caroline A (Niece of Client) published on 30 November 2020 Submitted via Website•
Overall Experience
Caremark Solihull has provided exemplary service to my uncle over the last 18 months in assisting with his care and wellbeing.
His carers go beyond the call of duty in ensuring his every need is met.
Caremark Solihull has provided exemplary service to my uncle over the last 18 months in assisting with his care and wellbeing.
His carers go beyond the call of duty in ensuring his every need is met.
↩Reply from Herkesh Malhi, Manager at Caremark Solihull
We are truly humbled by such a lovely review. Thank you so much for taking the time to write such kind words about our amazing team. We are so happy to be supporting your uncle, he's an amazing person and so rewarding to see the progress he is making with the support of our Care and Support Workers.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 April 2019
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (9)
News
04 Jun 2025
At Caremark Solihull, we know that supporting a loved one living with dementia can be one of the most emotional and demanding journeys a family will ever face. From forgetfulness...
04 Jun 2025
At Caremark Solihull, we know that supporting a loved one living with dementia can be one of the most emotional and demanding journeys a family will ever face. From forgetfulness...
04 Jun 2025
When it comes to caring for a loved one, it’s not always easy to know when help is truly needed. Changes can happen gradually, and sometimes families are so close...
There are no accreditations posted yet for Caremark Solihull.
Meet the Team (3)
Sonjha YoungJob Title Registered Care ManagerJoined 2021
Sonjha has worked within Health and Social Care for 7 years and has been a Carer, Care Coordinator and Registered Care Manager. Sonjha said, “I have...
Sonjha has worked within Health and Social Care for 7 years and has been a Carer, Care Coordinator and Registered Care Manager. Sonjha said, “I have always found it very rewarding to work in social care and always maintain a constant focus on high-quality care delivery and customer service.
Sonjha has completed her level 2 QCF in Health and Social Care, level 5 QCF in Leadership and Management, Level 2 in The Principles of Dementia Care and many other distance learning courses to further her skills and knowledge in the health and social care sector. As well as a trained trainer in Medication Administration, Dementia, End of Life, Moving and Handling of people, Safeguarding Adults, Basic Life Support and CPR as well as being a Mental Health First Aider.
Sonjha is confident that she can bring her skills, knowledge and experience gained over the years together with her passion for high-quality care and support to the forefront of the business to help Caremark Solihull strive to become the provider of choice within the Solihull borough.
Herkesh MalhiJob Title Managing DirectorJoined 2018
Herkesh understands care needs to be tailored to you. He will take the time to understand your needs and work with you to deliver your home care.
The...
Herkesh understands care needs to be tailored to you. He will take the time to understand your needs and work with you to deliver your home care.
The Caremark team enjoy what they do because it makes a difference to people’s lives and are proud of what we’re achieving.
They aim to be your carer of choice based on referrals, testimonials and demonstrated care.
Chloe Job Title Care CoordinatorJoined 2022
Chloe joined Caremark as a Care Assistant in early 2022 before progressing to the role of Care Coordinator. Chloe has built positive working...
Chloe joined Caremark as a Care Assistant in early 2022 before progressing to the role of Care Coordinator. Chloe has built positive working relationships with both customers and her colleagues and feels that this aids her in having greater understanding of customer needs and what works best for them, as well as her colleagues, in order to continue delivering a high quality standard of care.
Chloe has completed her level 3 QCF in Health and Social Care to further progress in her role and is determined to use this knowledge to support the business in maintaining effective support to individuals and make a difference!
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Caremark Solihull to verify any information. View our terms and conditions. Caremark Solihull has an Enhanced Service -what an Enhanced Service includes.
