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Bluebird Care Lewes

Denton Island, Newhaven BN9 9BB
Bluebird Care Logo
Bluebird Care Lewes logo
Very good throughout January, especially with the care of my husband.P S(Client / Service User)
Bluebird Care Lewes, Newhaven
The home care service means I can stay safely in my own home and have company.Elizabeth W(Client / Service User)
Bluebird Care Lewes, Newhaven
All the workers are very helpful, because of them I can stay in my home.P W(Client / Service User)
Bluebird Care Lewes, Newhaven

Bluebird Care Lewes District, Brighton & Hove is passionate about keeping their customers safe, secure and happy in their own homes. With exceptional attention to infection control measures, customers can rest assured they receive the best in protection and safety.

Bluebird Care Lewes District, Brighton & Hove offers a full range of care services ranging from a 30-minute visit through to full Live-in care where a suitably matched care assistant lives...  

Care Provided by Bluebird Care Lewes

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £35 - £37.50
  • Weekly Live-in Care Fees: £1,365 - £2,560
  • 30 Minute Visiting Care Fees: £27.50 - £29.50

Please call our friendly team to discuss your needs and we can quote on your care package

The price(s) shown are provided by the agency. Contact Bluebird Care Lewes for full pricing details and T&Cs.

Contact Bluebird Care Lewes to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Terri Matthews (Care Manager)

Bluebird Care Lewes Reviews (44)

9.1

Bluebird Care Lewes has a Review Score of 9.1 (9.148) out of 10, based on 16 reviews in the last 2 years. Over all time Bluebird Care Lewes has 44 reviews.

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Showing 44 reviews matching selected criteria
Review from P W (Client / Service User) published on 5 February 2020 Submitted via Postal Card
Overall Experience

All the workers are very helpful, because of them I can stay in my home.

Reply from Gary Johnson, at Bluebird Care Lewes

Thank you P W, for your review. We are thrilled to help you remain living in your own home, which is what you wish to do.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P S (Client / Service User) published on 5 February 2020 Submitted via Postal Card
Overall Experience

Very good throughout January, especially with the care of my husband.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Joycelin J (Client / Service User) published on 17 May 2019 Submitted via Postal Card
Overall Experience

Nurses were always on time and were always very cheerful and kind. At the moment the service has only been for a very short period.

Reply from Gary Johnson, at Bluebird Care Lewes

Thank you so much for your kind words, we truly try our very best. If we can help in any way, please contact us in the usual way, we are here to help.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Elizabeth W (Client / Service User) published on 19 March 2019 Submitted via Postal Card
Overall Experience

I have found Bluebird Care (Lewes) to be friendly and reliable. The home care service means I can stay safely in my own home and have company.

Reply from Gary Johnson, at Bluebird Care Lewes

Thank you Elizabeth, for your kind words. As ever, if you need anything the team are always on hand to help.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 November 2019
Overall Good
  • Caring Good
  • Effective Outstanding
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Bluebird Care Lewes.

Awards / Recognitions (4)

  • Recipient: Bluebird CareDate: Friday 29 May 2026
  • Recipient: Bluebird CareDate: Wednesday 31 May 2023
  • Recipient: Bluebird Care LewesDate: Wednesday 30 Nov 2022

Meet the Team (4)

Terri Matthews Job Title: Registered Care Manager Joined: 2022
Terri Matthews

Terri originally started with Bluebird Care (Lewes District) in July 2011 where she was the Company’s first and only carer. When the Company was in its infancy she helped with a variety of duties to help get the business off the ground. Terri then left to start her own business and soon discovered that she missed her love for care.

She returned to the sector where she gained experience in hospital and nursing home settings. During the pandemic, Terri worked in a nursing home and was responsible for keeping residents safe. Terri has been a manual handling trainer and has a considerable amount of nurse training. She holds a Level 3 Diploma in Health & Social Care and will be working towards Level 5. Terri is honoured to be working with Bluebird Care once again, now as Care Manager, and is looking forward to assisting the company to new heights.

Karen Waddington Job Title: Business Administration Manager Joined: 2018
Karen Waddington

Karen joined us in 2019 as a Training Officer and has now moved into the position of Operations Manager responsible for both offices in Hove and Newhaven. She is still responsible for training all new care assistants and for the ongoing continued professional development of the wider existing teams and carers.

Due to her astounding skills base and ability to problem solve she has taken on the whole of Operations Manager for the two businesses. This includes supporting the Registered Care Managers with compliance as well as using her knowledge as a registered nurse to guide the business, and new and experienced employees to fulfil potential.

Karen considers;

The investment made in training our staff to a high standard is a testament to the level of care that’s provided ensuring all staff are prepared for the individual needs of our customers.

Courtney-May Hesling Job Title: Deputy Manager & Coordinator Joined: 2023
Courtney-May Hesling

Courtney started with Bluebird Care (Lewes District, Brighton & Hove) in November 2023 as the Lead Care Co-Ordinator across both offices. Courtney has worked within the care sector for 11 years across both residential and domiciliary care. During those 11 years, Courtney has worked across many roles, from a care assistant to a deputy manager within a residential care home. Courtney is highly motivated, proactive and has a positive attitude. Courtney is keen to work as part of the team and is committed to providing clients, their families, and carers with a very high-quality level of support.

Sarah Whiteman Job Title: Supervisor Joined: 2019
Sarah Whiteman

Sarah has many years of experience as a care worker and has been working with Bluebird Care (Lewes District, Brighton and Hove) since March 2019. She joined the office team, working from the Newhaven office, working in support of Tracy Wood, our Lead Area Supervisor. Sarah holds Level 2 & 3 qualifications in Health & Social Care.

I have enjoyed my progression from Carer to Support Supervisor and now to Area Supervisor; I have had a lot of encouragement and support from the team and have also always felt part of the team.

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