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Home Instead (Chesterfield) has a Review Score of 10 (9.985) out of 10, based on 11 reviews in the last 2 years.
Over all time Home Instead (Chesterfield) has 49 reviews.
Every request is met with positivity.
A very caring and well-run business in a world which is subject to great change and rules affecting vulnerable members of our society.
Wouldn’t hesitate in recommending this company.
The Review Score of 10 (9.985) out of 10 for Home Instead (Chesterfield) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Chesterfield) is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5After 30 years working in nursing roles, Stephanie started Home Instead Chesterfield with husband Nigel in 2011. As Registered Manager Stephanie is accountable for managing the day to day running of Home Instead operations, ensuring compliance with all governing body requirements and legislation relevant to the service.
Nigel started Home Instead Chesterfield with wife Stephanie in 2011 after many years working in pharmaceutical sales and training. Part of Nigel’s role involves raising the awareness of Home Instead and the services available.
Fiona works closely with Directors Stephanie and Nigel to keep all aspects of the business running smoothly. Fiona also works alongside our Finance Manager to manage invoicing and payroll.
Tom's role involves managing invoicing, payroll and day to day financial administration.
Claire's role includes recruiting our lovely Care Professionals, HR management, Business Development and day to day management of our care service to ensure quality standards are maintained. Claire is also part of the team setting up care packages for new Clients.
Nicole's role involves managing the day to day needs of our Clients and Care Professionals and she is part of the team setting up care packages for new Clients. Nicole is also a key person looking after our Live-In Care Clients and Care Professionals.
Alex's role includes managing the day to day needs of our Clients and Care Professionals and ensuring quality standards are maintained across all business activities. Alex also trains our Care Professionals and ensures they are competent in their roles.
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