The peace of mind that Home Instead give me is invaluable.Glynnis(Daughter of Client/Service User)
The team are responsive, sensitive and clearly have experience of dealing with people with dementiaDavid(Son of Client/Service User)
The staff are polite and well presented and are always prompt.N B(Client / Service User)
The peace of mind that Home Instead give me is invaluable.Glynnis(Daughter of Client/Service User)
The team are responsive, sensitive and clearly have experience of dealing with people with dementiaDavid(Son of Client/Service User)
The staff are polite and well presented and are always prompt.N B(Client / Service User)
Home Instead (Chesterfield) is dedicated to providing high-quality support services to adults in Chesterfield and the surrounding areas, supporting people to live comfortably in their own homes.
The Care Professionals are carefully chosen, and the company completes a full criminal record check before employment commences, as well as collecting four references.
The Care Professionals are extensively trained, fully insured, and matched to the Client's preferences, needs, and personality. Home Instead...
Home Instead (Chesterfield) is dedicated to providing high-quality support services to adults in Chesterfield and the surrounding areas, supporting people to live comfortably in their own homes.
The Care Professionals are carefully chosen, and the company completes a full criminal record check before employment commences, as well as collecting four references.
The Care Professionals are extensively trained, fully insured, and matched to the Client's preferences, needs, and personality. Home Instead Clients each have a small team of Care Professionals who visit them regularly. This means the Care Professionals quickly get to know their Client's routines and how best to support them.
Care Professionals arrive and leave on time and are introduced to the Client by a member of the office team, so you will never have a stranger arriving at the door.
Home Instead (Chesterfield) visits are a minimum of one hour up to 24 hours a day, and support can include companionship, housekeeping, meal preparation, medication support, personal care, shopping, attending appointments, trips out into the community and more.
Home Instead (Chesterfield) also provides a Live-In Care service where a Care Professional moves into the client's home for an agreed period of time on a rota basis so they can provide companionship, personal care and practical support throughout the day.
Home Instead (Chesterfield) specialises in Dementia care.
Care Provided by Home Instead (Chesterfield)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Daily Charges per Person
Type of care
Permanent
Hourly Visiting Care
£36 - £38
Weekly Live-in Care
£1,820 - £2,002
Contact Home Instead (Chesterfield) to get a personalised quote:
Please contact us to receive individualised pricing tailored to your specific care needs.
The price(s) shown are provided by the agency. Contact Home Instead (Chesterfield) for full pricing details and T&Cs.
Home Instead (Chesterfield) has a Review Score of 9.6 (9.608) out of 10, based on 8 reviews in the last 2 years. Over all time Home Instead (Chesterfield) has 52 reviews.
Reviewer Connection to Home Instead (Chesterfield)
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Showing 52 reviews matching selected criteria
Review from David (Son of Client) published on 7 February 2018 Submitted via Website•
Overall Experience
We started using Home Instead Senior Care in Chesterfield last autumn (2017). We have been very impressed by the management and the team. The team are responsive, sensitive and clearly have experience of dealing with people with dementia. We have slowly increased the level of care and have worked...
We started using Home Instead Senior Care in Chesterfield last autumn (2017). We have been very impressed by the management and the team. The team are responsive, sensitive and clearly have experience of dealing with people with dementia. We have slowly increased the level of care and have worked with Mum to ensure that she is not overwhelmed by the care team. Would definitely recommend the Home Instead Chesterfield team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Hilary C (Wife of Client) published on 25 January 2018 Submitted via Website•
Overall Experience
I am very pleased with the quality of care offered, and the capability of the carers. Everyone seems keen to help if there are emergencies or unexpected events. The carer on one occasion broke my husband's fall when he collapsed unconscious, holding him until I could get up the stairs to assist.
I am very pleased with the quality of care offered, and the capability of the carers. Everyone seems keen to help if there are emergencies or unexpected events. The carer on one occasion broke my husband's fall when he collapsed unconscious, holding him until I could get up the stairs to assist.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Carol (Daughter of Client) published on 22 January 2018 Submitted via Website•
Overall Experience
Excellent service from every member of the staff.
Every request is met with positivity.
A very caring and well-run business in a world which is subject to great change and rules affecting vulnerable members of our society.
Wouldn’t hesitate in recommending this company.
Excellent service from every member of the staff.
Every request is met with positivity.
A very caring and well-run business in a world which is subject to great change and rules affecting vulnerable members of our society.
Wouldn’t hesitate in recommending this company.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sheila B (Daughter of Client) published on 22 January 2018 Submitted via Website•
Overall Experience
Great service. Required more help for my father. After initial meeting arranged for two carers to meet dad and see if they got on which they did. Gave Dad a folder with pictures of the two carers plus owner and senior so dad could check on who is who. Plus a section for diary notes for me to read...
Great service. Required more help for my father. After initial meeting arranged for two carers to meet dad and see if they got on which they did. Gave Dad a folder with pictures of the two carers plus owner and senior so dad could check on who is who. Plus a section for diary notes for me to read and check how visits have gone. Dad was apprehensive at first but gets on well with them and now looks forward to their visits. At the moment we have them coming in twice a week for 2 hours they help with light chores on one visit and shopping on the other day. They also sit and talk to dad over a cup of tea. Which to me is very important excellent service the carers are caring and show a willingness to accommodate any requests such as appointments to Dentist, Doctors etc.
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Management
Treated with Dignity
Value for Money
Review from Jane (Daughter of Client) published on 22 January 2018 Submitted via Website•
Overall Experience
I found all carers used by mother to be kind, helpful and professional. The company was also accommodating when I needed to make changes to the arrangements.
When my mother-in-law needed help, I didn't hesitate to use the same service for her.
I found all carers used by mother to be kind, helpful and professional. The company was also accommodating when I needed to make changes to the arrangements.
When my mother-in-law needed help, I didn't hesitate to use the same service for her.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from N B (Client / Service User) published on 22 January 2018 Submitted via Website•
Overall Experience
The staff are polite and well presented and are always prompt. I find them to be very helpful whilst still letting you be involved in tasks ie personal hygiene.
The staff are polite and well presented and are always prompt. I find them to be very helpful whilst still letting you be involved in tasks ie personal hygiene.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Sue (Client / Service User) published on 22 January 2018 Submitted via Website•
Overall Experience
A real personal approach to personal care. From the office team to Carer's in my home, everyone is postive, friendly and professional. Highly recommend home instead.
A real personal approach to personal care. From the office team to Carer's in my home, everyone is postive, friendly and professional. Highly recommend home instead.
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Care / Support
Management
Treated with Dignity
Value for Money
Review from Glynnis (Daughter of Client) published on 22 January 2018 Submitted via Website•
Overall Experience
The peace of mind that Home Instead give me is invaluable. As an only relative to my very elderly mother who lives 150 miles from me, I know that Home Instead will be totally reliable and professional. Mum is VERY independent but looks forward so very much to these kind, happy visits. Thank you.
The peace of mind that Home Instead give me is invaluable. As an only relative to my very elderly mother who lives 150 miles from me, I know that Home Instead will be totally reliable and professional. Mum is VERY independent but looks forward so very much to these kind, happy visits. Thank you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jane B (Daughter of Client) published on 22 January 2018 Submitted via Website•
Overall Experience
Mum and Dad now feel they have two good friends they see twice weekly to help keep their home looking spick and span.
The concern shown is wonderful and I feel very much at ease that I will be informed if there are any problems.
Mum and Dad now feel they have two good friends they see twice weekly to help keep their home looking spick and span.
The concern shown is wonderful and I feel very much at ease that I will be informed if there are any problems.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from E G (Son of Client) published on 22 January 2018 Submitted via Website•
Overall Experience
Home Instead Chesterfield manages to achieve the difficult balance between being caring and compassionate and at the same time highly professional. Their people have provided a great service to my mother, and I would highly recommend them.
Home Instead Chesterfield manages to achieve the difficult balance between being caring and compassionate and at the same time highly professional. Their people have provided a great service to my mother, and I would highly recommend them.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Julie (Friend of Client) published on 22 January 2018 Submitted via Website•
Overall Experience
The Home Instead team initially cared for Mum at home. With their assistance Mum was able stay in her own home for many months. Mum was always clean, content and most of all comfortable having the team take care of her. Our trust in the Home Instead team gave us confidence to get on with our own...
The Home Instead team initially cared for Mum at home. With their assistance Mum was able stay in her own home for many months. Mum was always clean, content and most of all comfortable having the team take care of her. Our trust in the Home Instead team gave us confidence to get on with our own life, knowing she was in good hands.
Mum finally needed to go into a residential home, to receive nursing care, but we continue to use Home Instead to visit Mum when we are unable to do so.
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Management
Treated with Dignity
Value for Money
Review from Phil (Client / Service User) published on 22 January 2018 Submitted via Website•
Overall Experience
Friendly, personal, and professional care. A difficult mix as every person is different. We work with a team of 3 carers who all deliver the above in their own individual way having developed an understanding of my wife’s needs and built a relationship that gives confidence.
Friendly, personal, and professional care. A difficult mix as every person is different. We work with a team of 3 carers who all deliver the above in their own individual way having developed an understanding of my wife’s needs and built a relationship that gives confidence.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 June 2026
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (0)
News
There are no news items for Home Instead (Chesterfield).
There are no accreditations posted yet for Home Instead (Chesterfield).
Meet the Team (5)
Suzie StantonJob Title DirectorJoined 2026
Suzie is the Director of Home Instead Chesterfield and is passionate about delivering high-quality, relationship-led care to older people across...
Suzie is the Director of Home Instead Chesterfield and is passionate about delivering high-quality, relationship-led care to older people across Chesterfield and the surrounding areas.
With experience working in the community, including previously owning and managing a Wiltshire Farm Foods office, Suzie focuses on supporting her team and maintaining excellent standards of care. She believes that when care professionals feel valued, they are able to provide the very best support to clients.
Outside of work, Suzie enjoys keeping fit, walking the dog and spending time with friends. She works alongside her husband, Rob, who is also a joint Director within the Home Instead team.
Alex Job Title Registered ManagerJoined 2021
As Registered Manager, Alex is responsible for overseeing the day-to-day operations of Home Instead Chesterfield, ensuring that the needs of both...
As Registered Manager, Alex is responsible for overseeing the day-to-day operations of Home Instead Chesterfield, ensuring that the needs of both Clients and Care Professionals are met with compassion and professionalism. She leads on maintaining quality standards across all aspects of the service and delivers training to Care Professionals to ensure they are confident and competent in their roles.
Claire Job Title HR & Quality ManagerJoined 2017
Claire Abberley is our HR & Quality Manager and plays a key role in supporting both our team and the quality of care we provide. She leads...
Claire Abberley is our HR & Quality Manager and plays a key role in supporting both our team and the quality of care we provide. She leads recruitment, onboarding, HR, and quality improvement initiatives, helping to ensure we maintain the highest standards of care, compliance, and employee support.
Fiona Job Title Business Support ManagerJoined 2012
Fiona works closely with the Directors and management team to keep all aspects of the business running smoothly. Fiona also works alongside our Finance Manager to manage invoicing and payroll.
Tom Job Title Finance ManagerJoined 2013
Tom's role involves managing invoicing, payroll and day to day financial administration.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Chesterfield) to verify any information. View our terms and conditions. Home Instead (Chesterfield) has an Enhanced Service -what an Enhanced Service includes.
