Catto Homecare has a Review Score of 10 (10.000) out of 10, based on 13 reviews in the last 2 years. Over all time Catto Homecare has 28 reviews.
Review from Julie N (Daughter of Client) published on 23 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Really appreciate this. Thank you for leaving such a nice review.
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Review from Jonathan W (Son of Client) published on 22 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you for leaving this review. We all enjoy our visits with your dad.
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Review from A W (Client) published on 20 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much for your review. Really appreciate this.
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Review from Hermione M (Niece of Client) published on 20 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much for your wonderful review Hermione. Can't believe it has been seven years already.
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Review from Diane A (Wife of Client) published on 20 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much Diane. We always appreciate positive feedback.
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Review from Niki T (Daughter of Client) published on 19 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you Niki. Really appreciate this. The staff team really look forward to their visits with your mum.
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Review from Pauline W (Client) published on 16 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much Pauline. It is a pleasure taking you to appointments.
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Review from H R (Daughter of Client) published on 16 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you for providing a review for Catto. Really appreciate this.
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Review from Karen K (Friend of Client) published on 16 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much Karen. Really appreciate your review.
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Review from Ann C (Daughter of Client) published on 16 May 2025
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Reply from Wendy Catto, Manager at Catto Homecare
Really appreciate your review Ann. It's a pleasure to look after your mum.
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Review from C W (Wife of Client) published on 29 July 2024
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Review from Niall W (Son-in-law of Client) published on 19 October 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you Niall. Much appreciated. Yes, those containers for the cats really helped. Often we forget about the little things that can make a significant difference.
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Review from Leslie W (Son of Client) published on 17 October 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much. Really appreciate you taking the time to write this.
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Review from Gill I (Daughter of Client) published on 15 May 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much for your review. Really appreciate your feedback.
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Review from A W (Daughter of Client) published on 4 May 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much for your lovely comments. The whole team enjoy undertaking visits with you.
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Review from Debbie H (Daughter of Client) published on 4 May 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much for your kind words. We appreciate your continued support.
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Review from Cheryl M (Daughter of Client) published on 3 May 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much for doing this review. Much appreciated. Can you believe it has been eight years we have been visiting? Again, thank you.
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Review from Suzanne S (Niece of Client) published on 3 May 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much for your kind words. We all knew your uncle really well over the nine years and thoroughly enjoyed looking after him.
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Review from Nicole C (Relative of Client) published on 25 April 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much, Nicole. We appreciate your lovely comments.
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Review from N C (Client) published on 18 April 2023
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Reply from Wendy Catto, Manager at Catto Homecare
Thank you so much for your kind comments. Really appreciate you writing this review for us.
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The Review Score of 10 (10.000) out of 10 for Catto Homecare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Catto Homecare is calculated as follows: ( (75 Excellents x 5) ) ÷ 75 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Catto Homecare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 12 Mar 2025
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Job Title: Registered Manager
Joined: 1998
Postgraduate Certificate in Dementia Studies (Merit) from Stirling University
Food Hygiene Diploma (currently studying)
Moving and Handling with Risk Assessment
PTLLS - Preparing to Teach in the Life Long Learning Sector
NVQ4 Leadership and Management in Care
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