Catto Homecare

I have had a really positive experience with Catto Care. The team are professional, friendly and genuinely care about the people they support. They provide a high standard of care while treating everyone with dignity, respect and compassion.

Communication has been excellent, and the staff are always approachable and willing to help. It is clear that the team take pride in what they do and go the extra mile to make sure people feel supported and well cared for.

I would happily recommend Catto Care to anyone looking for a caring, professional and reliable care provider.

Wendy and her team couldn't have done more for my mum. They always treated her with respect and dignity and worked with us to enable her to stay in her own home. I couldn't recommend Wendy and her wonderful carers more.

The Catto team have been excellent in looking after my late mum. The level of care was exceptional, and I am very grateful they only provided a few members of staff. This meant my mum had continuity of care as she needed the same faces to prevent confusion. All care was delivered in a kind, caring and compassionate manner. I would have no hesitation in recommending Catto for anyone who is in need of care and support.

Wendy and the Team at Catto have been caring for my mother since 2022. They provide an excellent care service and are always ready for the challenge when it occurs! (mum can sometimes be difficult). Most recently we have had to increase the number of care visits following a longer than expected hospital stay. Catto were on hand to manage the handover and are continuing to implement the level of care required by the hospital discharge team. As an addition to the support that the rest of the family provide, Catto is a perfect fit to ensure that mum is kept safe and well looked after in her own home.

When we need help again we won't need to worry, we will go straight to Catto.

I would definitely recommend them as a personal service with staff who are professional but also caring.

Having recommended catto home care to friends, the care they gave to my friend was excellent, they really understand what care means and went far beyond what was required. The change in my friends wellbeing, both physical and emotional was amazing, which relieved pressure on her husband.

I will always be so grateful for the care they gave my step mother and am so lucky they are able to continue that care for my uncle. Thank you Catto Homecare

Catto Homecare have provided twice daily visits to my neighbour/friend for over 18 months. The staff are all friendly, reliable & give professional care to my friend who is in her 90's & is fiercely independent. In addition to complex physical health needs my friend suffers from anxiety & is extremely sensitive & has memory problems. All staff work around this with patience & kindness to respect her wishes, enable independence & provide valuable reassurance. They also Administer & monitor twice daily medication & ensure it is ordered. Staff provide transport to Health Appointments, & liaise with GP, Pharmacy, Eye Clinics & home eye test provider. Staff intervened & prevented a Scam telephone call Safeguarding my neighbour. Liaison is excellent, Care Team, Wendy & Office staff friendly & helpful & mindful & respectful of privacy & dignity. Great job all, thank you.

Absolutely brilliant care, thank you so much.

All the team are very professional, efficient, kind and caring -they keep me informed of any concerns or changes, which I find very reassuring, particularly as I live over an hour away.

Our experience with Catto Homecare has been nothing short of excellent. The manager and staff have been extremely knowledgeable, professional and caring. They have consistently provided appropriate and thoughtful care to my mum even when things have become complicated. They have gone 'over and above' when communicating with the GP, the pharmacy and other health care agencies and the family to provide joined up and compassionate care. I could not recommend their service highly enough.

I am so pleased we found them, they visit twice a day and keep mum independent in her own home.

Catto Homecare enable my father to remain in his own home with safety and comfort. Catto are highly organised and send an appointment rota in advance with visit times which they keep to. Reliability and punctuality of the carers is hallmark of the organisation. All carers operate in a professional manner, are fully aware of my father's needs and regularly report back to the office on his situation and any changes. They are also kind and considerate and are ready to do whatever is necessary during their visit. My father and I are very pleased to use their services.

I have a carer for an hour and 10 minutes every morning. They help me get showered and dressed, they tidy my bedroom and kitchen. Without their help I would not be able to live on my own. I am not stable enough to shower without without help.They set me up for the day.

I would recommend the manager and her team of carers without hesitation.

It is well over 12 months since we engaged Catto Homecare to look after mum on a daily basis. Mum has been getting steadily more frail and living overseas I am not able to be there for her and this is the next best thing. It is so reassuring to be able to rely on such a professional and friendly team who take mum out every day and keep an eye on her. Mum loves seeing the ladies, who are always cheerful and helpful, its the highlight of her day. The manager is always quick to respond to any request and also updates me on mums health if there is a change and makes useful suggestions. They take mum out to do her shopping, go to her GP, hair appointments, or for a coffee and also do chores around the house, making mum's bed and making sure she has her next meal ready. I highly recommend them to anybody who has somebody that needs caring for.

I am totally satisfied with the service, they are always there when needed & are kind caring & always cheerful. I could not ask for more. In the last month I have had quite a few medical appointments & my carer gets me there on time makes sure I am safe at all times, offers help when I am struggling eg undressing & dressing & always I taken indoors safely & if time she will make me a cup of tea.

Catto have been caring for my mother for a number of years, and in my family's view, they are first-class. Care was a new experience for all of us and they gently and professionally slid into place, encouraging, soothing, finding practical solutions, liaising, advising, and much, much more. Today they are like trusted friends, or extended family, understanding, supporting, keeping us well informed about her health, her state of mind, general matters that need input from us. We do not live near our mother, and we put our trust 100% in Catto. The Catto management and team are supremely discreet and professional. We simply could not wish for better. Our mother enjoys their visits and we believe she thrives because of Catto.

They come highly recommended.