Be Cared For Ltd

Hi,

Thank you for taking the time to leave a review and also for your praise of the team.

To explain further, there was an incident with a carer which once management was made aware of it, was investigated and concluded within the day. The carer was extremely apologetic and felt there was a miscommunication regarding the cat being let in, this did not happen again after our meeting. We aim to respond immediately to any concern raised and encourage all clients and family to contact the office directly so we can do this efficiently.

We were very sad to have to give notice to this package, it is something we avoid doing at all costs if we can. However, with staffing levels affected at that time, we have to maintain being able to provide a safe service and unfortunately, it lead to having to make the difficult decision to give notice.