Be Cared For Ltd

1 Fairfield Street, Bingham, Nottingham NG13 8FB
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2 Reviews
  • Be Cared For Ltd, Nottingham

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Hospital Discharge

Good to Know

Owner

  • Be Cared For Ltd

Person in charge

  • Bea Whitrick (Manager)

Be Cared For Ltd Reviews (2)

Over all time Be Cared For Ltd has 2 reviews.

Overall Experience

  • 1
  • 1
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  • 0
  • 0

Date Published

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Overall Experience  Overall Experience 4.0 out of 5

The staff are very nice. I looked after my neighbour, 88, as she has no family in this area. The problem is one of the carers keeps bringing next door's cat into the house even when my neighbour asked her not to, as well as the district nurse and myself. Now the company have left after giving us two
weeks' notice. I have to find a new care service, where my neighbour had no concept of what to do and she has no family, also last minute and availability. Call saying that they can't look after her this day at the times for the service.

Reply from Rebecca Underwood, Care Manager at Be Cared For Ltd

Hi,


Thank you for taking the time to leave a review and also for your praise of the team.


To explain further, there was an incident with a carer which once management was made aware of it, was investigated and concluded within the day. The carer was extremely apologetic and felt there was a miscommunication regarding the cat being let in, this did not happen again after our meeting. We aim to respond immediately to any concern raised and encourage all clients and family to contact the office directly so we can do this efficiently.


We were very sad to have to give notice to this package, it is something we avoid doing at all costs if we can. However, with staffing levels affected at that time, we have to maintain being able to provide a safe service and unfortunately, it lead to having to make the difficult decision to give notice.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The care my mother receives from Be Cared For is fantastic. The management of the company is very good, adaptable and caring.
The carers are amazing. The job they do is not easy but they always have a smile on their face and really care for their clients. They communicate well and contact me or leave
messages if there are any issues or requirements. They are wonderful!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Aug 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Be Cared For Ltd

What Type of Services does Be Cared For Ltd offer?

Be Cared For Ltd offers Home Care.

How many Carers does Be Cared For Ltd employ?

Be Cared For Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Be Cared For Ltd to verify any information. View our terms and conditions. Be Cared For Ltd has an Basic Service - more info.