Bluebird Care Trafford

The carers are kind and considerate. They are all pleasant and will have a laugh with me which "perks me up". They may be late on occasion for their allocated slot but they always ring me to let me know. The most delay would be about 20 minutes, but it does not happen very often. My Daughter deals with the office staff who are always helpful.

We have been with Bluebird Care since February 2014 and have always been satisfied. If any problems have occurred we have always managed to sort things out.

My family were supported by an amazing group of carers from Bluebird Care. Nothing was too much trouble and at all times not only were they there to care for my mother, they offered essential support to the rest of the family and we are forever grateful to them. The last few weeks of my mother's life could have been unbearable but with the help of a certain carer in particular (who I clearly believe was sent from Heaven) and the night carers, we were able to remain calm at all times, be one step ahead thinking about commodes/pressure bed before they became necessary added to this we even had a few laughs. I think a sense of humour is most important in times of stress and certainly helped us through.

I can't praise them highly enough and have recommended them to others.

My mother was the prime carer for my father who had vascular dementia. As she gradually became unwell herself, Bluebird carers gradually took over her caring and household tasks. This was initially for an hour a day through to eventually 24 hour live in care. Throughout the transition, the part time and full-time carers were very respectful, gentle and practical. They managed well the fine balance of retaining independence and providing support. The office staff were also very good, administrating sometimes unpredictable rotas.

She did everything I would have done when fit and well.

I feel the care I receive is what I have asked for and need.

My daughter felt I had reached an age when I needed some professional help from time to time. After discussions it was agreed that 1 1/2 hours twice a week would fit the bill and has worked well.

Bluebird Trafford are the most amazing company ever. You only ever hear about the bad things that carers so I was extremely worried having to rely on a care company to help with mums needs. I had no need to worry Bluebird Trafford have gone above and beyond in caring for mum they have treated her with care Dignity and most of all treated her like she was their own mum. Nothing is too much trouble for them and they have helped to take some of the pressure off me . Mum has taken to all of the carers and even the office based staff look after mums needs, giving me ideas of different things that could help with mums needs. Truly amazing thank you so much for everything you have done.

My carer arrives on time and is most suitable. 10 out of 10!!

Always polite and caring.

I find the carers that visit me to be mostly local ladies who's desire is to keep me in whatever I ask them to do, they are very pleasant, helpful and willing. At present my walking is poor but otherwise I manage in the home and I feel that the walking gradually gets worse but I can shower, dress, do my hair and generally keep myself clean by washing and ironing my own clothes and bedding and cooking meals myself. My daughter and her husband live locally and are both retired and take me for large food shopping to see I keep a good stock of food and i'm in daily contact with them or their families. That is for now but who knows what's for the future.

I have found your carers kind and sympathetic and helpful. I am 95 years of age and these characteristics matter to me, as it is my first experience of having to have carers.

Can be unreliable for time, helpful carers willing will do small jobs, good value for money.

Bluebird Care (Trafford) are a well organised agency with first class staff at all levels.

Bluebird carers are very reliable, they take time to understand what their customers want, they give meds correctly and are good company. They sometimes forget little things like having the TV mag and paper close at hand as my aunt cannot get up to get them. She is very satisfied with her care and any complaint would be dealt with straight away.