MC Care Solutions

Suite 13G, Wessex House, St Leonard's Road, Bournemouth BH8 8QS
Review Us
8.9 6 Reviews
  • MC Care Solutions, Bournemouth
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Care Provided

Types of Home Care

  • Visiting Care
  • 24 Hour Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Companionship

Household Services

  • Food Preparation & Serving

Other Care Provided

  • Dementia
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Physical Disability
  • Hospital Discharge

Good to Know

Owner

  • M C Care Solutions Ltd

Person in charge

  • Andy Krzysztofiak (Registered Manager)
Are you the Owner/Manager of MC Care Solutions? View your Advertising Options

MC Care Solutions Reviews (6)

8.9

MC Care Solutions has a Review Score of 8.9 (8.882) out of 10, based on 3 reviews in the last 2 years.
Over all time MC Care Solutions has 6 reviews.

Overall Experience
  • 5
  • 1
  • 0
  • 0
  • 0
Date Published
  • 6
  • 0
  • 0
  • 3
  • 3
Reviewer Connection to MC Care Solutions
  • 3
  • 1
  • 1
  • 1
Total of 6, showing 1-6
Review from W O (Client) published on 10 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care support service. I had a great experience throughout the time.
The caregivers treated me with kindness and respect as they kept to schedule. This whole process definitely played a great role in my full recovery.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M E (Friend of Client) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Top-notch services! I recommend it to people looking to get very seamless service delivery.
Initially, I was sceptical about the overall delivery system, but just a trial has convinced me.
I commend the staff for their excellent customer service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Julia S (Daughter of Client) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sincere thanks to the manager and all staff of MC Care Solutions for their kindness, respect and excellent professional care given to my late father.
MC Care made possible a speedy discharge from hospital and a smooth and well organised and supported return back home as was my father’s dying wish.
Thank you so very much for making this possible.
Reply from Andy Krzysztofiak, Manager at MC Care Solutions

It was truly an honour looking after your father. The family was always so ready to help at every moment and super supportive. The carers loved looking after your father and we are glad we had the opportunity to do so. Thank you for trusting us with your father. We all miss him greatly.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Richard R (Client) published on 25 November 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care service very reliable.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M G (Wife of Client) published on 23 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We enjoy the carers visits, they are always in nice clean uniform. Most pleasant, caring and respectful of old age. They are all ages and do their best for us.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Pamela H (Client) assisted by family/friend published on 16 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
MC Care Solutions took over our enablement following my discharge from Poole hospital. Our initial contact with MC Care Solutions was helpful and re-assuring throughout the cares have been considerate and caring in dealing with my personal needs following chemo and radio therapy. They have always kept
good time and have been bright and cheerful. They have given advice when necessary to be passed on to the district nurse. We are grateful for their help, care and respect at a difficult time. Thank you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for MC Care Solutions is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.882 for MC Care Solutions is calculated as follows: ( (15 Excellents x 5) + (2 Goods x 4) ) ÷ 17 Ratings = 4.882
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for MC Care Solutions is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jul 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about MC Care Solutions

What Type of Services does MC Care Solutions offer?

MC Care Solutions offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MC Care Solutions to verify any information. View our terms and conditions. MC Care Solutions has an Basic Service - more info.