Fees are available on request.
Please contact your local branch for fee information as it may vary depending on the length of visit and requirements.
Candlelight Care has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years.
Over all time Candlelight Care has 20 reviews.
The Review Score of 8.9 (8.889) out of 10 for Candlelight Care is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Candlelight Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
Cheree joined Candlelight Care in September 2023 as one of 13 staff TUPE’d from another company. She had worked for her previous company for 14 years and had gained extensive knowledge in all areas of Domiciliary Care. In March 2023, she was promoted to Deputy Manager and in September 2023 was further promoted to Registered Manager.
Outside of work, Cheree likes to spend time with her Grandchildren.
Denise is a Community Team Manager and takes care of our clients in the community, assessing and reviewing their packages of care to make sure they are receiving the care they need and want, and that they are safe and happy.
Denise ensures that the clients have the same care staff visiting them on a regular basis.
When she is not working, she spends a lot of time with her two little grandsons.
As our Recruitment Officer, Roxanne (Roxy) helps us to find new care and support staff to look after our clients in their own homes. In addition to posting new jobs on job sites, social media, and other outlets, she attends recruitment fairs and is constantly looking for ways to improve our recruitment process. She supports our potential new employees from the moment they apply for a job until they are invited for an interview, answering their questions, chasing up CVs and applications, and sometimes meeting for an informal chat in person or on the phone.
Before joining Candlelight Care, Roxy provided private care on a 1:1 basis for an individual with Down syndrome and Dementia in Cornwall, and she has also worked as a ‘Field Supervisor’ (CTM) for a care company in Torbay, supporting a team of care workers with supervisions, spot-checks and medication sign-offs. So she understands the rewards and challenges of care work!
Away from the office, Roxy is a member of the Mere Amateur Dramatics society, which puts on two productions a year in the Spring and Autumn. She has always loved performing and studied acting at the University, where she was able to tour regionally and internationally in their productions.
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