Bespoke Home Care Ltd

A truly caring and compassionate company. From the friendly staff who answer the phone to the wonderful carers who look after my mother, everyone is kind, helpful and professional. It gives us great peace of mind knowing she is in such caring hands. Highly recommended.

They were also very easy to organise, with clear communication and reliable support. We're very grateful for the care they provided during such a difficult time.

A massive thank you to all Bespoke staff for their care, love and help with my husband during a very traumatic period. They were wonderful and I would recommend every one of them to anyone for continuing care.

I sought the services of Bespoke Care when my mothers primary carer required several weeks of time off due to a medical condition. The primary carer had looked after my mother (who has dementia) for several years and therefore the thought of new carers was quite daunting. However, Bespoke Care soon put me at ease, with a visit to meet myself and my mother to assess her requirements. I was assured that consistency of carer would be provided and two carers were assigned to mums care, who have remained in place for the whole period.

They have been looking after my Mother for nearly 6weeks and both carers have been excellent. My Mother can be quite stubborn and they have both been very patient and compassionate to her illness and have always provided very professional care.

I would not hesitate to recommend this care provider and use their services again if and when the need arises.

Thanks you so much for your help.

I highly recommend this care company who treat your family as if they were their own .

Mum had dementia and ovarian cancer and the team did their best to keep her comfortable and attend to her personal care.

I have been a client of Bespoke Home Care for the last ten years at least. I have always found all the staff in the office and in the home to be extremely helpful and supportive . Even when in hospital they have been very supportive to me and my family

As a family we valued the support, guidance and flexibility that Bespoke were able to offer in terms of my mother's care. This included guidance on mobility aids following a stay in hospital, assessment of enhanced care support following that stay and working with the family to provide a tailor made package of care.

Liz and Rachel with their team provided a really good service for my elderly mother for over 6 months in 2025. They were quick to respond when my mother became unwell and provided much needed reassurance to her and myself that with daily visits she'd get the care she needed. We were very satisfied with their care and would highly recommend them to others.

Needed help after breaking elbow and fractured shoulder. Needed someone to help me dress and wash after the hospital stopped my help after 14days I I am a carer of 28 years to my husband and for once I needed help and needed help immediately and the agency turned up trumps and started the next day and kept them for one month delighted with the help and support they gave me and I have recommended them to other people who may need them in the future and if I needed them again I would certainly pick up the phone

I found Bespoke gave mostly good service when carers arrived in time and were helpful and caring. Would use this company again and recommend it to friends. They helped me recover from my mental problems.

The service provided by Bespoke has been excellent from day one. The staff are so helpful and understanding and all the Carers are so friendly and are of great help to my husband. My husband was quite concerned that I had arranged care for him but now finds them of tremendous help and enjoys having a laugh and chat with them. He has been registered partially sighted, has severe mobility problems and vascular dementia. Bespoke have made my life easier and I really enjoy seeing them

Had Bespoke care for around 6 months now and they have been brilliant with all the care that my mum requires. The carers and management are so nice and helpful and I am so happy I chose this company.

I can't thank the team enough for the wonderful care they gave my mother. They visited her four times a day, and every single time they were kind, gentle, and respectful. Their professionalism and efficiency were matched by genuine warmth and compassion, giving me great peace of mind knowing she was in such good hands. The management were always available whenever we needed them, and nothing was ever too much trouble - for myself or my mother. Their willingness to help, listen, and go above and beyond made such a difference to us both. We are truly grateful for everything they have done.

I have no complaint at all with the Bespoke carers as they did their best under very difficult circumstances. All the staff I had dealings with were friendly and professional and I would still be happy to use their services at a later date when more hands on care is required.

I have a good rapport with the majority of my carers.

The staff are very friendly and help me alot. My husband is not the easiest of people with his mood swings. but they now him well.

All the carers that have been in are friendly and treat mum with such dignity and talk to me and my siblings about what they are doing , as we are taking it in turns to be with mum, and we see many of them and they are good at remembering our names! Little things like this matter and their kindness and support to us has been amazing.

Bespoke home care has been a very positive experience for my elderly mother who has dementia. They were the only provider to offer more tailored care for my Mums needs. My Mum had always been a night owl and most care providers put clients to bed at 7pm the latest. Mum would hate this. Bespoke were able to offer a later time that suited her and would not disrupt her usual routine. She's very fond of the carers, some more than others of course. They are all caring and considerate and we as a family feel Mum is in safe hands. It is reassuring knowing she can remain in her own home and is safe and comfortable

Overall Bespoke has proved to be an excellent care provider, a friendly, easy to speak to organisation. If you call the office to discuss/clarify anything the phone is answered promptly and matters resolved quickly and efficiently. Would not hesitate to recommend Bespoke to anyone looking for home care for themselves or family/friends.