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Acacia Homecare NW Surrey

Pod Business Centre, Harris Way, Windmill Road, Sunbury-on-Thames, Surrey TW16 7EL
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All very trustworthy and treated our precious mum with dignity and compassionAnn W(Daughter of Client/Service User)
Acacia Homecare NW Surrey, Sunbury-on-Thames
The carers are friendly, listen and respect my mum's needs and always try to please herLinda R(Daughter of Client/Service User)
Acacia Homecare NW Surrey, Sunbury-on-Thames
I have confidence that my mother is in dedicated safe handsE W(Daughter of Client/Service User)
Acacia Homecare NW Surrey, Sunbury-on-Thames

Acacia Homecare is an award-winning domiciliary care organisation. Its services include companionship, personal care, medication assistance, meal preparation, shopping support, light domestic duties, and help with social visits or appointments.

The team believes that caring for you or your loved ones goes beyond helping you get ready in the morning. You have a choice, and they are here to support you in doing the things you enjoy.

They create tailored care... 

Care Provided by Acacia Homecare NW Surrey

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

Type of carePermanent
Hourly Visiting CareFrom £29.50
Weekly Live-in CareFrom £1,365
Our fees are a flat rate and we DO NOT charge extra for the following:
Weekend and evening calls
Travel time for carers (our carers get paid by us for their travel time)
Family app
Bank holidays, including Christmas Day, Boxing Day and New Years Day (we pay our carers extra for these days)
Setting up the care

Initial assessment

For up-to-date fees, please contact us directly.

Contact Acacia Homecare NW Surrey to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group / Owner

Person in charge

  • Sanjeev Chowdhri (Director)

Acacia Homecare NW Surrey Reviews (26)

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9.4

Acacia Homecare NW Surrey has a Review Score of 9.4 (9.373) out of 10, based on 14 reviews in the last 2 years. Over all time Acacia Homecare NW Surrey has 26 reviews.

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Showing 26 reviews matching selected criteria
Review from Sharon G (Daughter of Client) published on 24 August 2026 Submitted via Website
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Review from D C (Daughter of Client) published on 13 July 2026 Submitted via Website
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Review from Lisa F (Daughter of Client) published on 9 April 2026 Submitted via Website
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Review from A K (Client / Service User) published on 29 October 2025 Submitted via Review Postal Card
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Review from Moreen G (Client / Service User) published on 24 July 2025 Submitted via Postal Card
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Review from Delia W (Client / Service User) published on 21 July 2025 Submitted via Postal Card
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Review from Beryl D (Wife of Client) published on 15 July 2025 Submitted via Postal Card
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Review from S A (Daughter of Client) published on 22 November 2024 Submitted via Website
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Review from C E (Daughter of Client) published on 28 October 2024 Submitted via Website
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Review from L S (Client / Service User) published on 28 October 2024 Submitted via Postal Card
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Review from S S (Client / Service User) published on 3 October 2024 Submitted via Postal Card
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Review from S W (Client / Service User) published on 2 October 2024 Submitted via Postal Card
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Review from Brian B (Husband of Client) published on 2 October 2024 Submitted via Postal Card
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Review from J O (Husband of Client) published on 2 October 2024 Submitted via Postal Card
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Review from Linda R (Daughter of Client) published on 7 March 2024 Submitted via Website
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Review from E W (Daughter of Client) published on 20 February 2024 Submitted via Website
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Review from Pamela G (Daughter of Client) published on 15 February 2024 Submitted via Postal Card
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Review from Ann W (Daughter of Client) published on 4 October 2023 Submitted via Website
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Review from Val S (Client / Service User) published on 14 November 2022 Submitted via Website
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Review from M P (Son of Client) published on 18 May 2022 Submitted via Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 May 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

News (1)

News
  • 21 Apr 2026

    We believe that great care starts with great communication, which is why we’ve released our latest community update covering everything from local success stories to upcoming dementia support sessions. To...

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Acacia Homecare NW Surrey.

Meet the Team (11)

Donna Langley
Donna LangleyJob Title Care ManagerJoined 2024
Sarah Lipscombe
Sarah LipscombeJob Title Operations ManagerJoined 2023
Dee Kaur
Dee KaurJob Title Customer Care LeadJoined 2015
Lauren Lipscombe
Lauren LipscombeJob Title Customer Care LeadJoined 2021
Holly Lipscombe
Holly LipscombeJob Title Customer Care LeadJoined 2023
Dianne Corrigan
Dianne CorriganJob Title Recruitment & Training LeadJoined 2021
Sidhant Shori
Sidhant ShoriJob Title Marketing LeadJoined 2025
Ecaterina Scobioala
Ecaterina ScobioalaJob Title Admin & Rota PlannerJoined 2024
Bethany Williams
Bethany WilliamsJob Title Admin & Rota PlannerJoined 2024
Tolu Ayaji
Tolu AyajiJob Title Rota Planner and AdministratorJoined 2026

Hi, I joined Acacia Homecare in early 2026 and really enjoy my job, knowing I am making a difference. The rota planning role is like a puzzle-solving role, but I get to speak to both customers and staff to get the best results for both.

Georgia Clements
Georgia ClementsJob Title Rota Planner and AdministratorJoined 2026

Frequently Asked Questions about Acacia Homecare NW Surrey

How many Carers does Acacia Homecare NW Surrey employ?

Acacia Homecare NW Surrey employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Acacia Homecare NW Surrey to verify any information. View our terms and conditions. Acacia Homecare NW Surrey has an Enhanced Service -what an Enhanced Service includes.