Home Care Providers Owned by Acacia Homecare Ltd

The care team have been brilliant, my mum had a stroke which left her with weakness to left side . With the carers every morning at the beginning of May till only needing them two mornings, as mum has got stronger and more independent .Would really recommend them .

The standard of care from staff is very good, and they are generally well trained.

My experience with acacia over the last 2 years has been outstanding. From the organisational support from management through to the quality of compassionate care received, they have provided myself and my mother with an invaluable service. Their can do approach and flexibility to find tailored solutions to care needs has meant I have been able to cope with a difficult situation by providing the care needs to allow my mother to continue living with independence. I am truly grateful to all of the team and cannot recommend acacia highly enough.

Thank you Acacia.

Happy with the care.

It's nice to know that a carer is coming to start the day, always helpful and kind. They are needed as I can't look after my husband, due to my stroke.

The care and friendliness is great.

When Mum came out of hospital, she needed additional care during the night, above and beyond the discharge care package. I was grateful a friend had already recommended Acacia to me, and I had already spoken to the manager and her team, so they were my first point of call when we needed overnight support. Even with the very short notice I gave them, everyone at Acacia was exceptionally professional and caring. It was so reassuring to know Mum was being looked after - she was able to sleep soundly knowing someone was there to help her when she needed it; this, in turn, made us sleep soundly too! Thank you Acacia!

Acacia have been fantastic!, it is such a relief to not have to worry about my mums care. The two ladies have been wonderful providing Mum's live in care. My mum is very happy and very well looked after. Would highly recommend!

Everyone who has helped our dad with the care he needs, has done so with genuine compassion and care. When we call the office, nothing is too much trouble and they sort out whatever we need very quickly. All of the other carers have been wonderful and our dad has really enjoyed their company. We even needed 24 hour live in care are one point, and the carer who did this went above and beyond. We will always be very grateful to her. It's a really great company and I'm so pleased we found them to help our dad, who deserves the best care. Thank you to everyone at Acacia.

I couldn't be more happy with their approach to care, their app which keeps me up to date and their review process.

The Acacia team are exceptional: caring, professional and a pleasure to work with. They are very thorough and totally committed to doing the best for their clients. They work in partnerships with families - keeping us in touch through twice-daily online updates, and additional emails and calls when required. They are accommodating, flexible and proactive. We rest assured that Mum is safe and happy in their care.

I have been using Acacia Homecare now for about 8 months and found them to be very good. The care is very good and I am treated with dignity. All carers are very friendly and helpful.

Annyong that I have little control over exactly which carers turn up.

The company provides a realistic and efficient service.

Since entering into your system we enjoy your staff in all their duties.

Very good service.

We are very happy with the service Acacia has provided. They are always on time and have provided an excellent level of care for my mum. We would not hesitate to recommend them.

Good service and lovely carers. The only problem couldn't always keep to time within 15 minutes. It would have helped for me to have a phone call, instead of me ringing the office. I realise some calls take longer.

My husband has been receiving care from this company for nearly six years. They are a very caring company and everyone does their best to meet our needs. Any problems are quickly dealt with, the management is very approachable. The carers do their work with patience and good humour.