Bluebird Care Essex West

My 90 year old dad recently had an unexpected stay in hospital which has lead to us needing extra care now he is home with help with a catheter and his general well being. We came home very unprepared and I phoned Bluebird the next day after receiving a recommendation from a friend. Jo came to visit us the day after and care was put in place a few days later. All the carers have been great, they have shown an interest in my dad and we have had extra support from Bluebird's catheter specialist, Dawn, when we have needed it. I have phoned several times with silly questions and everyone has always been extremely helpful. We have changed how many visits dad has over the past few weeks due to my holiday commitments and wanting more support and Jo has always tried her best to accommodate our request and nothing has been too much trouble. I would highly recommend Bluebird Care and so would my dad.

I have been very happy with the quality of service I have received from Bluebird Care. All the carers have been of a high standard and have interacted well with my mother, providing company and conversation for her as well as ensuring that she washes and eats as necessary. I have also been impressed by the quality of Bluebird's office team and systems. These ensure that the required care tasks incuding the administration of medication are completed and that my mother's health issues are monitored as required. They have taken a genuine interest in her welfare which I have found to be very helpful. Keep up the good work!

The standard of care was excellent and the Carers carried out household chores with dedication.

Whilst Dad is unable to communicate he has a lovely relationship with the familiar carers who even get a smile from him.

I would recommend them to anyone.

We are new to Bluebird but so far have found them very helpful & caring.

The review was fine, and it was a good opportunity to say how I felt. The reviewer was known to me, and was very cooperative and understanding.

The carers have been very good looking after my mum and she looks forward to seeing them. They are always reliable, compassionate and cheerful. The office staff are understanding and very helpful too.

Would recommend Bluebird Care as a caring and helpful company. We initially started with them to support my dad's last days but they stayed on and have been a great help to my mum and she enjoys their company. We have had to increase the care my mum receives over the last few months and Bluebird have been able to help us at short notice, which has made all the difference. We find the office staff very helpful with any queries and set our minds at rest. We are now moving to live-in care and are hoping this will work as well.

My aunt always speaks highly of all the carers and says they are always cheerful which helps to brighten her day.

I realise that we are all individuals and that we all have different needs. Therefore I can only offer my opinion on the way in which I have been cared for. I know that I like everything neat and tidy and this may appear pedantic. But this is part of my personality. I personally think Bluebird offers a wide scope of care for their clients. They try to be accommodating to them as well as to their care staff. I personally appreciate the way in which they truly match the personalities of the clients and the carers together as I realise human personalities greatly differ. The clients and carers are of major importance to the staff who always follow through with any concerns that may arise. Caring in the community is such a specialist vocation and there is so much for the carers to learn about for example Dementia, Parkinsons', Alzheimer's, bodily functions etc. And this alongside kindness patience and sensitivity. Well done Bluebird.

My father is comfortable and we have had the same carers for the last 3 years who have my father's interests at heart.

The day-to-day management and staff support is excellent. The carers are very sensitive to my needs and deliver all the services I require at home. The only issue was the charges were increased substantially during Covid and subsequently annually, and I feel the fees are expensive for people on a fixed income.

My mum said that everyone that came in to look after her was lovely and couldn't do enough for her and made her beautifully cut sandwiches for her lunch and the only downside was the fact that the time went far too quickly and an hour at a time was not long enough! So next time I will have to look at extending her sessions with you! Thank you again!

My mother is very happy with the help she receives from Bluebird Care. The carers are kind and considerate and treat her with dignity and respect. She enjoys chatting with them and finding out about their lives. I've found the company to be helpful and quick to respond on admin matters and overall, we're both very pleased with the service she receives.

For the last 16 months, the carers at Bluebird Care have looked after my Mother following a fall and a period in hospital. They see to all her needs in a cheerful and efficient way. Without them, she would not be able to stay in her own house which is her wish. They make sure she has all her meals and takes her tablets on time but also they chat with her and make her feel involved.

Highly recommend.

Thank you Bluebird!

Bluebird Care cares for both Mum and Dad. They were extremely helpful before Christmas when my dad became very unwell. My dad is now in a nursing home but Bluebird still care for Mum. They are cheerful and caring and I know Mum loves chatting to them and hearing all about their lives. The house has always been left clean and tidy.

Due to my stepdad needing additional care we had to change care providers. We were recommended to Bluebird Care and I am pleased to say that Bluebird have been extremely reliable, caring and are very professional. It was a big step to change care provider, both my mum and stepdad were a little apprehensive of the change, but we are glad to say that my mum is more than happy with the care that Bluebird give to my stepdad and he himself feels very confident and happy in the care he is receiving.